Help - new Tivo & Superhub installation - Page 2

Osem · 14-01-2015, 10:56

Thanks for the help and feedback guys.

I'm finally connected via the 2ghz setting using the password on the bottom of the Superhub2. I have no instructions re. how to change that password and the SSID to something I recognise better so could anyone enlighten me please.

The Tivo seems to be working OK but it'll be a while before I'll be fiddling too much with it. I'll report any issues when I've had more time.

nomadking · 14-01-2015, 11:02

Quote:

Originally Posted by spiderplant

You may get a "Network Availability C133" error on the TiVo Home screen. Don't worry if you do - it's a current system outage. It's being worked on.

Will we have to do a reboot to sort it out once its fixed?

Quote:

Originally Posted by Osem

Thanks for the help and feedback guys.

I'm finally connected via the 2ghz setting using the password on the bottom of the Superhub2. I have no instructions re. how to change that password and the SSID to something I recognise better so could anyone enlighten me please.

The Tivo seems to be working OK but it'll be a while before I'll be fiddling too much with it.
I'll report any issues when I've had more time.

Type in 192.168.100.1 in a browser and that will bring up the Super Hub access menus. From there you can do those things.

spiderplant · 14-01-2015, 12:03

Quote:

Originally Posted by nomadking

Will we have to do a reboot to sort it out once its fixed?

Hopefully not, but I don't know for sure at the moment.

Osem · 14-01-2015, 17:14

Well I seem to be getting some wildly different speeds according to this test:

http://www.which.co.uk/technology/co...et-connection/

Anything from low single figures to just over 20mbits but with usually the upload or download speed being a lot higher than the other rather than both roughly the same. Not sure if that's to be expected though. The best numbers I got were achieved with my laptop in the same room as the Superhub. Nothing even approaching 152mbits yet but I'll repeat the tests and probably move the hub around a bit to see what, if any, difference that makes.

If I connect the laptop via Ethernet and do the test, would I expect a significant increase in speed?

jb66 · 14-01-2015, 17:19

Quote:

Originally Posted by Osem

Well I seem to be getting some wildly different speeds according to this test:

http://www.which.co.uk/technology/co...et-connection/

Anything from low single figures to just over 20mbits but with usually the upload or download speed being a lot higher than the other rather than both roughly the same. Not sure if that's to be expected though. The best numbers I got were achieved with my laptop in the same room as the Superhub. Nothing even approaching 152mbits yet but I'll repeat the tests and probably move the hub around a bit to see what, if any, difference that makes.

If I connect the laptop via Ethernet and do the test, would I expect a significant increase in speed?

If your using 2.4ghz you have not got a chance of 152meg, wired or on 5ghz is best for speed

SnoopZ · 14-01-2015, 17:19

First off if you're doing a speedtest via wireless then obviously the max speed of your wireless card will have some affect, connecting via ethernet will see if this is true.

You should try a better speed test as the 1 you posted is useless on my connection.

www.speedtest.net

qasdfdsaq · 14-01-2015, 17:33

Quote:

Originally Posted by jb66

If your using 2.4ghz you have not got a chance of 152meg

* Unless you tweak your settings heavily, configure your router to violate WiFi certification requirements, and sit very close

Osem · 14-01-2015, 18:56

Thanks guys. The speed issue isn't a big thing - I've been happy enough on 20mb and getting only a fraction of that for ages. I just wondered what sort of increase I might see.

I'm going to try the Ethernet option just out of interest but it'll have to wait.

---------- Post added at 18:56 ---------- Previous post was at 18:53 ----------

Quote:

Originally Posted by SnoopZ

First off if you're doing a speedtest via wireless then obviously the max speed of your wireless card will have some affect, connecting via ethernet will see if this is true.

You should try a better speed test as the 1 you posted is useless on my connection.

www.speedtest.net

Thanks. I tried speedtest but got an error message saying Adobe Flash and JavaScript must be enabled.

SnoopZ · 14-01-2015, 18:58

Quote:

Originally Posted by Osem

Thanks guys. The speed issue isn't a big thing - I've been happy enough on 20mb and getting only a fraction of that for ages. I just wondered what sort of increase I might see.

I'm going to try the Ethernet option just out of interest but it'll have to wait.

---------- Post added at 18:56 ---------- Previous post was at 18:53 ----------

Thanks. I tried speedtest but got an error message saying Adobe Flash and JavaScript must be enabled.

Yes it will need those.

Alot of people use speedtest.net on here.

Osem · 14-01-2015, 19:22

OK well I tried the speedtest again using my admin account and this time it worked so I guess the internet settings on my user account must be different. I got a speeds in the low single figures with the laptop in my usual location but then moved into the hall and the numbers went up massively. The last test I did gave:

Ping - 15ms
Upload - 44mb
Download - 49mb

I then repeated a couple of mins. later in the exact same location and got:

Ping - 35ms
Upload - 12mb
Download - 16mb

Then again and got:

Ping - 50ms
Upload - 12mb
Download - 45mb

Quite a variation.

SnoopZ · 14-01-2015, 19:26

Now try Ethernet, that will tell you if your connection speed is ok.

Pick the best closest server too.

I suspect some of your wireless devices will be limiting your speed.

MalteseFalcon · 14-01-2015, 19:37

And I thought that it takes a few days for it to settle, or that is what Virgin told me anyway.

I get a speed of around 35 MB a second wireless and around 168 MB a second ethernet connection.

qasdfdsaq · 15-01-2015, 01:09

Quote:

Originally Posted by MarkC1984

And I thought that it takes a few days for it to settle, or that is what Virgin told me anyway.

Utter lie.

Osem · 18-01-2015, 21:45

Well I'm still here folks but having a few issues...

Is it possible to extend the coaxial cable running to the superhub from outside? If so, how? When I was using a cable modem and separate router, the combined length of wiring meant I could locate the router it in a better position to give a good signal throughout the house. Now I have the Superhub the available locations are much more limited and I'm finding that the signal in certain rooms is not so good.

Ps - why are the TIVO display lights sooooooo dim? We can hardly see them.

nomadking · 18-01-2015, 22:05

You can still use a separate router with the Superhub. That should give the same layout as before. You can even still use the wireless signal from your router and not from the Superhub. You have the option of switching the Superhub into modem mode. That is where it acts just like a modem with only 1 port active and no wireless.