25-08-2013, 11:37
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#16
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Rascals
Quote:
Originally Posted by RobboEdin
As well as slower (but adequate for my needs and those of many more who have higher), it's cheaper.
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Only if you are on the legacy BB M 20Mbit
Those on BB L 20Mbit will pay the same as those on BB L 30Mbit
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25-08-2013, 12:16
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#17
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cf.mega poster
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Rascals
Quote:
Originally Posted by RobboEdin
As well as slower (but adequate for my needs and those of many more who have higher), it's cheaper.
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I would be very surprised if that was still the case. Do you not think you'd be worth calling retentions and seeing if they can give you a better deal? They certainly can't make it any more expensive.
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25-08-2013, 13:16
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#18
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: Rascals
Quote:
Originally Posted by BenMcr
Those on BB L 20Mbit will pay the same as those on BB L 30Mbit
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But is L20 getting upgraded to L30 at all? If not, it would silly to charge the same otherwise.
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25-08-2013, 13:21
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#19
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Inactive
Join Date: Aug 2013
Posts: 1
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Re: Rascals
Wow what a joke I have never heard of Virgin taking your old modem before. What are they going to do with it?
GIVE IT TO ANOTHER CUSTOMER???
That's an absolute joke I would be furious too!
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25-08-2013, 13:25
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#20
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Inactive
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 44
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: Rascals
Quote:
Originally Posted by jackdarl
Wow what a joke I have never heard of Virgin taking your old modem before. What are they going to do with it?
GIVE IT TO ANOTHER CUSTOMER???
That's an absolute joke I would be furious too!
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No, they would scrap it as anything predating the Superhub 1 is technically obsolete equipment and won't be reused on the network.
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25-08-2013, 15:58
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#21
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Inactive
Join Date: Oct 2009
Posts: 2,070
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Re: Rascals
Quote:
Originally Posted by Kushan
I would be very surprised if that was still the case. Do you not think you'd be worth calling retentions and seeing if they can give you a better deal? They certainly can't make it any more expensive.
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Not worth calling Retentions - I don't have or want a landline from Virgin Media.
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25-08-2013, 16:12
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#22
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cf.mega poster
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Rascals
....so? That has nothing to do with what retentions can offer you. Seriously ring them up and tell them you're thinking of leaving, they might offer you something. Even if you don't have a landline they can offer plenty of discounts.
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25-08-2013, 20:08
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#23
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,845
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Re: Rascals
Good advice Kush, retentions are not there to sell you anything more than what you have (although they may offer extras) but are there to keep you as a customer.
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27-08-2013, 12:15
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#24
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Rascals
Quote:
Originally Posted by StevenNT
But is L20 getting upgraded to L30 at all? If not, it would silly to charge the same otherwise.
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Yes, but you need a SuperHub for it, whereas L20 is for the older modems, so it's opt in.
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