Can we get out of our contracts from thurs
31-07-2013, 17:10
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#16
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Inactive
Join Date: Nov 2010
Location: Surrey
Services: Virgin Cable TV (Tivo) and Freeview
Posts: 1,227
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Re: Can we get out of our contracts from thurs
The contract is for a package of channels. The conditions state these channels can vary. Due to sports rights negotiations ESPN have pulled out of the UK. That is not any kind of a breach of contract imo.
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31-07-2013, 17:19
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#17
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Inactive
Join Date: Nov 2008
Location: Brizzle
Services: V6, 350mb Broadband, Phone
Posts: 359
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Re: Can we get out of our contracts from thurs
It's not a breach of contract Doug. This is about an applicable term actually in the contract. Two completely different things.
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31-07-2013, 20:56
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#18
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Inactive
Join Date: Nov 2010
Location: Surrey
Services: Virgin Cable TV (Tivo) and Freeview
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Re: Can we get out of our contracts from thurs
Quote:
Originally Posted by neilo
It's not a breach of contract Doug. This is about an applicable term actually in the contract. Two completely different things.
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Still doesn't get you out of it if BT doesn't replace ESPN.
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31-07-2013, 20:58
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#19
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Join Date: Nov 2008
Location: Brizzle
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Re: Can we get out of our contracts from thurs
That's open to interpretation though Doug. Would need a proper legal opinion on it for the correct answer. Prob not willing to pay for that though.
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31-07-2013, 21:00
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#20
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Join Date: Nov 2010
Location: Surrey
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Re: Can we get out of our contracts from thurs
It's not open to interpretation. Read the small print.
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31-07-2013, 21:06
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#21
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Join Date: Nov 2008
Location: Brizzle
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Re: Can we get out of our contracts from thurs
The phrase "significant changes" must be one of the most open to interpretation phrases there could possibly be!!!
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31-07-2013, 21:12
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#22
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Inactive
Join Date: Nov 2010
Location: Surrey
Services: Virgin Cable TV (Tivo) and Freeview
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Re: Can we get out of our contracts from thurs
Good luck with that... you'll need it.
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31-07-2013, 21:13
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#23
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Inactive
Join Date: Nov 2008
Location: Brizzle
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Posts: 359
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Re: Can we get out of our contracts from thurs
If I use it, I'll let you know how I get on!
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31-07-2013, 21:37
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#24
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Inactive
Join Date: Jan 2010
Location: Edinburgh
Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation
Posts: 5,137
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Re: Can we get out of our contracts from thurs
Section BF. of the terms and conditions are interesting.
"Some parts of the services (for example, television channels that form part of our television services and other content on, or accessible via, our television services) are supplied by other organisations. As a result, due to matters outside our reasonable control or for commercial or contractual reasons, we may change, cancel or postpone all or any component part(s) of the services without notice, but we will give you reasonable notice of any withdrawals and changes where it is possible to do so. You will be entitled to end this agreement if the changes are significant, as described in paragraph J3."
I'd say the loss of ESPN, ESPN HD, ESPN America, ESPN Classic, ESPN on demand and access to the ESPN channels via Virgin anywhere are significant changes to your package.
Give them a call and ask to cancel. The ESPN channels on their own where being sold at roughly £8.00 per month. The inclusion of these channels in the XL package, to sports fans, made the XL package tremendous value. The removal of the channels have devalued the XL package massively.
As the customer it's not your fault that the channels have been removed during your contract term. You didn't ask for the channels to be removed. You didn't agree to the channels being removed. The service without ESPN is not what you signed a contract for!
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31-07-2013, 22:01
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#25
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Inactive
Join Date: Mar 2007
Posts: 821
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Re: Can we get out of our contracts from thurs
well I watch a lot of football MLS football and more and there is a lot more football this week on ESPN ok still got Sky sports for football but are we getting BT sports from tomorrow
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