Kelly's BT Openreach Engineers

[Scubaboy]

dico you wanna ring a guy called anthony jones at tss soloutions.www.tssrecruit.com they recruit for telent in the yorkshire area

---------- Post added at 19:29 ---------- Previous post was at 19:29 ----------

on behalf of openreach

[dico]

i no experiance or anything just fancy a change in direction

I still remember my interview, and the day I joined British Telecom and became a BT Engineer. A terrific ‘Champagne’ moment. 25 years ago I was so proud to have been accepted and be part of something so exciting. No other job would be like it, it was the dawn of a fantastic journey!

BT Engineer – My first day

On my first day of work, I was taken to a BT Telephone Exchange in Rayleigh Essex – my hometown. The sheer amount of relays and ‘a spaghetti’ of wiring on a proportion i’ve never seen, left me standing in awe. I was to be trained to work and understand what my mind at that moment struggled to comprehend. Given that I had always been so interested in electronics, my eyes were ‘like saucers’! Colleagues treated each other with respect, there was a ‘happy family’ feeling to the whole thing. You all knew your role, you were all team players.

BT Engineer – I loved my job, and my customers.

Every time I fixed someone’s telephone line, or installed an extra socket and saw the job through from start to finish, I got a huge sense of satisfaction. There, at the end of a BT Engineer visit, was a satisfied happy customer. I helped elderly and hard of hearing people understand their BT telephone and get more out of it. Just programming the numbers in and demonstrating an amplifying handset, simply having the time to spend an extra 15 minutes to go that extra mile was very rewarding all round. I got to work in very interesting and diverse places.

and im trying to get back with kellys any help would be great

Arthur davis

[stabilo]

Hi Arthur, You need to contact Hays recruitment Singh, Ranjit [Ranjit.Singh@hays.com]

Job Description follows:-

• Working hours are 8.00am until the job is finished Monday – Friday with plenty of Saturday work available
• Employees are paid on piecework rather than a salary on the following:

£25.00 for each job completed
£10.00 for each ‘intervention’ or partial job completed (i.e.you cannot fix the problem but have gone as far as they can but another person needs to finish the Job)
• There is a bonus scheme in place that has just been started and will be comm'd at Induction around productivity
• Engineers are allocated approx 5.5 jobs per day so potential earnings if they complete all the jobs and work Saturdays is - £750 per week (5.5jobs *6 days *£25). Some days will be busier and some days will be quieter
• Engineers get a fuel card for their company van that they can take home and are not yard based. They are for company use only as only the Engineers are insured whilst in the van and all vans have tracking devices
• Engineers are provided with PPE at no expense to the Engineer.
• Perm role
• Self employed basis


Good luck

[TheGableGuy]

Hi All,

I thought I would tell how it is with me working for Kelly Comm on Openreach.

I've been on the Openreach project for almost 2 years having left VM. To be honest its been tough with long hours and having to put up the the Kelly management who can be b@stards if you cross them. There is very little help if you have any pay issues and you have to keep nagging to get any problems sorted.

On the plus side its Monday to Friday you get uniform a van fuel card and all the tools and required. When you learn your job you can complete upto 7 jobs a day at £25 each so its good money, I earned just over £32,000 for the last financial year, but when I started I was taken on the books and that includes holiday pay. I think most engineers will earn £ 28,000 to £30,000 pa without breaking a sweat.

So to sum it up keep your nose clean, do the work correctly, dont give your manager too much crap and you will be ok.

Oh and a bit of advice stay away from manageral jobs as you'll have your job description and wages change all the time, you're better off and an engineer and its probably more money.

Good luck.

[sweaty]

Avoid Kelly's without fail.

[connector]

Yep i agree avoid Kellys at all costs.
They will almost certainly take advantage of you. The only way you can earn any sort of proper money is by being a relation or friend of a Kellys manager. Whom by the way, no absolutely dick about the Openreach network. These people are not what you call proper managers. They have migrated from Virgin, Door knocking or prison.
You have been warned. If you fancy mugging yourself off, then go for it.
By the time you realise its a pile of pants, you will leave and they will take £500 of your wages
as a penalty if you go within 12months of starting as do 99% of people.
You'd be better off stacking shelves in a supermarket or working at McDs, i'm not joking!!

---------- Post added at 23:14 ---------- Previous post was at 23:02 ----------

By the way posts claiming to be Engineers earning this and that will be managers or their cohorts. Transparant as feck

I only joined Kellys in a quiet spell for me workwise, bailed out after a couple of weeks, learnt all i needed to know about this inept bunch of pikeys.
Now thankfully back on track with a good employer. Earning far more than any of those Kelly fkwit managers, as i have plenty of skills

Dont waste your time and efforts with these people (top tip)

[Stevo11]

To anyone offered a job with Kellys, I'd say don't let other people's opinions put you off taking a job, especially in this economy. Like one guy said, if these guys were out until 8pm and doing 12 hour days dying on their arses, then there's a problem here. Simple fact is: these engineers couldn't cut it. I'm sorry, but the BT contract is a dream compared to AVC or Fujitsu. I've worked for the latter and that was! a nightmare. 9 or 10 multi room installs a day- TV, BB, and Telco for about 12 quid per job. Then you have to activate the boxes and cards, demo the service, connect the customer's computer to the hub, and on and on.... a total fecking nightmare. I've literally seen engineers with tears in thier eyes when they get thier job sheet for the day.

With BT It's just a single phone line for £25, and you don't even have to touch the modem or mess about with the customer's PC or laptop. So If you can't handle 4 or 5 Telco installs per day with relative ease, then you're in the wrong game. I've worked for Kellys since October, and even though they do mercilessly throw you out there on day one, once you start using your head and refining your self to become self sufficient, you can earn good money working short hours. If I'm not on my way home around 4pm then I've had a really bad day. But some techs just want thier hands held, so they quit when they run in to problems, instead of using initiative.

Typical example: They spend hours at a cab, because the e side isn't there. They waste half a day calling BT coaches because they arn't answering thier phones waiting for a tone to be sent, but never learnt you can put them on your self with a little inside info. Or they waste an hour trying to find a cab, but never think to pester a manager for a cab location pdf file that you can load up on your work phone and have instant cab locations on the fly. Just a couple of examples, but It's stuff like this that really eats into your day.

[Virgil1984]

Hi guys

Simple question

Who is better to work for MJ Quinn or kellys this is for BT openreach jobs

[sean1594]

Hi,

Same question ...
I have been offered a training course by kelly's and MJ Quinn for next week and am really undecided on which company to go for.

I have 13 years experience with BT as a linesman, so I know the ropes, but have been out of the loop for 7years or so.

I have been unemployed for 3 months so after reading all the bad comments I really have no choice but to give them a try... but the question is which one!!

Any comments appreciated.

Sean

[ExGunnerXIX]

Just started today at PQMS, they no longer do the buddy system "Kelly's don't believe in it".
A bit worrying when the instructional part of the course is only 9 days and you're in someone's house the next Monday with a drill.
😁

[Stevo11]

Originally Posted by ExGunnerXIX

Just started today at PQMS, they no longer do the buddy system "Kelly's don't believe in it".
A bit worrying when the instructional part of the course is only 9 days and you're in someone's house the next Monday with a drill.
😁

I know where you're coming from mate, it's just dumb sending people out on the network after a few days of ropey training. It wasn't too bad for me as I'd had telco experience on the virgin network, but even that is no where near as hard as the bt one. All i can advise is that on your first day you tactfully but firmly say you want a few days shadowing a experienced tech even if you won't be earning any money, and when you get that chance watch very carefully, don't be shy to take notes. Like I said in my previous post, the people who will have the short easy days are the ones who prepare the best. To be honest I went for the Kelly gig as a means to get experience on the BT network as my long term goal is getting in with Openreach direct. It's kinda going to plan as I'm waiting for my interview date for Openreach. Bu give it a go and good luck.

[dumbterminal]

Hi guys

I've just been given my training course dates with PQMS for next monday. I managed to get the job through Capital Outsourcing with Kelly's but just wanted some feedback how things are through these guys - I'm a bit confused as to the rates as I've been given different job rates from what's been mentioned here.

£23.00 for copper line work (4 a day they say)
£13.20 for Residential installs.(8 a day)

Also they quoted £30 per day for the course. What's quite annoying is I have to get to coventry the day before as the course start time is 07:30 and they don't cover that night in the hotel (although all other nights B&B are paid, but not evening meals)

ExGunnerXIX - sounds like you have just been through the course - how was it?

Regards
DT

[Stevo11]

Originally Posted by dumbterminal

Hi guys

I've just been given my training course dates with PQMS for next monday. I managed to get the job through Capital Outsourcing with Kelly's but just wanted some feedback how things are through these guys - I'm a bit confused as to the rates as I've been given different job rates from what's been mentioned here.

£23.00 for copper line work (4 a day they say)
£13.20 for Residential installs.(8 a day)

Also they quoted £30 per day for the course. What's quite annoying is I have to get to coventry the day before as the course start time is 07:30 and they don't cover that night in the hotel (although all other nights B&B are paid, but not evening meals)

ExGunnerXIX - sounds like you have just been through the course - how was it?

Regards
DT

£23! I hope they haven't changed things on the sly... I am (was?) getting £25 per install. I don't mean to be funny, but I hope this rate is for new guys only. Thought I won't hold my breath as Kelly haven't got the best rep for being %100 upfront when it comes to money - not to say they are total rip offs though.

Note: its not £13,20 for "residential" installs, that's for "fully managed" installs - meaning phone line already active, and you're just there to set up the modem and connect it to the customer PC or Laptop - no outside wiring required. You get the bigger bucks for copper whether its a residential or business install - it doesn't matter.

[Ramrod19]

Hi guys,

Im in exactly the same position and have the same info as dumb terminal. Im trying to decide whether to persue this or not. Will you always be garunteed work? And how often is it not 'local'? I have a technical background but no experience in this feild what so ever. Is it realistic that I will meet the quota that Kellys expect?

What about replacement tools? Would I be expected to pay for them?

Any info would be much appreciated!