100M Internet connection from modem only can anyone help!! - Page 2

Sephiroth · 29-12-2012, 20:51

If the PC can find the modem, it can find a router. It's just a question of putting in the right IP address and making sure that all the NIC & TCP/IP settings are default; for the browser, the LAN settings should be blank - nothing ticked.

General Maximus · 29-12-2012, 23:41

you don't need the installation cd dude. Do what I suggested a couple of posts ago. Connect the router to the vmng300, connect your pc to the router and turn everything off. Turn the vmng300 on first and wait for all the lights to go solid, turn your router on and then your pc.

When your pc has booted up click on start, type cmd, hit enter, type ipconfig and hit enter. Don't worry if you cant get on the internet, if your router is handing out information properly you'll see your ip address as something like 192.168.1.100 with a default gateway of 192.168.1.1. If your ip address is 169.254.whatever then you are screwed.

Forget the installation cd, you can configure everything on the router by going to 192.168.1.1 like I said earlier. You can do that without it even being attached to the modem. The problem you have got is that once you have used the modem with it being directly attached to your pc/laptop, you need to reboot it when you connect it to another device (i.e. your router) before it will work again.

I strongly suggest you spend some time trying to work this out because you want to try and keep using your vmng300 as long as you can and avoid using the shub at all costs.

It is a shame you can't get an internet connection so you can do a remote assistance request and I can sort it all out for you

Ukf@ce · 30-12-2012, 00:03

Thanks for that General Maximus, got what you said 169.254 so what happens next? as I haven't a clue what that means!

Gather I need to wait for the Shub now.

General Maximus · 30-12-2012, 08:41

169.254 addresses are a special range of addresses which operating systems assign themselves for the sake of having an address when they are unable to retrieve one via dhcp. The confusing thing is why it wont get one from your router but it will get one from VM when you connect it to the vmng300. Have you tried going to 192.168.1.1 in your browser to see if you can access the router interface? On the status page it will tell you if the router has been able to get an ip address from VM? The two are independant of one another but I am curious to know if the router is ok getting an outside connection and it is just having a problem with dhcp.

Either way, you want to be checking your network settings on your pc. I am not too sure where it is on windows 7 but you want to be doing something like control panel, network and sharing centre, manage network connection, right click your adapter and click properties, left click ipv4 so it is selected and click on properties. Make sure the options for ip address and dns server and selected to be obtained automatically.

Ukf@ce · 30-12-2012, 11:58

I've tried connecting to 192.168.1.1 but says unable to connect & I've also been through the network properties & both ipv4 & ipv6 are set to auto mode.

I've also tried repairing connection & it comes back with: problem found "local area connection" doesn't have a valid IP configuration.?

I've turned off windows firewall & disabled AV aswell but it made no difference.

General Maximus · 30-12-2012, 13:08

I'll google it later when i get back home and see what is going on because i havent seen that error message before

qasdfdsaq · 30-12-2012, 13:12

Quote:

Originally Posted by setch

Interesting, because after I upgraded my router from a Linksys to a Belkin, I could not get an internet connection unless I connected directly to the PC. It was only after I cloned the PCs MAC to the Belkin that the everything worked as expected. Maybe it was a fluke, who knows.

That's because you forgot to reboot the modem.

---------- Post added at 13:12 ---------- Previous post was at 13:11 ----------

Quote:

Originally Posted by Qtx

Usually that is the case until the modem is rebooted. The reason I assume is that the modem has the MAC address saved in a table in memory for routing reasons or whatever. A cable modem reboot clears that.

Not quite. VM's configuration file sent to the modem specifically tells it to only allow one device. Once the modem detects one device, it will not allow any others.

Sephiroth · 30-12-2012, 13:12

Have a read of this:

http://forums.techguy.org/8441011-post3.html

It may be that some deeper repairing is needed.

The "gotcha" here is that it works directly connected to the modem. Maybe it's the ethernet cable - like it's a crossover cable that the olsd modem handles nicely and should be replaced with a non-corssover cable.

Straws really. I'd fix it if I had my hands on it!

Ukf@ce · 30-12-2012, 13:22

Ok thanks for that, it's not that I can't get Internet access full-stop it's just you don't realise how much stuff you have that connect wirelessly.

It's just a bit of a ballache having to connect an Ethernet cable to everything.

General Maximus · 30-12-2012, 13:27

Where abouts do you live dude?

Sephiroth · 30-12-2012, 13:40

Quote:

Originally Posted by Ukf@ce

.......What I can't understand is if I connect Ethernet direct to modem & plug straight into my laptop internet works. Am I missing something?
Any help will be much appreciated.

Quote:

Originally Posted by Ukf@ce

Ok thanks for that, it's not that I can't get Internet access full-stop it's just you don't realise how much stuff you have that connect wirelessly.

It's just a bit of a ballache having to connect an Ethernet cable to everything.

What am I missing? I thought you were having a problem connecting wired to a router when it works direct to the modem?

Anyway, any chance you can post your IPCONFIG /ALL results when connected to the router which is connected to the modem. And confirm if it is wired or wirelss we are looking at.

It's becoming confusing.

Ukf@ce · 30-12-2012, 14:15

About 2hrs from you in Yorkshire.

It's funny because I've been speaking to a friend & he's having similar issues with the 169.254.x.x but he's with Sky though!

---------- Post added at 13:54 ---------- Previous post was at 13:41 ----------

Hi Seph I can't use the linksys router at all, as when I type in 192.168.1.1 nothing happens. The only way I can get on the net is a Ethernet cable direct from modem to device. Once I plug from modem to router then router to device nothing happens.

I'm going to to try the original tplink router as this is the only one I can access the 192 page with.

---------- Post added at 14:15 ---------- Previous post was at 13:54 ----------

Ok I've reconnected the original tplink router back up & somehow it's now working!!! but I want to use the new linksys I've just bought as I'm not 100% confident with the tplink anymore.
What is the best way to setup the linksys without messing things up.

Milambar · 30-12-2012, 14:17

I've not read the whole thread, so forgive me if I'm repeating anything, but, have you tried a factory reset of the router?

General Maximus · 30-12-2012, 17:28

Quote:

Originally Posted by Ukf@ce

What is the best way to setup the linksys without messing things up.

use the routers web interface on 192.168.1.1 and not the installation cd. If your pc is working with the to link router then reinstalling the drivers for your adapter won't help. The only thing i can think of now is a pin hole reset as milambar has suggested

Sephiroth · 30-12-2012, 20:22

Doesn't the Linksys come with that stupid Cisco Cloud setup thing that needs the internet to set it up?

Did it come with a CD? perhaps after all you should use the CD to configure it.