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new 60mb slower than old 20mb!
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Old 27-12-2012, 22:59   #16
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Re: new 60mb slower than old 20mb!

put this in your web browser

192.168.100.1

now top right click on Router Status

then Operation Configuration

copy and paste
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Old 27-12-2012, 23:12   #17
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Re: new 60mb slower than old 20mb!

Ok, it is:
General Configuration Network Access Allowed
Maximum Number of CPEs 1
Baseline Privacy Enabled
DOCSIS Mode EU DOCSIS 3.0
Config File
Primary Downstream Service Flow SFID 36290
Max Traffic Rate 66000000 bps
Max Traffic Burst 10000 bytes
Min Traffic Rate 0 bps
Primary Upstream Service Flow SFID 34290
Max Traffic Rate 3072000 bps
Max Traffic Burst 8160 bytes
Min Traffic Rate 0 bps
Max Concatenated Burst 8160 bps
Scheduling Type BestEffort
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Old 27-12-2012, 23:13   #18
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Re: new 60mb slower than old 20mb!

well your set for 60meg down and 3meg up.
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Old 27-12-2012, 23:16   #19
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Re: new 60mb slower than old 20mb!

Oddly that is what I am getting now, latest speed test shows just over 60mb, really odd.

Could it have taken a while for the power change to take effect?

I don't think I could have been throttled because I haven't downloaded anything unless TiVo box did it!
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Old 27-12-2012, 23:21   #20
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Re: new 60mb slower than old 20mb!

dont know. it should of settled right after the reboot.
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Old 27-12-2012, 23:23   #21
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Re: new 60mb slower than old 20mb!

bizzare, last test went through at 68mb!!! Mental, well maybe it will settle somewhere near 60mb, will just have to keep an eye onit, but it is miles better than it was so thanks for your help it was really useful, at least the power levels are better.
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Old 27-12-2012, 23:28   #22
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Re: new 60mb slower than old 20mb!

Quote:
Originally Posted by Chuck View Post
Oddly that is what I am getting now, latest speed test shows just over 60mb, really odd.

Could it have taken a while for the power change to take effect?

I don't think I could have been throttled because I haven't downloaded anything unless TiVo box did it!
TH had it right.

-12 dBmv is too low for the modem to receive data reliably. Once that was fixed, you were going to get whatever capacity is available in your network segment.
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Old 27-12-2012, 23:30   #23
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Re: new 60mb slower than old 20mb!

if the speedtest is jumping all over the place do the TCP optimizer and then test in Internet Explorer

---------- Post added at 23:30 ---------- Previous post was at 23:28 ----------

download and run this > www.speedguide.net/files/TCPOptimizer.exe < move the marker up top all the way too 100+ then above apply changes at the bottom click on optimal then tick the modify all network adapters box then apply changes > restart > open IE and test speedtest.net
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Old 27-12-2012, 23:31   #24
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Re: new 60mb slower than old 20mb!

BTW, the best speed test to use is Jack Dinn's JDAST. It is multi-threaded and runs from your PC not over the web via a ropey Java app.
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Old 27-12-2012, 23:32   #25
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Re: new 60mb slower than old 20mb!

Flash Seph
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Old 28-12-2012, 18:09   #26
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Re: new 60mb slower than old 20mb!

I also posted on the virgin forum and got this answer:

After having a look at the part of the network you are connected to there is an issue with utilisation. This has been raised to the Outage team and we have a fault reference for the issue of F002291908.

So it looks like it is a utilisation issue but I am sure my power levels have helped improve so thanks.
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Old 28-12-2012, 18:20   #27
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Re: new 60mb slower than old 20mb!

want to see how bad it is Chuck? If so do this...

Enable Ping Reponse by...
Quote:
put this in your web browser

192.168.100.1

Login

Advanced Settings

Ping

Tick Respond to Ping on WAN Port

Apply
Qaulity Monitor
Quote:
open link and create...

http://www.thinkbroadband.com/ping/monitors.html

once set up click on Share Live Graph then Generate

copy and paste everything in the box labelled...

Small Graph (500x219 px) - BBCode (for forums; not yet supported on thinkbroadband forums)

and post it
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