TiVo : Have Virgin cancelled my services?

[andy_m]

Originally Posted by howardmicks

my cousin as been with sky over 8 years and as never had to pay for repairs yet,If a fault occurs with is box he calls them to cancel and rather than lose the customer they have come out and repaired/replaced free of charge and i know plenty of other people who have done the same

That worked for me 3 times. On the 4th I was told the computer wouldn't let me have it again, so, since I'd threatened to leave I had to follow through, and there was no effort to keep me.

[Qtx]

Originally Posted by Peter_

Remember after 12 months you have pay for the repairs so how much better.

The savings made by Switching to sky would probably pay for repairs 10x over, and that is if anything does go wrong

[Peter_]

Many customers pay for the insurance which is laughable, and to even have to say well if no free repair I will leave is a joke at least with Virgin Media all repairs are free for life simply because unlike SKY you do not buy the equipment.

A certain poster gave me some nice green saying I was a hypocrite simply because I posted a simple little little known fact about SKY sows how little he knows, maybe he should have looked before clicking.

I would not save anything and I would lose a fantastically cheap and reliable service plus I never want to install a BT telephone line as it would be an eyesore.