V+ how to - Page 2

wheelchair · 19-12-2011, 19:25

yes i have a few programmes but its not allowing me to see anything

joglynne · 19-12-2011, 19:32

Have you tried to transfer a programme using the "V+" button on your V+ remote? ie Press V+ button and select V+ Extras, choose Copy to VCR/DVD ... and had you pressed the "record" button on your Recorder Remote?

wheelchair · 19-12-2011, 19:37

the vplus is now showing a programme i had previously recorded but the dvd recorder is just blank

joglynne · 19-12-2011, 19:44

You say a programme is showing, that will not normally happen as you will only see the programme playing on the screen if you opted to watch a recorded programme.

Did you select that programme to to be copied on a screen that is headed COPY TO VCR/DVD and did you then follow the instructions to press record on your recorder then see the screen with the red bars showing that archiving was taking place?

wheelchair · 19-12-2011, 19:46

yes done that but so far nothing on the dvd recorder

joglynne · 19-12-2011, 19:59

Right so it just seems to be DVD recorder settings that are causing the problem. I have tried to find a copy of your manual but have had no success and reading up on your Recorder model on the net shows that although everyone sings the praises for the recorder itself, the manual is given the thumbs down and the kindest comment says that it is Gibberish

So ... it will be trial and error unless you feel up to braving LG Support. Here's the link where you can even get live support on line, or by phone.

http://www.lg.com/uk/support/product...roduct-profile

Do you have more than one scart "input" socket on the recorder if so is there a number on them ie av1 av2 etc?

wheelchair · 19-12-2011, 20:26

yes swapped the scarts on the dvd recorder but still nothing i will get in touch with lv and see how i go on. I cannot thank you enough for trying to sort me out.
thanks a lot mate I will let you know how I get on with lv. from a grateful customer.
wheelchair

joglynne · 19-12-2011, 20:39

Good luck wc. If you don't get anywhere with the Support Desk we can try again so don't give up if you run up against a brick wall with the manufacturer. Fingers crossed for you.

wheelchair · 23-12-2011, 11:15

Hi again, I got in touch with LG and they sent me this email back, A friend called and I showed him the email and left him to it, when I returned the dvd was recording for me. I would like to add a big thank you to joglynne and the rest for sorting it out for me.

wheelchair

Thank you for your email,

Please make sure that you have done the auto tuning process,
Home, easy menu and auto programming.
Please insert the disc that you need to record. please make sure that the disc is compatible to the DRT389H this will be instructed on page 5 of your manual. You will need to press the guide button and scroll on to the channel you want to record by pressing the yellow button once selected press the record button. Once you have recorded this then please view this recording or the listing of the recording by pressing the menu/list button and press play.

We hope this helps, should you require further assistance please do not hesitate to ask, you can contact us on the number below, via email or through our live chat facility Monday - Friday, 9am - 7pm.

joglynne · 23-12-2011, 13:03

That is a very good outcome wheelchair. I am pleased to hear you are sorted.

Thanks for posting LG's response as, reading a lot of the posts on the internet about the problems a fair few owners of the DRT389H LG DVD Recorder have had setting their recorder to work with the V+, I am sure other owners will find the instructions helpful.

Happy viewing in the coming weeks and I hope you continue to look in and see what we are up to on CF in the coming year.

wheelchair · 23-12-2011, 17:16

will keep in touch and thanks once again