Why don't Virginmedia.... - Page 2

jb66 · 28-10-2011, 10:48

Why does everyone think infinity has no issues?

Ignitionnet · 28-10-2011, 10:50

Quote:

Originally Posted by kwikbreaks

Guilty as charged m'lud.

Now back to VM... why do they sell the same capacity several times over and take months to upgrade? I'll wait on their response to when the fault they raised for mine will be actioned and if I don't like the answer I'll downgrade to 10Mbps as that's all I get in peak times anyway. If it does come to that I'll desert to Infinity as soon as it's available to me.

They have to sell the same capacity several times over to make the maths work as far as charging what they do for the products runs.

Upgrades take excess time usually due to parts shortages and construction requirements.

There were no such restrictions for my area, lucky me, and it was upgraded within a fortnight, so it can and does happen.

---------- Post added at 09:50 ---------- Previous post was at 09:49 ----------

Quote:

Originally Posted by jb66

Why does everyone think infinity has no issues?

Infinity's bandwidth is more managed than VM's DOCSIS network, even under congestion conditions it keeps smooth gaming latency.

No-one can claim it's issue free but upstream congestion and latency problems aren't two of its issues.

kwikbreaks · 28-10-2011, 11:38

I think the very nature of the way cable works with tiny local pipes makes it far more likely that a single user can screw you up. My connection was fine and suddenly became bad a lot of the time and dire some of the time. You can see the start and stop of dire periods clearly on the TBB monitor and that leads me to believe it could well be a single 100Mbps user using torrents flat out

---------- Post added at 10:38 ---------- Previous post was at 10:27 ----------

Quote:

Originally Posted by Ignitionnet

They have to sell the same capacity several times over to make the maths work as far as charging what they do for the products runs.

You misunderstand me. I don't expect an uncontended service. I do expect one that isn't massively over-contended though.

Ignitionnet · 28-10-2011, 11:47

Nah I didn't, VM's upstreams suffer from small pipe syndrome. Bonding will help a ton with this once it's good to go.

You've pointed out that services don't have to be massively over-contended to have problems with visible contention, in fact just 2 customers can mangle an upstream channel at this time.

Chrysalis · 28-10-2011, 15:04

Quote:

Originally Posted by Ignitionnet

They have to sell the same capacity several times over to make the maths work as far as charging what they do for the products runs.

Upgrades take excess time usually due to parts shortages and construction requirements.

There were no such restrictions for my area, lucky me, and it was upgraded within a fortnight, so it can and does happen.

---------- Post added at 09:50 ---------- Previous post was at 09:49 ----------

Infinity's bandwidth is more managed than VM's DOCSIS network, even under congestion conditions it keeps smooth gaming latency.

No-one can claim it's issue free but upstream congestion and latency problems aren't two of its issues.

Ignition you see openreach's spec sheet for the 80mbit infinity service?

Openreach are going to add congestion controls on wholesale level, setting a lower speed and a higher speed on the service.

Ignitionnet · 28-10-2011, 16:16

No, I haven't. Infinity is nothing to do with BT Openreach it's a product from BT Retail which is using a resold product from BT Wholesale which in turn is using a product from BT Openreach.

Are you referring to a spec sheet from Openreach or one from Wholesale?

Or are you referring to the modified FTR values which are irrelevant anyway as they only cover the Openreach segment of the connection?

OK I see - you're referring to Openreach guaranteeing 30Mb on the 80Mb product.

http://www.openreach.co.uk/orpg/home...es/nga03211.do

Chrysalis · 28-10-2011, 17:43

A mistake, I meant 80mbit FTTC service, so across all isps.

It is from openreach.

"if there is congestion any line currently above the prioritisation rate will be reduced momentarily to reduce the congestion"

VM take note.

roughbeast · 29-10-2011, 15:13

Quote:

Originally Posted by Welshchris

if its profit u need why have VM just reported losses of Â£74 million pre tax? lol

http://www.theregister.co.uk/2011/10...ia_q3_results/

If VM use the same inspirational, but lying, advertising campaigns that BT use then they might get a few more customers.

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Quote:

Originally Posted by jb66

Why does everyone think infinity has no issues?

Because they haven't used it yet.

Ignitionnet · 29-10-2011, 15:16

BT's advertising, if lies, is against regulations. Would be wise to complain about it in that case.

http://www.asa.org.uk/

Nopanic · 30-10-2011, 15:34

Quote:

Originally Posted by Ignitionnet

BT's advertising, if lies, is against regulations. Would be wise to complain about it in that case.

http://www.asa.org.uk/

You working for BT now ?

horseman · 30-10-2011, 15:41

Quote:

Originally Posted by Nopanic

You working for BT now ?

Whoever pays the most!

Ignitionnet · 30-10-2011, 16:15

Nope haven't worked in consumer space for a while. I would give the exact same response regardless of the company accused of advertising with lies

m419 · 30-10-2011, 21:33

Quote:

Originally Posted by New to cable

BT can offer upto 40mb
Smallworld cable upto 50mb
talktalk fibre upto 40mb

5% of customers of those providers are lucky to get them speeds. My dad is on TalkTalk and barely gets 2MB, its a new build so Virgin Media only cover half of the street.

Smallworld only covers a small region and does not overlap Virgin Media's Cable network following the Cable licenses which they hold.

---------- Post added at 20:33 ---------- Previous post was at 20:30 ----------

Quote:

Originally Posted by jb66

Why does everyone think infinity has no issues?

Because nobody knows anyone that uses it, but you try it and i'm sure you'll encounter problems.

Ignitionnet · 30-10-2011, 21:45

Quote:

Originally Posted by m419

5% of customers of those providers are lucky to get them speeds. My dad is on TalkTalk and barely gets 2MB, its a new build so Virgin Media only cover half of the street.

You missed the 'fibre' part of all those. Quite a different story from the exchange based stuff.

---------- Post added at 20:45 ---------- Previous post was at 20:42 ----------

Quote:

Originally Posted by m419

Because nobody knows anyone that uses it, but you try it and i'm sure you'll encounter problems.

I know several people who do, very few issues at all, one had some problems at installation time, port on cabinet MSAN had to be reconfigured.

Think the slowest any of them receive is 34Mb down and 9Mb up.

I appreciate it must be rubbish though because it's not VM.

roughbeast · 30-10-2011, 23:05

Quote:

Originally Posted by Ignitionnet

BT's advertising, if lies, is against regulations. Would be wise to complain about it in that case.

http://www.asa.org.uk/

I should have made myself clear.

I despise any advertising that suggests that you actually get more than the product can actually give you. I do not believe, for instance, that using BT Infinity or any other high speed broadband product can give you a virtually orgasmic shopping experience. I abhor advertising that suggests that you can be happy to the point of having a permanently fixed inane grin or be sexually fulfilled surrounded by people frantic to be your friend or lover. It is all lies wrapped up in a pseudo art form. All that cash and talent wasted on telling lies about products is one of the biggest scandals of our times.

Yes people do believe that crap or they wouldn't keep on dishing it out and passing advertising costs on to us.

Just tell us what the product does please. eg. You can get on average 92.84Mb on our up to 100Mb product. OR Our home hub is pretty good at avoiding interference, but you may still get some at times. OR Our fibre optic product is excellent for responsive gaming most of the time.

Let the product speak for itself, warts and all.

By the way, I did complain to BT some years ago about their BT Vision product. They didn't and still don't stand a chance of giving anyone on demand TV or any kind of viewable TV down a copper wire, unless all other household internet usage was put on hold during viewing time. I complained so much they suggested I try a different ISP, so I did.

I'm done ranting.