Quote:
Originally Posted by Tuvoc
Incredibly important this in my view. With Sky you either pay for technician visits after the 12 mths and pay to replace the equipment if it fails, or you can pay an extra monthly fee for cover for your equipment. No thanks, Virgin wins hands down in this respect 
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no you don't.
you phone up and tell them that if a replcacement is not forthcoming you'll be offski.
these corporations are relying on you being too lazy to move.
i'll wager there are hundreds of thousands of people paying various levels of discount
haggle. these corporations are not doing you a favour.