100M Tech Guy did it perfect - Page 2

Jayster · 08-05-2011, 09:57

Quote:

Originally Posted by TJS

check post 13

"it's 23 days since Virgin flooded my property..."
then at the bottom

"Virgin flooded our house 34 days ago and still haven't paid for repairs"

The bottom is his signature.

telfordcable · 08-05-2011, 11:32

http://www.mybroadbandspeed.co.uk/results/93858932.png
http://www.speedtest.net/result/1286742661.png
http://speedtest.uk.net/result/30423/
http://www.speedtest.bbmax.co.uk/res...181&v=12767366

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 197 198 199 200
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 11.49 11.89 12.43 12.85
RxMER
(dB) 36.39 36.84 37.36 37.86
Correctable
Codewords 131 42 25 19
Uncorrectable
Codewords 281 277 303 284

Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 1 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 33.25 N/A N/A N/A
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

Cable Modem Operation Configuration
General Configuration
Network Access : Allowed
Maximum Number of CPEs : 1
Baseline Privacy : Enabled
DOCSIS Mode : DOCSIS 3.0
Config File : *****************.**
Primary Downstream Service Flow
SFID : 25462
Max Traffic Rate : 102400000 bps
Max Traffic Burst : 10000 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 25576
Max Traffic Rate : 10250000 bps
Max Traffic Burst : 16320 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 16320 bytes
Scheduling Type : Best Effort

craigj2k12 · 08-05-2011, 11:37

Quote:

Originally Posted by telfordcable

http://www.mybroadbandspeed.co.uk/results/93858932.png
http://www.speedtest.net/result/1286742661.png
http://speedtest.uk.net/result/30423/
http://www.speedtest.bbmax.co.uk/res...181&v=12767366

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 197 198 199 200
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 11.49 11.89 12.43 12.85
RxMER
(dB) 36.39 36.84 37.36 37.86
Correctable
Codewords 131 42 25 19
Uncorrectable
Codewords 281 277 303 284

Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 1 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 33.25 N/A N/A N/A
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

Cable Modem Operation Configuration
General Configuration
Network Access : Allowed
Maximum Number of CPEs : 1
Baseline Privacy : Enabled
DOCSIS Mode : DOCSIS 3.0
Config File : *****************.**
Primary Downstream Service Flow
SFID : 25462
Max Traffic Rate : 102400000 bps
Max Traffic Burst : 10000 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 25576
Max Traffic Rate : 10250000 bps
Max Traffic Burst : 16320 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 16320 bytes
Scheduling Type : Best Effort

errm thats a VMNG300's stats, and your say your on 100mb????
please explain

presuming that they are your stats, your downstream power levels are too high, and your upstream too low

Sirius · 08-05-2011, 11:41

Quote:

Originally Posted by telfordcable

http://www.mybroadbandspeed.co.uk/results/93858932.png
http://www.speedtest.net/result/1286742661.png
http://speedtest.uk.net/result/30423/
http://www.speedtest.bbmax.co.uk/res...181&v=12767366

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 197 198 199 200
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 11.49 11.89 12.43 12.85
RxMER
(dB) 36.39 36.84 37.36 37.86
Correctable
Codewords 131 42 25 19
Uncorrectable
Codewords 281 277 303 284

Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 1 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 33.25 N/A N/A N/A
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

Cable Modem Operation Configuration
General Configuration
Network Access : Allowed
Maximum Number of CPEs : 1
Baseline Privacy : Enabled
DOCSIS Mode : DOCSIS 3.0
Config File : *****************.**
Primary Downstream Service Flow
SFID : 25462
Max Traffic Rate : 102400000 bps
Max Traffic Burst : 10000 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 25576
Max Traffic Rate : 10250000 bps
Max Traffic Burst : 16320 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 16320 bytes
Scheduling Type : Best Effort

telfordcable · 08-05-2011, 11:41

yep I am on the VMNG300 - the tech guy replaced my superhub as he agree that superhub is rubbish!

I also get the wi-fi of max-out of over 95Meg but with superhub, it rubbish never get any max-out even with R26 is the worse ever firmware version by VM. Tech guy say the power level is fine within the range of 100Meg.

craigj2k12 · 08-05-2011, 11:43

Quote:

Originally Posted by telfordcable

yep I am on the VMNG300 - the tech guy replaced my superhub as he agree that superhub is rubbish!

I also get the wi-fi of max-out of over 95Meg but with superhub, it rubbish never get any max-out even with R26 is the worse ever firmware version by VM. Tech guy say the power level is fine within the range of 100Meg.

are you getting drop out, loss of speed, you should be with those power levels?

telfordcable · 08-05-2011, 11:44

Quote:

Originally Posted by craigj2k11

are you getting drop out, loss of speed, you should be with those power levels?

Nope, no drop out or no loss of speed at all.

craigj2k12 · 08-05-2011, 11:44

Quote:

Originally Posted by telfordcable

Nope, no drop out or no loss of speed at all.

post the error log from the modem

Sirius · 08-05-2011, 11:45

Quote:

Originally Posted by craigj2k11

post the error log from the modem

You know what they say about feeding time

telfordcable · 08-05-2011, 11:45

Quote:

Originally Posted by craigj2k11

post the error log from the modem

Cable Modem Event Log
First Time Last Time Priority Description

No error there yet since yesterday!

craigj2k12 · 08-05-2011, 11:47

Quote:

Originally Posted by telfordcable

Cable Modem Event Log
First Time Last Time Priority Description

No error there yet since yesterday!

im not convinced, photographic evidence?

telfordcable · 08-05-2011, 11:48

Cable Modem Information
Cable Modem : DOCSIS 1.0/1.1/2.0/3.0 Compliant
Serial Number : ****************
Boot Code Version : 6.1.1c
Software Version : 3.11.1201
Hardware Version : 1.39.0
CA Key : Installed

Cable Modem Status
Item Status Comments
Acquired Downstream Channel 299 MHz Primary Downstream Locked
Ranged Upstream Channel 45.8 MHz Success
Provisioning State OK Operational
Ethernet Link Status Up 1000 Mbps/Full duplex

Cable Modem Upstream Burst

US-1

Req

Init Maint

Per Maint

Adv Short

Adv Long

Adv UGS

(1)

(3)

(4)

(9)

(10)

(11)
Modulation Type QPSK QPSK QPSK 16QAM 16QAM 16QAM
Differential Encoding OFF OFF OFF OFF OFF OFF
Preamble Length 64 640 384 96 104 104
Preamble Value Offset 652 6 6 1028 1028 1028
FEC Error Correction (T) 0 5 5 6 8 8
FEC Codeword Information Bytes (k) 16 34 34 75 219 219
Maximum Burst Size 0 0 0 6 0 0
Guard Time Size 8 48 48 8 8 8
Last Codeword Length FIX FIX FIX SHORT SHORT SHORT
Scrambler on/off ON ON ON ON ON ON

craigj2k12 · 08-05-2011, 11:50

Quote:

Originally Posted by telfordcable

Cable Modem Information
Cable Modem : DOCSIS 1.0/1.1/2.0/3.0 Compliant
Serial Number : ****************
Boot Code Version : 6.1.1c
Software Version : 3.11.1201
Hardware Version : 1.39.0
CA Key : Installed

Cable Modem Status
Item Status Comments
Acquired Downstream Channel 299 MHz Primary Downstream Locked
Ranged Upstream Channel 45.8 MHz Success
Provisioning State OK Operational
Ethernet Link Status Up 1000 Mbps/Full duplex

take photo of your computer, with the config screen of the modem on, showing the connection stats, with the computer next to the modem

telfordcable · 08-05-2011, 11:55

**Paul** · 08-05-2011, 11:56

Quote:

Originally Posted by telfordcable

It will staying with 100 Meg for the next 18 months with new 18 months contract with everything, TV, Phone and Broadband all top packages!

Oh good, so we can look forward to not hearing from you for 18 months now. Yipee