30M : What speed you pay for and what you get...

[Nopanic]

There are a lot of people happy with VM and of course some not, but remember you have a lot of departments posting on here and if worst comes to worst, I think we could arrange something through the moderators around getting things sorted.

Obviously there are channels to be followed, but we don't like to see people with issues.

[philwhite100]

With Fibre Optic cable Broadband you will get or at least be very close to the speed you pay for.
With a BT line it depends how far you live from the exchange as to waht speed you get.
I would not be happy paying for an "up to" 20 meg service and only getting say 3meg due to line length and quality.
When i lived in Leeds, i lived about 2 miles from the BT exchange and got 1meg which was not that long ago and lets face it, 1meg is well slow these days.

[swoop101]

pay for 50, it is always like this

[IGR]

That's what I pay for and can get it almost anytime..Seem to have lost all my old tests, since speedtest changed though.. My real problem is this..



Try playing a run around game with that.. Whats more it's been going on for almost a year now... It's not consistently "F's" but I get more "F,D,C,B's" than I ever do "A's"

[Chrysalis]

since I upgraded to 30mbit thats what I typically get. Mind you not from everywhere, but from speedtest.net and known fast sources its consistent.

[Taf]

I pay for 30Mbps but due to VM's "unlimited" definition, often get LESS than 56kbps during traffic shaped periods.

[broadbandking]

I get 32Mb down and 3.2Mb normally some times it drops to 30Mb but I will let that slip lol, I have always got what I pay for, well actually I had a issue with my 20Mb giving me 15Mb but that was sorted, when I had 50Mb I always got that speed day or night.

[Pr3sario]

Originally Posted by Taf

I pay for 30Mbps but due to VM's "unlimited" definition, often get LESS than 56kbps during traffic shaped periods.

Do you download a lot in peak times?

[Taf]

Not a lot at all, but once the bandwidth is squeezed I must be one of MANY who are trying to DL anything in this area at the same time, so it's a log jam. Or is the bandwidth squeezed at a national level?

[telfordcable]

I pay £30 a month for 50 Meg

[TJS]

Originally Posted by telfordcable

I pay £30 a month for 50 Meg

For now, untill you switch to 100 mb for £35 a month, then decide its too fast then go to 10 mb for £13.50 a month, them miss your 100 mb and compromise back to 30 mb £18.50 a month, then cancel your service because you're disgusted with its performance then go to sky, then decide sky is too slow then switch back to virgin

[craigj2k12]

go away telford

Remember, boys and girls.

If we react, he will continue......

[millsy91]

I pay for 50meg and if I'm lucky I get 27meg / 31meg.....Do you think something is wrong...

[craigj2k12]

you should call support, something sounds wrong there