Who's still waiting for a phone call for tivo?

[Peter_]

Originally Posted by muppetman11

I've said this all along End of March calls for April/May installs .

As I have said they are showcasing it at the Ideal Homes Show which finishes 27 March so it fits in well with that.

[muppetman11]

If you’re interested, you don’t need to do a thing. We’ll be in touch around the end of March to let you know how you can get the TiVo service before it goes on general sale. For now, you can sit back, relax and wait for all the good stuff to come to you.

Worrying thing is this just sounds like another email with instructions on what to do.

[ottoni]

its just marketing dribble, by the way I've just fired off an email to the CEO's office, I'll let you know the replie.

[muppetman11]

Originally Posted by ottoni

its just marketing dribble, by the way I've just fired off an email to the CEO's office, I'll let you know the replie.

Thanks for that.

[Big-Ted]

Originally Posted by Masque

As I have said they are showcasing it at the Ideal Homes Show which finishes 27 March so it fits in well with that.

So your saying they only have one box available till the end of March




Bad news for anyone who has TiVo and gets a breakdown.............

[ottoni]

Just had an intial replie saying and I quote '' it was never the intention to commence full roll out until the second quarter'' So why wasn't this just said from the start!

[muppetman11]

Originally Posted by ottoni

Just had an intial replie saying and I quote '' it was never the intention to commence full roll out until the second quarter'' So why wasn't this just said from the start!

Surprise , surprise. I thought full roll out meant new customers as well. Probably to buggy or delay in third tuner firmware.

[devilincarnate]

Originally Posted by Big-Ted

So your saying they only have one box available till the end of March

Yes that is true until they get it back to the other one and they can start to breed

[ottoni]

Just this minute had a phone call from the CEO's office, he told me that neil had asked him to phone me. He apologised that I had been misled on the roll out of the tivo, and that random staff shouldn't go giving out what dates they think the tivo will launch. He said that it has been trialled with staff and is now currently trialling to certain VIP customers. He said that if and only if this is deemed successful then a further rollout will take place by area and that not everyone will be offered an install immediately. He said it will be rolled out by postcode areas. Got to say very impressed by quickness of response, but very dissapointed that it could be another 2, 3 or more months before it comes my way!

[devilincarnate]

Originally Posted by ottoni

He said it will be rolled out by postcode areas.

If it is I am doomed as my postcode begins with a S.

[muppetman11]

Originally Posted by ottoni

Just this minute had a phone call from the CEO's office, he told me that neil had asked him to phone me. He apologised that I had been misled on the roll out of the tivo, and that random staff shouldn't go giving out what dates they think the tivo will launch. He said that it has been trialled with staff and is now currently trialling to certain VIP customers. He said that if and only if this is deemed successful then a further rollout will take place by area and that not everyone will be offered an install immediately. He said it will be rolled out by postcode areas. Got to say very impressed by quickness of response, but very dissapointed that it could be another 2, 3 or more months before it comes my way!

Makes a complete joke of the email they sent.

[Peter_]

Originally Posted by ottoni

Just this minute had a phone call from the CEO's office, he told me that neil had asked him to phone me. He apologised that I had been misled on the roll out of the tivo, and that random staff shouldn't go giving out what dates they think the tivo will launch. He said that it has been trialled with staff and is now currently trialling to certain VIP customers. He said that if and only if this is deemed successful then a further rollout will take place by area and that not everyone will be offered an install immediately. He said it will be rolled out by postcode areas. Got to say very impressed by quickness of response, but very dissapointed that it could be another 2, 3 or more months before it comes my way!

I have not seen any specific dates mentioned though as everything up to now has just been supposition.

[ottoni]

Originally Posted by ottoni

Just this minute had a phone call from the CEO's office, he told me that neil had asked him to phone me. He apologised that I had been misled on the roll out of the tivo, and that random staff shouldn't go giving out what dates they think the tivo will launch. He said that it has been trialled with staff and is now currently trialling to certain VIP customers. He said that if and only if this is deemed successful then a further rollout will take place by area and that not everyone will be offered an install immediately. He said it will be rolled out by postcode areas. Got to say very impressed by quickness of response, but very dissapointed that it could be another 2, 3 or more months before it comes my way!

Sorry he also told me that if this existing trial is successful then roll out will be in april, but to what areas and on what timescale he couldn't say. He said that I shouldn't have to be chasing them and that they will contact me when the time is right.

[muppetman11]

Areas what a complete nonsense , this comes back to capacity and network again.

[HDFootyMan]

Originally Posted by muppetman11

Can't see it happening , 50000 calls in one month you do the maths.

31 days in March.

50000 customers pre-registered.

50000 / 31 = 1612 phone calls per day required by the TiVo Team.

Easy-peasy.