The real reason Tivo is £149.............

[Marcus125]

Originally Posted by mersey70

Is the free kit being offered to long standing customers which would seem fair to me?

The OP only joined VM in December 2010.

Also a question to the OP, you say in previous posts you only joined VM because of Tivo, surely that was based on the pricing announced in December which was more than the £149 you have already been offered it for as there is no activation fee?

I was told on the phone Tivo would have its own package deal an if I took VIP50 all I would have to do is swap me exsisting box out for Tivo..No mention of £149+£40+£3 a month.

Why dont they scrap tivo and put the extra £3 to getting more hd channels.

[mersey70]

Originally Posted by Marcus125

I think I got installed Decemer 8th full of eagerness and excitment for Tivo...Well thats took a dive lol.

I'm sorry but I really don't understand your complaint then.

You wouldn't have known anything about the free offer to no doubt existing long standing customers, I assume you joined based on Tivo costing £149 plus £40 activation.

You have been offered it for just £149 which is what I was offered it for and I have been a customer for 14 months, not 2 months.

If what you say is true though you have been mis-sold and should contact retentions and I know from personal experience this can happen, speak to them.

[dgcarter]

Originally Posted by mersey70

While I am not currently considering Tivo I would imagine it costs £149 because it's probably more than worth that, it's certainly competitively priced compared to other PVR's of it's type on the market.

Companies are always in danger of alienating some of their customer base when they offer a deal to a certain few but I don't believe for one moment it was random, there will be some science to their decision. And adding 1000 users will help the momentum when the next quarterly figures are announced for sure but I fancy there is something very client specific that helped them choose.

Great if you got one though, well done!

It's only worth £149 or more if at the end of the day you own it. To pay £149 to be able to borrow a piece of kit that you never own, and never would want to own since it's useless off the Virgin network, is nothing short of daylight robbery.

[Digital Fanatic]

Originally Posted by Marcus125

I was told on the phone Tivo would have its own package deal an if I took VIP50 all I would have to do is swap me exsisting box out for Tivo..No mention of £149+£40+£3 a month.

Why dont they scrap tivo and put the extra £3 to getting more hd channels.

TiVo is the driving force behind the future on VM's platform... more HD is coming (waits for Marcus125's sarcastic "coming soon" joke )

VM's come a long way from the days of ntl: & Telewest.

[Peter_]

Originally Posted by dgcarter

It's only worth £149 or more if at the end of the day you own it. To pay £149 to be able to borrow a piece of kit that you never own, and never would want to own since it's useless off the Virgin network, is nothing short of daylight robbery.

It has always been the case since the early days of the V+ that you pay to get it installed, a case of you want then you pay for it which many customers have done over the years.

[Marcus125]

Well VM should take my opinion into account.

I'm a longtime sky customer who joined VM ecause of Tivo, this is what they want.

Sky customers very rarely pay for repairs bbecuase they're free for the 1st year and you just tell them your leaving if your contract is up after the first year.

When sky customers realise they need to pay £149+ just to have the epg and less channels I'm not sure they will come. By the way LOVING THE 50MEG BB.

When I cancel I'm keeping that.

ALSO The VM service is fine no trouble with it at all. As has been said this my mistake. Lets remember people who are angry are only angry at themselves lol.....I guess I need to go take a good hard look at myself lol..

[Digital Fanatic]

Originally Posted by dgcarter

It's only worth £149 or more if at the end of the day you own it. To pay £149 to be able to borrow a piece of kit that you never own, and never would want to own since it's useless off the Virgin network, is nothing short of daylight robbery.

nobody is forcing you to get it, so I don't get your point?

[mersey70]

Originally Posted by dgcarter

It's only worth £149 or more if at the end of the day you own it. To pay £149 to be able to borrow a piece of kit that you never own, and never would want to own since it's useless off the Virgin network, is nothing short of daylight robbery.

Maybe, but paying a £249 or something like that for Sky's 1TB box which is functionally exactly the same as the standard one is a bit similar.

I accept it can be used for receiving FTA/FTV TV but what you have paid for, the extra HDD capacity, is obsolete when you stop subscribing.

[Peter_]

Originally Posted by Marcus125

By the way LOVING THE 50MEG BB.

When I cancel I'm keeping that.

No problem and good luck with your new services when you get them.

[Topgun]

Originally Posted by dgcarter

It's only worth £149 or more if at the end of the day you own it. To pay £149 to be able to borrow a piece of kit that you never own, and never would want to own since it's useless off the Virgin network, is nothing short of daylight robbery.

I don't understand how you can describe it as "daylight robbery". No one is forcing you to have it. If you think it's worth £149 to you, then get it, if you don't, then don't. I'm sure there will be plenty of people willing to take your place in the queue!

[mersey70]

Originally Posted by Marcus125

Well VM should take my opinion into account.

I'm a longtime sky customer who joined VM ecause of Tivo, this is what they want.

Sky customers very rarely pay for repairs bbecuase they're free for the 1st year and you just tell them your leaving if your contract is up after the first year.

When sky customers realise they need ot pay £149+ just to have the epg and less channels I'm not sure they will come. By the way LOVING THE 50MEG BB.

When I cancel I'm keeping that.

If what you say is true you have been mis-sold a product, as simple as that. If it was me I wouldn't be on here talking about it I would be onto VM!

[Digital Fanatic]

Originally Posted by Marcus125

Well VM should take my opinion into account.

I'm a longtime sky customer who joined VM ecause of Tivo, this is what they want.

Sky customers very rarely pay for repairs bbecuase they're free for the 1st year and you just tell them your leaving if your contract is up after the first year.

When sky customers realise they need ot pay £149+ just to have the epg and less channels I'm not sure they will come. By the way LOVING THE 50MEG BB.

When I cancel I'm keeping that.

The SkyHD 1TB box is £250

[Marcus125]

Originally Posted by Digital Fanatic

The SkyHD 1TB box is £250

I got mine for £149+half price sky for 3 months.

Also the normal free sky+hd box does everything the 1tb does with a smaller hdd...You dont have a free tivo option.

[Digital Fanatic]

Originally Posted by Marcus125

Well VM should take my opinion into account.

I'm a longtime sky customer who joined VM ecause of Tivo, this is what they want.

Sky customers very rarely pay for repairs bbecuase they're free for the 1st year and you just tell them your leaving if your contract is up after the first year.

When sky customers realise they need to pay £149+ just to have the epg and less channels I'm not sure they will come. By the way LOVING THE 50MEG BB.

When I cancel I'm keeping that.

ALSO The VM service is fine no trouble with it at all. As has been said this my mistake. Lets remember people who are angry are only angry at themselves lol.....I guess I need to go take a good hard look at myself lol..

We all make bad choices now and again.. good luck

---------- Post added at 10:16 ---------- Previous post was at 10:15 ----------

Originally Posted by Marcus125

I got mine for £149+half price sky for 3 months.

Also the normal free sky+hd box does everything the 1tb does with a smaller hdd...You dont have a free tivo option.

But the 1TB Sky box is not TiVo, it's just SkyHD with a bigger HDD

When you joined, were you told that Tivo was free?

If not, I don't understand why you thought you have been missold to.