Help

[Angua]

Originally Posted by scousemouse

Hes a she by the way which is why dont understand any of this

I set ours up as Hubby gets lost

If you are on Virgin Cable Broadband you need a specific Wireless router for cable (ours was free from Virgin). If you get broadband via a phone line you will need a different Wireless Router.

Seems like you went out a bought one retail so you will need to check what type of connection it will work with. There have been several threads from people having problems with Belkin, which don't seem to be an issue with Netgear.

[scousemouse]

no looking for a wired one

---------- Post added at 13:11 ---------- Previous post was at 13:10 ----------

no wireless router was from virgin and was netgear

[danielf]

Originally Posted by scousemouse

no looking for a wired one

---------- Post added at 13:11 ---------- Previous post was at 13:10 ----------

no wireless router was from virgin and was netgear

OK, so you have a wireless router that Virgin supplied?

There is no need to go looking for a wired router, as the Virgin supplied router has wired capability as well.

on on the front of the router is there s blue light that looks like a radio tower?

open you browser and type( where you normally do www.) 192.168.1.1(think this is correct for netgear) a box should open looking a user name and password. Admin for username and password for password(unless you have changed these)

Have a look in wireless settings tell us what you see

[scousemouse]

Ok so I have changed my pc and gone from xp to windows 7 will this make any difference to the router

hope not as they charged me £40 for it (netgear WNR2000) have read a few reports saying this is rubbish should I change it and if so to what please

Bloke I had to fix it works with computers and he didnt have a clue what was wrong, really fed up now, son on my back all the time

I had the WNR2000 and it worked ok

you have not answered any of my questions ,have you tried what I said? I am trying to help and I mean no offence but you need to try to follow instructions

---------- Post added at 14:46 ---------- Previous post was at 14:40 ----------

http://www.upc.nl/pdf/upc_handleidin...ar_wnr2000.pdf follow the instructions on page 16 and 17 upto section 2 page 17

look at page 5 and ensure the modem is plugged into the socket labeled 3 in the picture

Ignore firmware update for now. Tell me what lights are lit up from page 16

Then click wireless settings and tell me what you can see

[scousemouse]

Nothing comes up with the router which is why I wanted new one, even bloke who came said it is fault with router

Which is why wanted home plug, very rarely son and I on at same time so if can just use modem it will stop sending me round the bend

I know your getting annoyed with me zing, but have tried everything

I am not getting annoyed I promise

so there are no lights on the router at all? when connected to router is there a computer thats wired to the router? if so does that access the net?

[Kymmy]

Scousemouse, no-one is getting annoyed with you... Just that you didn't provide the full details in your initial posts..

A few questions..

Have you reset your wnr2000 to defualt and then rebooted your router and then PC (for that matter if your PC set to aquire an IP address automatically.

If yes then do a START+R ( or click start>>Run) and type CMD

then type

IPCONFIG /ALL

and cut/paste the result here and that will enable us to see if the router is being connected to or not

[scousemouse]

Yes promise, have tried everything and no connection to internet, which is why bloke you came round said it was the router, have been using ethernet cable from modum to laptop and x box, just I keep tripping over wires when he has it in his room

Thats why thought would buy new router and power plugs to see if it would work

Originally Posted by scousemouse

Yes promise, have tried everything and no connection to internet, which is why bloke you came round said it was the router, have been using ethernet cable from modum to laptop and x box, just I keep tripping over wires when he has it in his room

Thats why thought would buy new router and power plugs to see if it would work

ok if you got the router off VM you should be able to get it replaced

Just one more thing did you make sure the modem was plugged into the correct port on the router?

[scousemouse]

yes as I said bloke who came round deals with these probs and could do nothing, have contacted vm and they just annoy me would rather get own

---------- Post added at 16:54 ---------- Previous post was at 16:48 ----------

Right all I want to know now is will this be compatable with windows 7 they say it works with virgin

Belkin B5DUK035 Wireless G Router / USB Adapter Desktop/Notebook Network Kit

Just yes or no and I will leave you all alone, must have driven you all round the bend

yes

if you want to send me the netgear I will test it for you and set it up if you want to try that first? if not just go with the new router and a pair of homeplugs we can set you up round that easily enough later

[scousemouse]

Hate the sight of netgear, so am just gonna bin it, will send for that one, all I ask now is can you advise me on which homeplugs would work with it and will try them

[Kymmy]

Netgears are fine, if the router is defunct then no matter what make it is it simply won't work. But it is a common mistake from a non-techy to assume it's the routers fault. Sending it to Zing will confirm either way and will only take a few days