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Thank you. All I have done is move it from one side of the room to the other Broadband still works fine. Will call them tomorrow. Don't use it much except for a bit of 'catch up' now and again.
Hubby used to deal with techi things. In the back of the ntl box I have the cable and a scart. Should anything else be attached?
If you have moved the box, check the cable from the wall socket is securely fixed at both the wall and the Set Top Box.
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