Be aware of ebuyer.com

[kalia]

Above all thank you very much for your comments about this issue. I’m really happy to see different opinion but let me say few worlds and then you all can decided if this thread is spam.
Last 4 years I’m with ebuyer, no doubt they provides some excellent service but actual problem is with the after sale customer service and as I said with premium phone number.
Regarding this product:-
Ebuyer is selling Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.
I know some people are trying to be funny like this one (Perhaps the op thinks that dual core means 2 separate cpu's lol) all I can say ebuyer has taken off this product after making formal complained to Trading standard from their web site .
So thank you all and there was no attention to make any propaganda against ebuyer except warn people via this popular platform which I believe and also recommended by few of my friends.

[Spectato]

Same with all of these 'box-shifter' companies, usually no worries unless you get a problem and fall at the mercy of their 'customer services'.
Have to say that I've also bought from ebuyer many times and never had any issues, not that that helps anyone.

Microdirect.co.uk are pretty good.
Dabs.com are very dependable but can almost always be beaten on price, if that's your only criteria.

[danielf]

Ebuyer are okay, generally, but they used to be quite bad (a looong time ago) when things did go wrong. They've cleaned up their act quite a bit though.

Here's a thread from 7 years ago

http://www.cableforum.co.uk/board/19...ou-ebuyer.html

[TheDon]

Originally Posted by kalia

Regarding this product:-
Ebuyer is selling Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.
I know some people are trying to be funny like this one (Perhaps the op thinks that dual core means 2 separate cpu's lol) all I can say ebuyer has taken off this product after making formal complained to Trading standard from their web site .

Except they haven't? There's still multiple versions of the R3610, and they all (rightfully) state that it's dual core.

Once again, have you actually checked the model of the unit you recieved to see if it is the correct one. If you have and it is, it should have a dual core cpu. If it's the wrong model number, ebuyer have shipped the wrong unit, which occasionally happens when you're a high volume box shifter.

[Welshchris]

Ebuyer tried pulling a fast one with a laptop a mate bought....

He bought a HP laptop in April 2009 and December 2009 the motherboard went a week before christmas. He contacted HP warrenty and was told "Your lucky you contacted us when you did as the laptop only has a few days of warrenty left".. He said no because it has a years warrenty from date of purchase. HP stated that the model number and serial number of the laptop he had was previously registered as sold from ebuyer on December 2008.

[kalia]

Originally Posted by TheDon

Except they haven't? There's still multiple versions of the R3610, and they all (rightfully) state that it's dual core.

Once again, have you actually checked the model of the unit you recieved to see if it is the correct one. If you have and it is, it should have a dual core cpu. If it's the wrong model number, ebuyer have shipped the wrong unit, which occasionally happens when you're a high volume box shifter.

I think you need to revisit again and check below spec and model has been taken off
Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.

Advert wording has been changed and yes I did check the model of the unit and all spec , New advert is Acer Aspire Revo Desktop R3610 PC, Intel Atom 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium

http://www.ebuyer.com/product/182588

there is still this listed?

---------- Post added at 13:45 ---------- Previous post was at 13:40 ----------

http://processorfinder.intel.com/Lis...3008&SearchKey= this is where you should be looking anyway

The 330 and the D510 are clearly dual core cpus. There is not a single core 330 in the Intel spec list

---------- Post added at 13:45 ---------- Previous post was at 13:45 ----------

http://processorfinder.intel.com/det...px?sSpec=SLG9Y spec list for that cpu

[TheDon]

Originally Posted by kalia

I think you need to revisit again and check below spec and model has been taken off
Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.

Advert wording has been changed and yes I did check the model of the unit and all spec , New advert is Acer Aspire Revo Desktop R3610 PC, Intel Atom 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium

You mean This one? That still states in the specs

Processor
Intel Atom Dual Core 330

Which is 100% accurate, because the Atom 330 IS a dual core cpu.

If you have a system with an atom 330 cpu, you have a dual core system.

[ZrByte]

Originally Posted by kalia

I think you need to revisit again and check below spec and model has been taken off
Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.

Advert wording has been changed and yes I did check the model of the unit and all spec , New advert is Acer Aspire Revo Desktop R3610 PC, Intel Atom 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium

The wording often gets changed on ebuyer stock lists when the bring new stock in, think it might have something to do with how the warehouse computer stores the item description from the barcode when it scans in.
And even that still says its a dual core as the Atom 330 is a dual core CPU. Out of interest how do you know the model you have is not a dual core? Could you post a screenshot of your device manager with the CPU section expanded?

[kalia]

Originally Posted by zing

http://www.ebuyer.com/product/182588

there is still this listed?

---------- Post added at 13:45 ---------- Previous post was at 13:40 ----------

http://processorfinder.intel.com/Lis...3008&SearchKey= this is where you should be looking anyway

The 330 and the D510 are clearly dual core cpus. There is not a single core 330 in the Intel spec list

---------- Post added at 13:45 ---------- Previous post was at 13:45 ----------

http://processorfinder.intel.com/det...px?sSpec=SLG9Y spec list for that cpu

Many thanks for the info; exactly this was my point which I was trying to prove.
Have a look on.......
http://www.ebuyer.com/product/172708

---------- Post added at 14:03 ---------- Previous post was at 13:58 ----------

Originally Posted by kalia

Many thanks for the info; exactly this was my point which I was trying to prove.
Have a look on.......
http://www.ebuyer.com/product/172708

And this was my orignal order according to their advert:-

[Order Acknowledgement and Thank You offer]
________________________________________

You have ordered the following item(s)

Item: Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium
Qty: 1Cost: 228.89

Item: Plexus Gold Plated High Speed 1.3b HDMI to HDMI Cable (Black) 2m
Qty: 1Cost: 3.39


-----------------------------------------------------------

Shipping method: FREEat:£0.00
Delivery: Order will be delivered no later than Tue 2nd March 2010

Subtotal: 232.28
VAT total: 40.66
------------
Total: 272.94
------------
If there are any problems in the order process a member of our Customer Support Team will be in contact.



Kind regards,
Ebuyer

www.ebuyer.com

---------- Post added at 14:06 ---------- Previous post was at 14:03 ----------

Originally Posted by ZrByte

The wording often gets changed on ebuyer stock lists when the bring new stock in, think it might have something to do with how the warehouse computer stores the item description from the barcode when it scans in.
And even that still says its a dual core as the Atom 330 is a dual core CPU. Out of interest how do you know the model you have is not a dual core? Could you post a screenshot of your device manager with the CPU section expanded?

Unfortunately no caz I have send it back but yes may be after couple of day’s caz I ordered new one from Amazon

[TheDon]

Originally Posted by kalia

Many thanks for the info; exactly this was my point which I was trying to prove.
Have a look on.......
http://www.ebuyer.com/product/172708

What is what you're trying to prove?

That the system you bought has an intel atom 330 cpu, which is a dual core cpu. What exactly is the problem there?

[kalia]

Originally Posted by TheDon

What is what you're trying to prove?

That the system you bought has an intel atom 330 cpu, which is a dual core cpu. What exactly is the problem there?

‘’No argument you can buy this item by all mean’’

[ZrByte]

Originally Posted by kalia

‘’No argument you can buy this item by all mean’’

Are you basing your assumption about how many cores the system has on observable speed? If you are you really shouldn't have bought an Atom based dual core.

[soup dragon]

this is brightening up my afternoon

[Lord Nikon]

Just to reaffirm, you sent back a dual core intel atom 330 system, to buy the same thing from elsewhere...

What we are curious about is how did you determine the one you had been sold was NOT a dual core machine?

Guys, watch this area for a "Be Aware of Amazon.co.uk" Thread in the next few days methinks.