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Old 07-02-2010, 14:00   #16
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Re: Two disconnections on 50mb
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Originally Posted by Broadbandings View Post
Another ISP. I have.
QFE

As did I a long time ago.

In an ideal world VM would have provided me with a service I wanted, due to factors beyond their control they couldn't serve my needs.

After 6 six service techs, network techs and headend techs, it goes without saying more calls to VM then I care to remember. I moved to another ISP.

My time is precious, tech visits & calls ate into my time. So if you have nothing to do all day but wait for techs to visit & make calls to your ISP or derive some pleasure from said calls and visits then I guess it beats watching daytime TV.
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Old 07-02-2010, 14:06   #17
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Re: Two disconnections on 50mb
Nice when you've got a choice to go elsewhere..

Not had a problem with VM apart from the fact I would like a continous bank of IP's and a faster upload... The faster upload just ain't gonna happen here until 2012 as we're restricted to ADSL (8mb though 6.5 as we're 1km from the exchange)
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Old 07-02-2010, 14:15   #18
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Re: Two disconnections on 50mb
Quote:
Originally Posted by Kymmy View Post
Nice when you've got a choice to go elsewhere..

Not had a problem with VM apart from the fact I would like a continous bank of IP's and a faster upload... The faster upload just ain't gonna happen here until 2012 as we're restricted to ADSL (8mb though 6.5 as we're 1km from the exchange)
You must be right in the middle of all the areas you discuss, they're all either being upgraded or in early tranches.

---------- Post added at 13:15 ---------- Previous post was at 13:12 ----------

Quote:
Originally Posted by III View Post
QFE

As did I a long time ago.

In an ideal world VM would have provided me with a service I wanted, due to factors beyond their control they couldn't serve my needs.

After 6 six service techs, network techs and headend techs, it goes without saying more calls to VM then I care to remember. I moved to another ISP.

My time is precious, tech visits & calls ate into my time. So if you have nothing to do all day but wait for techs to visit & make calls to your ISP or derive some pleasure from said calls and visits then I guess it beats watching daytime TV.
3 significant outages and VM having no plans to perform the necessary work to resolve my issues is quite enough. After first week long outage was repeated within a month I was unhappy but stuck with it, teething trouble, another outage recently was enough.

I know why my area sucks, rather than rebuilding the network or upgrading it VM just crowbarred DOCSIS 3 onto it. Until they spend some serious time and money here it isn't adequate reliability wise for my needs.
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Old 07-02-2010, 14:24   #19
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Re: Two disconnections on 50mb
Quote:
Originally Posted by Broadbandings View Post
You must be right in the middle of all the areas you discuss, they're all either being upgraded or in early tranches.
I'm dead smack between Luton and Bedford, UBR for me is Flitwick..

SO please tell me what can I expect?? I can;t upgrade to 20/1 on the business package as they still haven't sorted out the sticky IP's on 20Mb. I'd love to know that I'll have options especially as my 2 year contract either ended last month or ends this month.
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Old 07-02-2010, 14:33   #20
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Re: Two disconnections on 50mb
Thicker string to go between the tin cans
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Old 07-02-2010, 14:35   #21
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Re: Two disconnections on 50mb
What do you think I am... a Mancunian?????
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Old 07-02-2010, 14:52   #22
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Re: Two disconnections on 50mb
If they cannot get this right then and supply me what are my chances of getting out of the contract?
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Old 07-02-2010, 15:14   #23
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Re: Two disconnections on 50mb
Quote:
Originally Posted by Welshchris View Post
If they cannot get this right then and supply me what are my chances of getting out of the contract?
Given your previous brushes with VM I would imagine them being ecstatic to see the back of you

You've 30 days to back out of new contracts anyway.

---------- Post added at 14:14 ---------- Previous post was at 14:11 ----------

Quote:
Originally Posted by Kymmy View Post
I'm dead smack between Luton and Bedford, UBR for me is Flitwick..

SO please tell me what can I expect?? I can;t upgrade to 20/1 on the business package as they still haven't sorted out the sticky IP's on 20Mb. I'd love to know that I'll have options especially as my 2 year contract either ended last month or ends this month.
This would depend on your phone exchange I guess.

At 1km away though you should be good for 16+Mbit - I'm 1.4km away, 1.9km of string, and predicted 14.
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Old 07-02-2010, 16:55   #24
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Re: Two disconnections on 50mb
Even if the phone exchange has a 21CN upgrade date of q2 2011
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Old 07-02-2010, 17:26   #25
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Re: Two disconnections on 50mb
Quote:
Originally Posted by Kymmy View Post
Even if the phone exchange has a 21CN upgrade date of q2 2011
No LLU?

Doesn't need to be 21CN, It's WBC / Wholesale Broadband Connect that is the interesting one.
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Old 07-02-2010, 17:28   #26
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Re: Two disconnections on 50mb
No LLU or btwc at all
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Old 07-02-2010, 17:51   #27
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Re: Two disconnections on 50mb
The Only LLU operators in my area are Sky but i had problems last year getting that fitted on a communal system, AOL, Orange, Cable and wireless, and Talk Talk.
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Old 08-02-2010, 00:32   #28
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Re: Two disconnections on 50mb
Strange to say, Connection this evening has been utterly flawless, ive been downloading emails, chatting, browsing and downloading at the same time and all fine.

This is the kind of speed im getting.
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Old 09-02-2010, 19:00   #29
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Re: Two disconnections on 50mb
SOOOO! Annoyed now, tech came out today to look at my upstream, not only did he manage to rise my downstream by 5dBmv in the process and now my downstream is sluggish but also ONLY! managed to get my upstream power down by .25dBmv.

Why would an engineer up the downstream tap when the downstream was almost at 0dBmv across the board, then fit a 3dBmv Attenuator in order to get it to 5dBmv when the problem wasnt with downstream????!!!???

I rang him back and told him and he claims he will be back out this evening to undo what he did.

If he doesnt im gonna flip again at virgin!

This is all i get now and i cant even download my emails while i surf as websites wont open!
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Old 09-02-2010, 19:11   #30
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Re: Two disconnections on 50mb
You had two disconnects, your were unsure as to weather it was the modem or router.
By all accounts your connection didn't drop since you edited your post to say it had dropped again.

You got straight on to VM true to form, as soon as there is dust in your modem your calling/posting on the groups.

A tech has made a non existing problem worse.
Sympathy for you, I have non.
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