Why did I agree to a 'Free' upgrade, now no BB access
22-10-2009, 11:33
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#16
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Inactive
Join Date: Feb 2008
Location: Swindon
Services: TiVo
110MB BB
Phone Line
Posts: 3,087
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Re: Why did I agree to a 'Free' upgrade, now no BB access
Quote:
Originally Posted by Super Josh
Ah, thanks for the suggestion Webcrawler  That makes sense, I'll clear the cache down this evening.
Josh |
No problems mate - let us know how you get on?
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23-10-2009, 11:45
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#17
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Inactive
Join Date: Oct 2009
Posts: 6
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Re: Why did I agree to a 'Free' upgrade, now no BB access
Well I cleared ou the browser's cache last night and did a little bit more investigation.
The problem is only with trying to launch google (either .co.uk or .com). All other web sites launch okay but trying google always takes me to the page with the registartion redirection link on it!!!!
If I do an nslookup on google and then just put in the IP address in to the browser then it launches okay.
Anyone have any ideas, cause it's got me stumped.
Josh
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23-10-2009, 13:44
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#18
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,932
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Re: Why did I agree to a 'Free' upgrade, now no BB access
Quote:
Originally Posted by Super Josh
Ah, thanks for the suggestion Webcrawler That makes sense, I'll clear the cache down this evening.
Josh |
http://www.ccleaner.com/ is a great little app for doing that, and it's free.
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23-10-2009, 21:13
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#19
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Inactive
Join Date: Mar 2004
Services: BB:M, TV:XL, Phone:M, Loyalty
Posts: 2,516
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Re: Why did I agree to a 'Free' upgrade, now no BB access
If you have a router, have you reset that?
DNS proxying by some routers can have odd effects, also, test to make sure you have full speed - if you only have 1 megabit, then the modem configuration has not completed.
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23-10-2009, 22:00
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#20
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Inactive
Join Date: Feb 2008
Location: Swindon
Services: TiVo
110MB BB
Phone Line
Posts: 3,087
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Re: Why did I agree to a 'Free' upgrade, now no BB access
Quote:
Originally Posted by Super Josh
Well I cleared ou the browser's cache last night and did a little bit more investigation.
The problem is only with trying to launch google (either .co.uk or .com). All other web sites launch okay but trying google always takes me to the page with the registartion redirection link on it!!!!
If I do an nslookup on google and then just put in the IP address in to the browser then it launches okay.
Anyone have any ideas, cause it's got me stumped.
Josh
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hmmmm - are you an ex NTL Customer?
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26-10-2009, 08:45
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#21
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Inactive
Join Date: Oct 2009
Posts: 6
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Re: Why did I agree to a 'Free' upgrade, now no BB access
Quote:
Originally Posted by Matth
If you have a router, have you reset that?
DNS proxying by some routers can have odd effects, also, test to make sure you have full speed - if you only have 1 megabit, then the modem configuration has not completed.
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Matt, yes reset my router and checked download speed and it's around 16meg and I'm on the 20meg service. So looks like the config must have completed successfully
Quote:
Originally Posted by webcrawler2050
hmmmm - are you an ex NTL Customer?
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Hi Webcrawler, yep ex NTL. Does that give you some clues then?
Cheers,
Josh
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