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Virgin landline dead after number change
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Old 13-08-2009, 11:26   #16
irishguymcr
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Re: Virgin landline dead after number change

Just to let you know I got a callback this morning from a really nice guy from the CEO office and within 15 minutes my line was working ... result :-)
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Old 13-08-2009, 11:33   #17
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Re: Virgin landline dead after number change

Quote:
Originally Posted by irishguymcr View Post
Just to let you know I got a callback this morning from a really nice guy from the CEO office and within 15 minutes my line was working ... result :-)
Result

Wonder what was wrong, after all 15 minutes and it's back on... Odd?
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Old 13-08-2009, 11:47   #18
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Re: Virgin landline dead after number change

I was told someone had done something to my account and this had caused the problem so now they are having an internal investigation to find out what happened and who caused it.

It's amazing what one email to the CEO can do to get a problem sorted out so fast.
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