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@Virginmedia.com addresses launch for new customers
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Old 31-05-2009, 16:07   #16
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Re: @Virginmedia.com addresses launch for new customers

Quote:
Originally Posted by Moldova View Post
You can have both on the google platform and all accounts will over the next 18 months transfer over to that platform and the old small 30Mb platform will close.

You can have 10 email addresses on the google platform but if you have @ntlworld.com accounts and you use all 15 allowed you can keep them all, but if you decide that you want a @virginmedia.com account then you would have to lose 6 email addresses to take one @virginmedia.com address as you can only have 10 email addresses when you take even just 1 @virginmedia.com address.

It starts to get complicated I know and we have had training on this as well.
How many people have more than 10 @ntlworld.com addresses?
The questions were as I see it:-
1) will people be forced in time over to the new @virginmedia.com address and not have access to your old style address. Answer is no they wont be forced and the old style address will be on the new platform.
2) will it be possible to have and old style address(eg@ntlworld.com) at the same time as having a new @virginmedia.com address on the new Google platform. The answer to this prior to any mention of the Google platform was yes, but that was two years ago. The Press Release and the VM email help on the email changes say no.
Quote:
After your mailbox has been moved to the Google platform, you will be able to choose whether you want to change to an @virginmedia.com address.
The phrase used is 'change to', this does not suggest that you can have your existing address at the same time as a new @virginmedia.com address. Will people be able to have a joe.bloggs@ntlworld.com and a joe.bloggs@vriginmedia.com at the same time in order to avoid problems from having organisations having your old address? Is there a link that can confirm this one way or the other?
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Old 31-05-2009, 16:17   #17
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Re: @Virginmedia.com addresses launch for new customers

Honestly those who kinda seem excited about the possibility of getting a virginmedia email address could well be virgins themselves I mean why care about that? all it means is you will have to let everyone know and you are bound to forget someone. Ive always found pop email to be disapointing anyway and much prefer web based email as as long as you have a reliable account its not gonna get lost you wont forget to back it up it wont download all your email onto your pc when you can just open the ones you want to.I know you ca use VMs/ntl/by email online I just dont cuz its poop
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Old 31-05-2009, 16:55   #18
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Re: @Virginmedia.com addresses launch for new customers

It would seem silly to continue to use a @ntlworld.com address when NTL no longer exists.
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Old 31-05-2009, 17:00   #19
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Re: @Virginmedia.com addresses launch for new customers

no more silly than to change and email address you have used for years when you can still use it now.Ive got a @hotmail.com address ive used for close to 10 years and an AOL.com address I have had around the same amount of time. I moved ISPs when they offered the all inclusive dial up starting Screaming.net Worldonline Lineone then AOL only leaving AOL when cable broadband was intoduced. AOLs address does not get used but its still active and hotmail is what I mainly use
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Old 31-05-2009, 17:12   #20
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Re: @Virginmedia.com addresses launch for new customers

Quote:
Originally Posted by nomadking View Post
How many people have more than 10 @ntlworld.com addresses?
The questions were as I see it:-
1) will people be forced in time over to the new @virginmedia.com address and not have access to your old style address. Answer is no they wont be forced and the old style address will be on the new platform.
2) will it be possible to have and old style address(eg@ntlworld.com) at the same time as having a new @virginmedia.com address on the new Google platform. The answer to this prior to any mention of the Google platform was yes, but that was two years ago. The Press Release and the VM email help on the email changes say no.
The phrase used is 'change to', this does not suggest that you can have your existing address at the same time as a new @virginmedia.com address. Will people be able to have a joe.bloggs@ntlworld.com and a joe.bloggs@vriginmedia.com at the same time in order to avoid problems from having organisations having your old address? Is there a link that can confirm this one way or the other?
I presume that you have read my signature and are aware that I work for Virgin and therefore know what I have stated to be correct as we have had the training and the relevant documents that go with that training, if you choose not to believe what I have posted then that is up to you.
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Old 31-05-2009, 17:36   #21
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Re: @Virginmedia.com addresses launch for new customers

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Originally Posted by Moldova View Post
I presume that you have read my signature and are aware that I work for Virgin and therefore know what I have stated to be correct as we have had the training and the relevant documents that go with that training, if you choose not to believe what I have posted then that is up to you.
I'm just going by the official VM press release and the official VM email help. Strictly speaking, those are the sources of info most of us are meant to use. If I ring CS, what would they say. Have they received the same info as you or that of the press release?
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Old 01-06-2009, 00:34   #22
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Re: @Virginmedia.com addresses launch for new customers

Quote:
Originally Posted by Moldova View Post
I presume that you have read my signature and are aware that I work for Virgin and therefore know what I have stated to be correct as we have had the training and the relevant documents that go with that training, if you choose not to believe what I have posted then that is up to you.
TBH, having read your posts, I still dont have a clear idea of the correct answer to the following ;

If I already have myname.mysurname@ntlworl.com, can I now also have myname.mysurname@virginmedia.com - both pointing to the same e-mail box ?

If so, how do I get the virginmedia.com address ? - and just as important, how do I stop someone else from getting it ?
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Old 01-06-2009, 01:35   #23
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Re: @Virginmedia.com addresses launch for new customers

Quote:
Originally Posted by Paul M View Post
TBH, having read your posts, I still dont have a clear idea of the correct answer to the following ;

If I already have myname.mysurname@ntlworl.com, can I now also have myname.mysurname@virginmedia.com - both pointing to the same e-mail box ?

If so, how do I get the virginmedia.com address ? - and just as important, how do I stop someone else from getting it ?
From what I understand so far - for any existing e-mail addresses you will have the choice of EITHER keeping @ntlworld.com OR swapping it for a @virginmedia.com address.

For any new addresses after the platform change they will then be only @virginmedia.com

No-one can currently create a @virginmedia.com address with an existing e-mail from any of the 3 legacy domains (e.g. john.smith@ ntlworld.com/blueyonder.co.uk/virgin.net)

The biggest issues comes with who out of the three legacy domains gets the @virginmedia.com address. So if there is john.smith on all three e-mail platforms who gets the @Virginmedia.com address.

As of yet I'm not sure how they are going to solve that one!
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Old 01-06-2009, 01:52   #24
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Re: @Virginmedia.com addresses launch for new customers

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Originally Posted by zinglebarb View Post
Honestly those who kinda seem excited about the possibility of getting a virginmedia email address could well be virgins themselves I mean why care about that? all it means is you will have to let everyone know and you are bound to forget someone. Ive always found pop email to be disapointing anyway and much prefer web based email as as long as you have a reliable account its not gonna get lost you wont forget to back it up it wont download all your email onto your pc when you can just open the ones you want to.I know you ca use VMs/ntl/by email online I just dont cuz its poop
I agree zing, my ntlworld addy has been really unreliable over the years, so much so I haven't looked at it for months now.
I too have been using hot-mail for a while now and have had no problems at all with it, I certainly won't be swapping over preferring the old adage "if it ain't broke leave it alone".
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Old 01-06-2009, 04:00   #25
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Re: @Virginmedia.com addresses launch for new customers

and another question for discussion - if you do change from @ntlworld.com to @virginmedia.com, is your existing mail to the old address directed to the new address, and if so, how long would both addresses be in existence?
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Old 01-06-2009, 17:14   #26
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Re: @Virginmedia.com addresses launch for new customers

Also, having got your virginmedia.com e-mail address, are you then automatically moved over to the 200MB of free webspace with a virginmedia.com address?

http://www.virginmedia.com/help/webs...sssettings.php
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Old 01-06-2009, 21:24   #27
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Re: @Virginmedia.com addresses launch for new customers

Quote:
Originally Posted by BenMcr View Post
From what I understand so far - for any existing e-mail addresses you will have the choice of EITHER keeping @ntlworld.com OR swapping it for a @virginmedia.com address.
I answered that above in an earlier post you can have both if you want but for how long that is another issue.
Quote:
Originally Posted by BenMcr View Post
No-one can currently create a @virginmedia.com address with an existing e-mail from any of the 3 legacy domains (e.g. john.smith@ ntlworld.com/blueyonder.co.uk/virgin.net)

The biggest issues comes with who out of the three legacy domains gets the @virginmedia.com address. So if there is john.smith on all three e-mail platforms who gets the @Virginmedia.com address.

As of yet I'm not sure how they are going to solve that one!
They are aware of that and it will be first come first served and as they are opening the platforms one at a time then it will be @virgin.net who get the first choice followed by @ntlworld.com and finally @blueyonder.co.uk.
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Old 02-06-2009, 16:14   #28
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Re: @Virginmedia.com addresses launch for new customers

Virgin do email?! Mine hasn't worked in about 6 years (ntlworld one) so I use gmail anyway.
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Old 03-06-2009, 18:27   #29
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Re: @Virginmedia.com addresses launch for new customers

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Originally Posted by jingleman View Post
Also, having got your virginmedia.com e-mail address, are you then automatically moved over to the 200MB of free webspace with a virginmedia.com address?

http://www.virginmedia.com/help/webs...sssettings.php
Is this something maybe Moldova may be able to comment on, please?
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Old 03-06-2009, 21:41   #30
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Re: @Virginmedia.com addresses launch for new customers

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Originally Posted by jingleman View Post
Is this something maybe Moldova may be able to comment on, please?
I will find out for you.
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