2mb to 1mb? - Page 2

Noggo · 02-03-2009, 15:53

revolt1,
Have you had a chance to look at the levels yet, as Matth pointed out the method of looking up the values and also mentioned looking at the event log too.

Sinate · 02-03-2009, 17:48

Hi,

Also seeing this problem in SO31 area. First noticed it over the weekend. Usually have no problem. My levels look good. Wonder if the STM has gone mad.

Cheers,

Steve.

Munkeh · 03-03-2009, 14:40

Try rebooting it.

Sinate · 03-03-2009, 15:49

I have been. However, just plugged in my SACM to the cable network and although it still does not work I am now getting my 2Mb out the STB. Strange coincidence maybe.

Will get around to getting VMCS to fix my SACM as and when the upgrade to 10Mb comes along.

Munkeh · 03-03-2009, 16:15

Yes .. very strange coincidence

Peter_ · 03-03-2009, 17:42

Quote:

Originally Posted by Sinate

I have been. However, just plugged in my SACM to the cable network and although it still does not work I am now getting my 2Mb out the STB. Strange coincidence maybe.

Will get around to getting VMCS to fix my SACM as and when the upgrade to 10Mb comes along.

You have to call Tech Support to get your modem added to your account.

aseriouscat · 03-03-2009, 18:04

Quote:

Originally Posted by cimt

That's been happening for over a year. It's shocking that some customers still don't know about this.

And how would YOU make sure everyone knew about it?

zer0 · 03-03-2009, 18:34

seems to be upgraded now , no longer on 1mbit just over 2mbit now with the old STB