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Re: I should be on 20MB but doesn't this mean I'm limited to 10MB?
Quote:
Originally Posted by Tarantella
Glad that was sorted.
I'd be interested to know if the customer service people actually used the words. "You're on our list of people who are being throttled"
Doesnt quite sound right to me.
Is it a generic answer for people asking about their bandwidth? Did the person even check the details of the customers services before answering with that remark?
Re: I should be on 20MB but doesn't this mean I'm limited to 10MB?
Quote:
Originally Posted by Tarantella
Glad that was sorted.
I'd be interested to know if the customer service people actually used the words. "You're on our list of people who are being throttled"
They actually said my connection was currently 'capped'.