[Merged] STM with yet more restrictions starts

[GraphiX2004]

how can you get the same thing or 25 pounds?

and regardless of the cost how will people put up with this i mean look at the
trouble it caused over the 4pm - 9pm time frame now they've done it even worse.
no-one see's to see the whole problem look at it this way

you hit your 6GB limit say within the 10AM time frame thats 5 hrs throttled.

which then takes you to 3pm, then your un-throttled back to full speed upto 4pm

from 4pm - 9pm if you hit your 3gb limit within the 4PM mark that takes you to 9pm,
now don't forget you can trigger the STM within 1 min within 10am - 3pm /4pm - 9pm

so say you hit your trigger at 2:59pm, thats 8pm the first throttle will come off.
but you've already passed over into the 4pm -9pm throttle so that 8pm it removes.
who's saying its not going to get mixed with the later STM so add 5 hours onto
9pm 1am - 10am your basically ever going to get 20mb.

probably got my maths all screwed up but you get the idea

what I'm trying to get at is, your allocated 3gb in peak time of full speed no STM right.
if you hit the STM at 2:59PM thats 5 hours STM'd right there basically NULLING out the
legitimate time you supposed to get 3GB allowance and no STM so you've basically got STM'd
all the way from Morning, Though till Noon, then Automatically hit Evening STM'

You can only use the connection un-throttled from 1am - 10am for now.

Pretty sneaky way of making sure within the 4pm - 9pm your STM'd regardless of even touching the 3GB threshold

[Helix]

Can Virgin's Broadband service get any worse. How can they call it their "Hero" product all they have done it made it worse since then. 1GB is hardly anything during the daytime on 2Mb and its a waste of money upgrading considering I could get around 4.5Mb for £7.50 (A lot less than the £18 I pay for 2Mb) with O2 and it would let me download a lot more.

Originally Posted by darthlinux

as the title says?

In a few areas it started today.

Others its going to be rolled out area by area over the next month.

Edit : if the code goes to plan, that is.

Anyone have a floating clue how people still waiting for the 4 - 10mb upgrade are managed? I mean, are we medium or large? Are we still being STM'd the same way we were or this new way??

That daytime management sucks BIG time.

And if Trax is right, night time coming soon too..
Awful.

I can't believe I've hindered someone so much by recommending them to Virgin (for the £50 credit we were both supposed to get.. Apparently this is only applicable if there's an X in the month or some other equally stupid reason..) D'oh!

[MovedGoalPosts]

We are getting a number of threads on the same issue. I'm merging these to avoid cross posting and duplication.

[GraphiX2004]

Rob please change the Title to something a bit more eye catching then.
Something like the one i posted, people are missing this and it should not be missed!

STM with yet more restrictions is the wrong heading for this please do something
like Virgin now manages STM from 10am - 3pm! something to get people to read it.

[Gary L]

I'd go for this title.
STM is turned off when everyone's asleep.
Incidently it's 10am to 9pm. they just took an hour out so it sounds better.

[Zain]

Originally Posted by Gary L

I'd go for this title.
STM is turned off when everyone's asleep.
Incidently it's 10am to 9pm. they just took an hour out so it sounds better.

hahahahaha.

[GraphiX2004]

I'm sorry but the title of this needs to be changed it just doesn't do it justice.
not to show any disrespect to the original poster who made it but we need
to have a topic or subject that actually hits the new STM rules.

please consider changing it either the Original Poster or a Staff member.

[piggy]

Originally Posted by GraphiX2004

I'm sorry but the title of this needs to be changed it just doesn't do it justice.
not to show any disrespect to the original poster who made it but we need
to have a topic or subject that actually hits the new STM rules.

please consider changing it either the Original Poster or a Staff member.

how about "virgin stop bandits raping the system" catchy eh?

[GraphiX2004]

were paying to do just that it's not a free service lol we are actually "Paying" them you make it sound like we should be happy about it piggy,
on earth we pay for it with our money and i dont know about you but i'm sure you wouldn't like to give 37 pounds to me or anyone else here
for nothing would you? if you would i'll send my paypal to you. but i somehow feel you wont want to give us all money for nothing.

well were paying all this money to use the service from 1am -10am ? 37 pounds?

How about "Customers throttle their payments back 75%"

[piggy]

Originally Posted by GraphiX2004

were paying to do just that it's not a free service lol we are actually "Paying" them you make it sound like we should be happy about it piggy,
on earth we pay for it with our money and i dont know about you but i'm sure you wouldn't like to give 37 pounds to me or anyone else here
for nothing would you? if you would i'll send my paypal to you. but i somehow feel you wont want to give us all money for nothing.

well were paying all this money to use the service from 1am -10am ? 37 pounds?

How about "Customers throttle their payments back 75%"

my argument all along has been people should pay for the quantity they download not the speed, the advertising is all wrong and all isps give the impression of "unlimited downloads" there is no such thing. imo 9gb for daily usage is fine all other downloads can be done at night, if people dont like it shop around its a free market.

Originally Posted by GraphiX2004

were paying to do just that it's not a free service lol we are actually "Paying" them you make it sound like we should be happy about it piggy,
on earth we pay for it with our money and i dont know about you but i'm sure you wouldn't like to give 37 pounds to me or anyone else here
for nothing would you? if you would i'll send my paypal to you. but i somehow feel you wont want to give us all money for nothing.

well were paying all this money to use the service from 1am -10am ? 37 pounds?

How about "Customers throttle their payments back 75%"

We are paying £37 to share a connection, people have apparently been taking more than a 'fair' share & VM have introduced measures to try & make the available bandwidth more evenly distributed.

The arguments for & against this principle have been argued in several threads before this, right from the introduction of the STM procedure - all that has changed is the details.

You can 'throttle your payment' - go onto the lowest tier & pay £18, if everyone with a beef about STM did this then VM might take more notice....

The one thing I do agree with is that they should drop the 'unlimited' description from their advertising, but otherwise I see this along the lines of 'if you can't share nicely by yourselves, then I'm going to do it for you'.

Some people seem to have the attitude that they are paying for a service that allows all subscribers to simultaneously download at full whack, 24/7 - that is not now, nor has ever been, the case.

I've said before that just because you pay water rates does not mean you are therefore entitled to run your taps all day & all night, because that is 'what you pay for' ??

Originally Posted by homealone

We are paying £37 to share a connection, people have apparently been taking more than a 'fair' share & VM have introduced measures to try & make the available bandwidth more evenly distributed.

The arguments for & against this principle have been argued in several threads before this, right from the introduction of the STM procedure - all that has changed is the details.

You can 'throttle your payment' - go onto the lowest tier & pay £18, if everyone with a beef about STM did this then VM might take more notice....

The one thing I do agree with is that they should drop the 'unlimited' description from their advertising, but otherwise I see this along the lines of 'if you can't share nicely by yourselves, then I'm going to do it for you'.

Some people seem to have the attitude that they are paying for a service that allows all subscribers to simultaneously download at full whack, 24/7 - that is not now, nor has ever been, the case.

I've said before that just because you pay water rates does not mean you are therefore entitled to run your taps all day & all night, because that is 'what you pay for' ??

That isnt the problem for the most people, it's the simple fact that they are being classed as abusers to the system for wanting to start the odd download every now and again, a limit which you can hit in less than an hour in the daytime...(and 6gb really isnt much if your doing updates + a few demos etc every so often) so in effect they are payin top whack and only getting 5mbit when they want to use it, your find that fair?

Heavy downloaders just move to overnight downloading...again...which will bring in another stm...

[peanut]

Originally Posted by homealone

I've said before that just because you pay water rates does not mean you are therefore entitled to run your taps all day & all night, because that is 'what you pay for' ??

Really??

If you're unmetered and there's no hosepipe ban in force then yes you can use as much as you like.

If you're metered you can still use as much as you like because the customer knows they are paying for it.