Postal Service And System So Pathetic

[WHISTLED]

Firstly, thank you for your comment, the directors that paid this amount of money, don't do anything, all they do is push pens around all day, VM Directors, probabely play golf all day, as they get a lot of grief from us

I see my Director most days and when he isnt in my offfice he is often in another when I have people. I dont think he plays golf..

Secondly, the postman, should be highly trained, so they don't make mistakes

People make mistakes because they dont know or they dont care, its an unskilled role and I dont think anyone needs to be trained to look at the address on the letter before popping it through the door.

[TheDaddy]

Originally Posted by WHISTLED

its an unskilled role and I dont think anyone needs to be trained to look at the address on the letter before popping it through the door.

Tell that to our Polish postman, you would have thought that the only job requirements were the ability to read and walk, obviously not

[Chicken]

Originally Posted by RizzyKing

I think the standard of the postal service has declined in recent years to the point if i get my mail by midday i count myself lucky.

You are lucky. Some days we get ours at 10am, some days not until 3pm - it makes it a pain when your waiting for a delivery that needs signing for.

Originally Posted by tweetypie/8

i myself have had 3 items lost in the past 2 months and imo its a case of sticky fingers,i have no faith in them and its near time they pulled their fingers out and got things sorted.

I've had 4 items gone missing in the last month. Our postman has been changed at least 3 times in the last six weeks. The one that has been delivering this last week drives around in his own car with the post in the boot, and from what I've seen of him, has no obvious identification on him to indicate he works for RM.

-- that's assuming he does of course.

[lostandconfused]

Could you send a letter to the other side of the country for 31p (or whatever it costs nowadays)

Despite their shortcomings they still provide a valuable service IMHO

[slug]

Originally Posted by lostandconfused

Could you send a letter to the other side of the country for 31p (or whatever it costs nowadays)

Despite their shortcomings they still provide a valuable service IMHO

No, I couldn't send a letter to the other side of the country for 36p.
But give me a 1000 letters a day and I might think it worth while.

Originally Posted by slug

No, I couldn't send a letter to the other side of the country for 36p.
But give me a 1000 letters a day and I might think it worth while.

And you might make a profit out of your £360 per day if they were all going to the same place, from the same place

[Chicken]

Originally Posted by lostandconfused

Could you send a letter to the other side of the country for 31p (or whatever it costs nowadays)

No, and neither can RM on most occasions.

[Nugget]

Originally Posted by Chicken

No, and neither can RM on most occasions.

Most occasions? There's a stat that you need to back up, my friend

[Osem]

Originally Posted by WHISTLED

I see my Director most days and when he isnt in my offfice he is often in another when I have people. I dont think he plays golf..

People make mistakes because they dont know or they dont care, its an unskilled role and I dont think anyone needs to be trained to look at the address on the letter before popping it through the door.

We've been having delivery problems since we moved here opver 20 years ago. It's nearly always the same thing, us getting other people's mail or vice versa. It's so annoying because in that time we've had several postmen who've been excellent and never let us down but these guys have always been moved away for reasons we can't understand.

Anyone who complains is ultimately guided towards Pos****ch and if you ever wanted an example of a waste of time that'd be it. Essentially our experience is that you are forced to endure a painfully slow and protracted process which involves documenting/reporting every mistake. Pos****ch then issue a series of complaints to Royal Mail and Royal Mail issues a series of responses which bear little relation to reality. Many months and/or years on, when you finally get to the end of your tether and ask what else can be done to solve the problems Pos****ch tell you they can't force Royal Mail to do anything at all!!!!

[chickendippers]

I guess, just like Virgin Media, service varies from region to region. At home we've had the same postman for the 12 years we've lived there, when I was back from uni over the Easter he commented how much I'd grown!
I've never had a problem with letters going missing either at home or uni, but I do always send parcels recorded delivery....their website is useless though and the delivery status never shows up.

Compared with the rest of Europe Royal Mail is a bargain, a 1st class stamp in France will set you back about 44p!

[TheDaddy]

Originally Posted by Nugget

Most occasions? There's a stat that you need to back up, my friend

They can't, the 31p letter delivery is subsidised by more profitable elements of the business, those are the ones that the powers that be thought it would be a good idea to let any Tom, Dick or TNT bid for

[Osem]

Originally Posted by TheDaddy

They can't, the 31p letter delivery is subsidised by more profitable elements of the business, those are the ones that the powers that be thought it would be a good idea to let any Tom, Dick or TNT bid for

Surely you're not suggesting there was a lack of joined up thinking by those responsible....

[Nugget]

Originally Posted by TheDaddy

They can't, the 31p letter delivery is subsidised by more profitable elements of the business, those are the ones that the powers that be thought it would be a good idea to let any Tom, Dick or TNT bid for

Oh, I know that - what I was referring to was the insinuation that Royal Mail rarely manage to deliver things correctly. Only my experience obviously but, in the 14 years I've been living in Grimsby, I've only ever had one item I posted not arrive and, as far as I'm aware, nothing for me has ever disapppeared

RM's going down the tubes, no doubt.
I get mail from all over the area! Only similarity is the house number, not even the postcode!! As has been said, if that's happening to someone else's, it may just as well be happening to mine.
I send quite a lot of recorded post every week. I found out last week to send one of my poster tubes now costs £4.20 instead of £1.75 because it must now go by Parcel Farce. When I asked why this is so, it's because at 70cm it's now too long for the postman's bag!! lmao! Have their bags suddenly got smaller then, because I've been sending these same length poster tubes for the last 6 years.. Consequently, I've pulled the posters from sale as they only cost £5 - who's going to pay almost the same for postage..
I get lots of recorded letters and jiffy's pushed through without the postman having knocked for a signature, and yes, the strip is peeled off - so who signed for it??
Is this what happened to my wife's mobile phone last Christmas? My mail has just arrived at 12:30. It used to be here at 9am. Half the working day has gone if there's something you need to act upon/work with. There is now only ONE Post Office open in my area - fortunately close to my office. But, being the only one (in the dingy, cluttered end of a cheap booze shop), it's queued down the shop all day. Not only a pain in the rear for the customers, but damned hard work for the two girls working in there.

Yes, the postal system compared to some other places IS probably still good value for money, but in a typical English way we seem to accept it's ongoing decline from what it once was, just because it's still within acceptable parameters.

[Julian]

Originally Posted by kryogenik

I send quite a lot of recorded post every week. I found out last week to send one of my poster tubes now costs £4.20 instead of £1.75 because it must now go by Parcel Farce. When I asked why this is so, it's because at 70cm it's now too long for the postman's bag!!

Hmmmmm I think your PO clerk does not understand the Royal Mail system.

Maximum length for a poster tube to go as a packet is 900mm. Assuming it weighs less than 150g it should cost £2.17 1st class signed for.

<cynic mode> As a sub-postmaster I can confirm that the commission payable for Parcel Force services is MUCH more than ordinary mail</cynic mode>