Does your remote control fail to respond ?

[B3rti]

v+ was the biggest waste of money ever i've had it since launch in june and im on my 4th box

[bobsta]

Hi. I got my ntl TVDrive in Notts on 24 Jan after only a 10 day wait. Imagine my joy when I discovered it was a full HD box with all the future-proofed connections I'd ever need and it's 1 recordable channel better than SkyHD!

Initially everything was working quite well, except for:

• a little bit slow when changing channel with +Ch and -Ch
• some recordings failed to playback
• box crashed/hung a few times
• occasionally slow response from remote
• box hangs when trying to access on-demand

But on-the-whole TVDrive is infintely superior to the old Samsung 2100 and I've been waiting for the cable equivelent of Sky+ for far too long so was willing to put up with these "teething troubles".

BUT, since the Virgin Media switchover last week, things have become slower and slower and not just the RC. All-in-all I've now had to reset the TVDrive over ten times 3 weeks! I never had that much of a problem with the Samsung.

• Anyone else switch their box on and have no sound? It's only fixable by resetting the box (again). TV volume is on and not muted, cables are connected properly etc. etc.
• Why does my TV Guide go totally blank occasionally?
• Why doesn't the "Guide" button go straight to the full TV Guide instead of giving me the pop-up channel now and next box?
• Why can't I hide/re-order the un-subscribed channels in the full TV Guide?
• Why can't I change the order of my Favourites?
• I love that fact that I can now properly control the TV volume thanks to the new RC

I'll grudgingly give TVDrive 4 out of 5, but it could so easily have been 5/5. Bring on the software update!

P.S. WHY CAN'T THE SCART OUTPUT S-VIDEO???? (My TV has one RGB/Composite Scart and one S-Video/Composite Scart, but is otherwise a bl00dy good Panasonic. DVD player is currently relegated to S-Video).

---------- Post added at 19:07 ---------- Previous post was at 19:05 ----------

Originally Posted by SteveNotts

Just an update......

Since my format on sunday,the remote hasnt lagged once!

So far seems to have done the trick.

Steve

Hi Steve. What "format" are you talking about? How? etc.

Bob.

I voted on this last night (it even said i'd already voted when i reviewed it)- where'd it go? - but for the record - yup mine freezes

[clayts]

You need to be patient with VOD, I find - it takes an age to search for the programme and then deliver it....approach I take is get the kettle on whilst it does its thing.

My counter is also very weird from time to time : stops counting - eg Watchdog only lasted 20 minutes according to my counter, yet it was clearly 30 mins. Only happens occasionally, mind.

[SteveNotts]

Originally Posted by bobsta

Hi. I got my ntl TVDrive in Notts on 24 Jan after only a 10 day wait. Imagine my joy when I discovered it was a full HD box with all the future-proofed connections I'd ever need and it's 1 recordable channel better than SkyHD!

Initially everything was working quite well, except for:

• a little bit slow when changing channel with +Ch and -Ch
• some recordings failed to playback
• box crashed/hung a few times
• occasionally slow response from remote
• box hangs when trying to access on-demand

But on-the-whole TVDrive is infintely superior to the old Samsung 2100 and I've been waiting for the cable equivelent of Sky+ for far too long so was willing to put up with these "teething troubles".

BUT, since the Virgin Media switchover last week, things have become slower and slower and not just the RC. All-in-all I've now had to reset the TVDrive over ten times 3 weeks! I never had that much of a problem with the Samsung.

• Anyone else switch their box on and have no sound? It's only fixable by resetting the box (again). TV volume is on and not muted, cables are connected properly etc. etc.
• Why does my TV Guide go totally blank occasionally?
• Why doesn't the "Guide" button go straight to the full TV Guide instead of giving me the pop-up channel now and next box?
• Why can't I hide/re-order the un-subscribed channels in the full TV Guide?
• Why can't I change the order of my Favourites?
• I love that fact that I can now properly control the TV volume thanks to the new RC

I'll grudgingly give TVDrive 4 out of 5, but it could so easily have been 5/5. Bring on the software update!

P.S. WHY CAN'T THE SCART OUTPUT S-VIDEO???? (My TV has one RGB/Composite Scart and one S-Video/Composite Scart, but is otherwise a bl00dy good Panasonic. DVD player is currently relegated to S-Video).

---------- Post added at 19:07 ---------- Previous post was at 19:05 ----------



Hi Steve. What "format" are you talking about? How? etc.

Bob.

Hi Bob,

I wiped the hard drive clean.Press home then hold play for 5 secs then press Tvdrive/v+ button then press channel down(-) on the remote 4 times ,it will then format.Bear in mind you will lose all of your recordings and planned recordings!

Up until last night my TV Drive/V+ had been ok but then it went back to its old ways again!Remote freezes every 60 secs or so!

If you've got no recordings you dont mind losing then it might be worth a try but otherwise in view of my experience id wait until the fix on the 24th.

I reported this fault to Virgin on the day of the software upgrade at which point they seemed unaware of it.However when I rang back last night they confirm they are aware of it and it will be fixed by 24/02/2007.

They told me that if the problem still exists after 4pm on the 24th,power down the box and leave unplugged for 5 mins,then repower the box and leave it for 10 mins without using it.

I haven't had the no sound problem you describe but the On Demand is very hit and miss.I couldnt access it at all over the weekend,it was then ok Mon night but early evening last night it kept hanging them rebooting my box!

You can "hide" the unsubscribed channels as long as you have set up your favourites.When in the full tv guide press the "fav" button and the full guide remains with just your favourite channels displayed.

You can also just press the "fav" button while watching TV and this brings up the favourites guide which lists the next 4 hours or so for each channel individually.

Steve

[Stephen]

I've had this problem since I started testing the box back in October, after a few updates it did sort its self out a bit but the last week it has been getting worse again.

Its mostly from around 11pm onwards that it start and get really frustrating!

[xyphic]

I got my V+ box today, and although it's a huge improvement over my old Pace box, this problem is pretty annoying. I was watching one of my recorded programmes, then fast-forwarded through the adverts. The box decided to take that opportunity to stop accepting the RC input, and by the time it started responding it had fast-forwarded to the end!

[almara]

I've now done my second reformat and no difference - remote is still as flakey. Annoying thing is I had this problem when I first got the box at the beginning of December but it had sorted itself out until the new EPG download since when its been as bad as ever. Roll on the 24th!

[gangus]

hi
i did the full format and it did appear better for a while but gradually (could be as more recording on hd) its getting worse and it nearly as bad as it was b4 (not causing box to crash though) and i have had the lose of sound a few times shame as b4 update box had been great
gangus