[Merged] Stoke on Trent - Getting worse - Page 2

anduin · 11-10-2006, 20:11

Service status page reckons that there was work done early this morning; and apparently early yesterday morning.

Admittedly i guess i am a blithering idiot for even bothering to read that page; but i guess i am a sucker for it.

Now whilst my speedtest crawls in another window i'll keep typing, i sense i have a minute or two to spare..... and i am not going to call anyone liars, and i am not going to say anything regarding the obvious nonesense on the service status pag.....

Wed, 11 Oct 2006 18:07:26 UTC

1st 512K took 19828 ms = 25.8 KB/sec, approx 213 Kbps, 0.21 Mbps
2nd 512K took 16453 ms = 31.1 KB/sec, approx 256 Kbps, 0.25 Mbps
3rd 512K took 12703 ms = 40.3 KB/sec, approx 332 Kbps, 0.32 Mbps
4th 512K took 18563 ms = 27.6 KB/sec, approx 227 Kbps, 0.22 Mbps

Overall Average Speed = approx 257 Kbps, 0.25 Mbps

Can anybody smell burning underwear? Time to call customer services and offer them my UPTO 34.99 per month price plan methinks.

trebor · 11-10-2006, 20:35

the poor service in the stoke area has been ongoing since before I posted this
http://www.cableforum.co.uk/board/sh...ad.php?t=52210
there has also been a thread regarding traffic shaping which i suspect is the cause of the problem.
I fixed the issue by cancelling my NTL account and getting pipex in.

anduin · 11-10-2006, 20:54

I just had an idea and it seems to be working ....

If i go to www.speedtest.net i seem to get a semi-reasonable speed, so i thought lets completely bypass ntl proxies...

opened my vpn connection to work and am using their proxies - woot i can browse without cringing on a cringe-per-click basis.

btw, i spoke to customer services and told them i wasnt happy to pay 34.99; half price for 3 months ''with the hope that it improves by then'' was their reply.

themelon · 11-10-2006, 21:20

Quote:

Originally Posted by trebor

I fixed the issue by cancelling my NTL account and getting pipex in.

And that solved the issue??!!??

Been with Pipex was even more abysmal for me!

grubbymitts · 11-10-2006, 21:39

Quote:

Originally Posted by themelon

And that solved the issue??!!??

Been with Pipex was even more abysmal for me!

With Pipex, The Hoff personally escorts your data packets.

and up here in Newcastle-under-Lyme:

trebor · 11-10-2006, 23:22

pipex does have its moments.......but

anduin · 19-10-2006, 21:47

Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Thu, 19 Oct 2006 19:46:24 UTC

1st 512K took 2563 ms = 199.8 KB/sec, approx 1646 Kbps, 1.61 Mbps
2nd 512K took 4203 ms = 121.8 KB/sec, approx 1004 Kbps, 0.98 Mbps
3rd 512K took 3000 ms = 170.7 KB/sec, approx 1407 Kbps, 1.37 Mbps
4th 512K took 5219 ms = 98.1 KB/sec, approx 808 Kbps, 0.79 Mbps

Overall Average Speed = approx 1216 Kbps, 1.19 Mbps

(the speed test above is actually better than has been for tha last hour )

19-10-2006, 22:49

I have downloaded IE7 tonight and got, wait for this .... 2.2MB/sec download speed from MS site - I've been upgraded to 20Mb broadband

I dread to think what this will do to my billing, it's not been right for over 6 months

So yes, network in general isn't brilliant, but where it's needed it does work.

Sorry, can't believe I have really typed a compliment about NTL, I'd best go and have a lie down.

anduin · 19-10-2006, 23:03

I think you do indeed need a lie down...

How do you think it will affect your billing ?
and
''where its needed it does work'' - i beg to differ, since i noticed my connection at 20mb this evening i have ran speed tests in one way, shape, or form constantly.

Best connection i got momentarily since 6:30 pm tonight is maybe 3mb ... that was a quick blast at newsgroups. Web speeds have gone from 2mb speeds ( high end ) all the way down to pulling teeth speeds.

You knows its bad when you sometimes even get better uploads then down .. as i have on several occasions tonight.

Tried about 10 different proxies tonight and none of them showed any improvement. - Someone at ntl is having a good old laugh at the hell they are putting me through ''here is a ferrari, go drive it round the m25 at rush hour"

19-10-2006, 23:15

Quote:

Originally Posted by anduin

I think you do indeed need a lie down...

How do you think it will affect your billing ?

EVERYTHING seems to affect my billing, even the weather

I do now have a contact there and he's trying his best

Quote:

''where its needed it does work'' - i beg to differ,

All I can say is for me, tonight at least, it really isn't that bad, admittedly I am using another proxy always do (don't all scream at me telling me I shouldn't). Yes, there is general network slowness in places, but just for one night, I am happy

I know I will regret it tomorrow, and my modem will probabaly not connect to the network .....

gadge · 20-10-2006, 19:18

they might have done what they were doing as for the last two nights we have had steady speeds.

anduin · 20-10-2006, 19:21

Mine was still bad until today when i had a revelation...

what if my router has a half-duplex 10mb wan port ....

so i called belkin, got routed to an indian call center, we spent 10 minutes of asking eachother to repeat ourselves... so i gave up on that ...

come home and removed the router from the setup and bam ...

themelon · 21-10-2006, 00:07

Mines been pretty good again lately

Damn site better than our works

murfitUK · 21-10-2006, 00:25

Got to say it is a bit better tonight. I'm getting a quarter of my expected speed instead of a tenth. Not brilliant but a step in the right direction!

Wonder if it will last?

marv69 · 22-10-2006, 12:21

im from stoke too and ive never had a speed issue with ntl

The only issue i used to get was with dns but not had this problem for along time.

I curently get 2.3 m/sec no matter what time i download