Downtime in ST16?

[spr33]

I've had downtime as of yesterday evening (around 8pm) of both Internet and TV (and so have my friends in the same street) in the ST3 area. It came back online about 20-30 minutes ago. Support said it was a 'technical problem' and wouldn't divulge further info (typical). I was just wondering if anyone knew what went on last night?

[Monserrat]

Just bringing this back up because my problem seemed to reinstated itself!

The cable modem gives the same LED sequence as before, primarily with SYNC flashing all the time (thus never logging on). After about half an hour of downtime, I may be lucky enough to get connectivity for 5 minutes and then it will go down again. It can be up to hours at a time.

I live in ST16, Corporation Street.

I'll give it until tonight and then I'll call technical services again.

Last time they fixed the problem (2 weeks ago), the culprit was one of the houses on Corporation Street, 14 house numbers down from my house.