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Customer services deny they supplied my stb!!
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Old 14-06-2005, 23:15   #16
cyclone
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Re: Customer services deny they supplied my stb!!

I think you've got the right idea Spike ,if I just report a bad picture would I normally get a tech to call? because it would be the first ever since the original install (by ComTel).The only personell I ever see from NTL are attending to the numerous distribution boxes round my area.
AND I've just lost channel 5 again!(still,no real loss...)
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Old 15-06-2005, 09:41   #17
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Re: Customer services deny they supplied my stb!!

Ask them to refund the payment you've made for the last six years if they say it's not theirs.
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Old 15-06-2005, 17:57   #18
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Re: Customer services deny they supplied my stb!!

Quote:
Originally Posted by cyclone
I think you've got the right idea Spike ,if I just report a bad picture would I normally get a tech to call? because it would be the first ever since the original install (by ComTel).The only personell I ever see from NTL are attending to the numerous distribution boxes round my area.
AND I've just lost channel 5 again!(still,no real loss...)
Yes,a tech would call.
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