Pro or Anti NTL? The Truth - Page 2

26-09-2003, 09:38

I used to be anti NTL, then I realised I had little reason to be.
Then I went a tad pro NTL and once again realised I may be mistaken.
Right now I am happy wiht my service, TV aint perfect but it'll do. Telephone service is perfect never had a single problem in approx 4-5 years. BB is 99% perfect.

Oh yeah and my fiance is about to start work at NTL Teesside.

**off topic**
Could any NTL employees PM me and tell me exactly what NTL are like to work for?

rippedoff · 26-09-2003, 15:09

Stupid bloody poll if you ask me! I am neither for nor against ntl:
I pay them for a service - I expect to get what I pay for - If I don't... I'll complain... If I do, I am happy.
Difficult concept eh?

rippedoff · 26-09-2003, 15:11

Quote:

Originally posted by dialanothernumb
I think someone feels a bit understood here. Poor wee you. You need a cuddle or a stiff gin. When one of those horrible pro NTL mobsters come along, let me and the others know and we'll beat 'em off with a well reasoned and rational poke in the eye.

Poor poor fella

Just have a look at the BB in London threads...... lots of pro ntl mob there!

**Chris** · 26-09-2003, 15:25

Quote:

Originally posted by timewarrior2001

Oh yeah and my fiance is about to start work at NTL Teesside.

**off topic**
Could any NTL employees PM me and tell me exactly what NTL are like to work for?

Oh, boy, you did it now ... that's your name in the little black book and no mistake. I hope you voted 'pro-ntl' because as far as some folk are concerned, that's what you'll be for the rest of your life now ...

I voted 'somewhere else'. NTL is a company, not a political party or some horrible ideological pressure group so I'd find it hard to be either pro- or anti-. I get DTV, phone and 600k BB from them. The phone always works, the BB works about 98% of the time and the TV breaks down very rarely indeed, although the so-called interactive is worse than useless. When it works, I'm happy to say so; when it doesn't I say so. But I don't let one set-back colour my entire perception.

I have to add that I have learned more about computers than I ever thought I would thanks to NTL's reputation. That reputation led to nthw.com and now .co.uk and I know just about all I know about how the internet works by taking part in these forums.

So, cheers, NTL ... may you muck it up forevermore...

Alan Waddington · 26-09-2003, 16:52

I voted Pro.

My phone service has been faultless, TV nearly so (I did get an errored STB, but it recovered after reboot) & broadband has been mostly good, apart from issues with the news servers. Having said that the mail servers appear to be the new cinderella service & appear to need some cash spent on them. Still, on balance there's more good than bad.

Alan

Undisputedtruth · 26-09-2003, 19:50

Quote:

Originally posted by rippedoff
Just have a look at the BB in London threads...... lots of pro ntl mob there!

I would have to agree here. There were many of them, who had no interest in London broadband whatsoever. Many of them had already admitted they did not live in London.

So why were they there? To cause as much disruptions as possible. As soon as us Londoners fought back - the mods closed the threads making us look bad, even though we were victims. One of them even racially abused RO.

**Chris** · 26-09-2003, 20:39

Quote:

Originally posted by Undisputedtruth
I would have to agree here. There were many of them, who had no interest in London broadband whatsoever. Many of them had already admitted they did not live in London.

So why were they there? To cause as much disruptions as possible. As soon as us Londoners fought back - the mods closed the threads making us look bad, even though we were victims. One of them even racially abused RO.

Problems I have with the above post:

'admitted'
'disruptions' (aside from the fact that it should be 'disruption')
'fought back'
'victims'
'racially abused'

Are we talking about a civil war or are we talking about a hit-and-miss supplier of communications services? You badly need to get some sense of proportion.

Macready · 27-09-2003, 02:08

I came to NTL as a customer and was NTL Pro for a while, but now even though I remain a customer I consider myself Anti NTL.

In short I absolutely despise having to ring up NTL for anything, that phone queue system that drives you mad repeating every 15 seconds that your call is important to us isnt bad enough. Its the fact that out of about the 60+ calls ive made to NTL in my time as a customer, only about 10 of them have been actually helpful / led to a resolution.

Thats largely where NTL fails for me.

That and the fact that its expensive for its Telephone and Television services.

dialanothernumb · 27-09-2003, 10:48

Quote:

Originally posted by rippedoff
Stupid bloody poll if you ask me! I am neither for nor against ntl:
I pay them for a service - I expect to get what I pay for - If I don't... I'll complain... If I do, I am happy.
Difficult concept eh?

In that case you got the point of the poll.. That is pretty much most people's view, judging by the number who are neither pro or anti.

It rather makes the phrases pro- and anti-ntl petty and irrelevant. I'm glad you agree, even after the considerable tribulations you went through with NTL.

Dial

Undisputedtruth · 27-09-2003, 17:40

Quote:

Originally posted by dialanothernumb
In that case you got the point of the poll.. That is pretty much most people's view, judging by the number who are neither pro or anti.

It rather makes the phrases pro- and anti-ntl petty and irrelevant. I'm glad you agree, even after the considerable tribulations you went through with NTL.

Dial

I have not voted. I'm not quite sure how you would interpret that as.

Macready · 27-09-2003, 18:39

Basically I sum up the NTL call waiting system as this, and this is honestly from my experiences, im in the south wales area,

Got a problem ? Wait minimum 30 minutes, only about 3 times has the phone been answered within that.

Ringing up to pay ? Wait ? your answered within 30 seconds.

Thats from my personal experience with NTL

**Chris** · 27-09-2003, 18:44

Quote:

Originally posted by Macready
Basically I sum up the NTL call waiting system as this, and this is honestly from my experiences, im in the south wales area,

Got a problem ? Wait minimum 30 minutes, only about 3 times has the phone been answered within that.

Ringing up to pay ? Wait ? your answered within 30 seconds.

Thats from my personal experience with NTL

This has been my experience, although my impression is it has improved in the last year or so. When I first got ntl you could get comfortable with a book and sit the phone on loudspeaker next to you for over an hour waiting for someone to answer. These days it's a lot better ... still too long IMO, but better.

27-09-2003, 18:57

Nah, I'm not voting on this silly topic.

Pro NTL: tend to be starry eyed persons who appear to be obsessed with what they imagine to be defending NTL no matter what. Whereas the company is quite able to defend itself as it has its own paid staff to do this, but of course, these persons are so inept they can't dip into sites like this to even explain NTL non activity let alone inform their customers on developments.

Anti NTL: usually applied by Pro NTL morons and applies to anyone who has a complaint, these tend to be ordinary customers or ex-customers who have genuine grievances and who are labelled thus being anti NTL!

We are customers using telephony services only now since cancelling digital tv services: Feeview now supplies our digital tv requirements and BBCi supplies us with a satisfactory basic interactive tv service without a monthly subscription, which NTL was too incompetent to provide for a monthly subscription.

**Chris** · 27-09-2003, 19:05

Quote:

Originally posted by Gogogo
Nah, I'm not voting on this silly topic.

Pro NTL: tend to be starry eyed persons who appear to be obsessed with what they imagine to be defending NTL no matter what. Whereas the company is quite able to defend itself as it has its own paid staff to do this, but of course, these persons are so inept they can't dip into sites like this to even explain NTL non activity let alone inform their customers on developments.

Anti NTL: usually applied by Pro NTL morons and applies to anyone who has a complaint, these tend to be ordinary customers or ex-customers who have genuine grievances and who are labelled thus being anti NTL!

We are customers using telephony services only now since cancelling digital tv services: Feeview now supplies our digital tv requirements and BBCi supplies us with a satisfactory basic interactive tv service without a monthly subscription, which NTL was too incompetent to provide for a monthly subscription.

So you're anti-NTL then?

Shaun · 27-09-2003, 19:11

Is this silly thread still going??