Internet disconects when switching user XP Home - Page 2

ian@huth · 03-06-2005, 22:19

Quote:

Originally Posted by McGraw

Not to seem to be argumentative, but why does the router need the account details then?

Sorry, forgot it was ADSL

McGraw · 03-06-2005, 22:23

No need for the apology, I forgot to say it was a modem as well.

Paul K · 03-06-2005, 22:24

Quote:

Originally Posted by McGraw

The router is a combined modem/router. Belkin WirelessG 125.

Same system as I have it at work.

As long as the PCs can access the router and the modem is functioning all is well (at work).

I'm baffled.

Thanks for the help so far, genuinely appreciated.

So the problem here is that the other user accounts cannot access the wireless router? Can you ping from the user account that cannot browse? Is the other user acount set to use the same network connection information as your fathers account?

McGraw · 03-06-2005, 22:29

TBH at this moment I couldn't tell you. He's out playing snooker and I'm sat at mine drinking ale!

I will ask him to ping tomorrow.

Cheers.

McGraw · 04-06-2005, 14:29

Right, just got off the phone to him.

My Mum's account gets a connection to the router. However, IE won't let her into the router or onto the net.

It mentions a problem with the access control list.

Any ideas?

Cheers.

Paul K · 04-06-2005, 14:31

Can it not ping past the router then? Are we looking at XP home or Pro here and can you get us the complete error message?

McGraw · 04-06-2005, 14:46

Will come back with full details. They've gone out now.

Paul K · 04-06-2005, 14:53

When they come back can you find out the following
XP home or Pro.
What sort of account is it that is not connecting? (user, admin etc)
What settings are in use on the connections tab of Internet Explorer's Internet Properties.
Can the account without internet access ping past the router?
What does that account get when you run a cmd box and type ipconfig /all
If an error message occurs at all what is it? (might be viewable in event viewer.)
If it's a restricted acount has anyone tried running IE as the admin? (Right click the desktop icon and choose "run as" and select the admin account or input the admin account user name and password)

McGraw · 04-06-2005, 15:07

Here's what I know anyway.

XP Home.
Admin.

Paul K · 04-06-2005, 16:49

So the computer is set to have 2 admin accounts?
Have you tried creating a new user to rule out profile problems?

McGraw · 04-06-2005, 18:41

Wil try that.