new monitor

[Graham M]

Originally Posted by Lord Nikon

I cannot say this enough, I wouldn't buy something from scan if you paid me to.

I had the misfortune of building a machine with parts from there once, this is what went wrong

Motherboard - wrong one in box.They decided to try to charge me for a new one, until I pointed out the receipt was for the correct one.

Monitor - TFT panel - more dead pixels than live ones - they again accused me of damaging it.

Floppy Drive - didn't work

DVD Writer - wouldn't even light up

Hard Drive - blew a chip as soon as it was connected to power - they took over 6 months to replace this one.

Processor - faulty

Ram - faulty, 3 times, and they wouldn't switch it to a different brand after the third time, or give me a refund.

Essentially, I have never been so disgusted with the quality of parts, or after sales service of a company, I will NEVER shop there again, Even NTL are better than Scam.

I switched to shopping at spoton, and have spent about £8000 on computer bits from there. They have only supplied me with 2 dodgy items, 1 was a DVD drive, which they changed on the spot, no problems, the other was a CPU fan which had a noisey bearing, again, swapped on the spot, no problems.

My recommendation - Spoton Computers

Sounds like you've had an unusual bit of misfortune here, EVERY dealing I and anyone I know has had with Scan has been perfect, if there are any problems then they will RMA without question. Ive sent some memory back before which worked perfectly in every other PC but mine, they sent a new one which wored perfectly without any questions.

[MikeyB]

I've never had any problem with Ebuyer, Scan or Aria.

And I've had to send stuff back to Ebuyer & Scan, and was refunded proptly & without any hassles from them both.

I just go for whoever is cheapest at the time I'm looking.

[daz300]

i have used ebuyer befor all way been good . i do not know what to look in a tft help .