can't connect to a variety of sites...

[Jon T]

I'm in Mansfield and can't get webpages, DNS is timing out and download speeds(via ftp) are rubbish.

I think proxies can be ruled out because DNS requests and FTP dowloads shouldn't touch them, i'v also tried a non ntl proxy with no effect on the speed at all.

Jon

[lardboy]

Somethings not right somewhere heres a few trace routes from NG17 -

Tracing route to www.ntlhome.com [62.253.165.47]
over a maximum of 30 hops:
1 8 ms 8 ms 8 ms
2 8 ms 7 ms 7 ms nott-t2cam1-b-v118.inet.ntl.com [80.4.47.253]
3 8 ms 8 ms 8 ms nott-t2core-b-ge-wan74.inet.ntl.com [80.1.79.201]
4 12 ms 9 ms 10 ms nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
5 13 ms 11 ms 71 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]
6 13 ms 13 ms 16 ms win-bb-b-so-500-0.inet.ntl.com [62.253.185.202]
7 14 ms 14 ms 13 ms win-dc-b-v902.inet.ntl.com [62.253.187.226]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.



Tracing route to www.euro.yahoo.akadns.net
over a maximum of 30 hops:
1 9 ms 13 ms 8 ms
2 8 ms 8 ms 7 ms nott-t2cam1-b-v118.inet.ntl.com [80.4.47.253]
3 9 ms 7 ms 8 ms nott-t2core-b-ge-wan71.inet.ntl.com [80.1.79.185]
4 9 ms 10 ms 15 ms nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
5 21 ms 13 ms 12 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]
6 231 ms 239 ms * tele-ic-2-so-010-0.inet.ntl.com [62.253.185.86]
7 13 ms 13 ms 11 ms bas2.73.the.yahoo.com [195.66.224.129]
8 11 ms 12 ms 11 ms bas1.101.the.yahoo.com [217.12.0.233]
9 12 ms 12 ms 17 ms bas1.4.ukl.yahoo.com [217.12.0.141]
10 12 ms 13 ms 13 ms www2.vip.ukl.yahoo.com [217.12.3.11]
Trace complete.


Tracing route to www.microsoft.com.nsatc.net [207.46.156.220]
over a maximum of 30 hops:
1 7 ms 8 ms 7 ms
2 7 ms 8 ms 8 ms nott-t2cam1-b-v118.inet.ntl.com [80.4.47.253]
3 8 ms 14 ms 7 ms nott-t2core-b-ge-wan74.inet.ntl.com [80.1.79.201]
4 9 ms 10 ms 9 ms nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
5 12 ms 11 ms 12 ms sl-gw11-lon-8-0.sprintlink.net [213.206.159.245]
6 13 ms 14 ms 11 ms sl-bb20-lon-11-0.sprintlink.net [213.206.128.56]
7 14 ms 13 ms 13 ms sl-bb22-lon-14-0.sprintlink.net [213.206.128.53]
8 80 ms 81 ms 82 ms sl-bb20-nyc-2-0.sprintlink.net [144.232.9.163]
9 80 ms 83 ms 82 ms sl-bb22-nyc-8-0.sprintlink.net [144.232.7.106]
10 105 ms 105 ms 101 ms sl-bb21-chi-9-0.sprintlink.net [144.232.9.149]
11 102 ms 101 ms 101 ms sl-bb25-chi-13-0.sprintlink.net [144.232.26.90]
12 147 ms 147 ms 148 ms sl-bb21-sea-1-0.sprintlink.net [144.232.20.156]
13 153 ms 145 ms 146 ms sl-bb20-sea-15-0.sprintlink.net [144.232.6.89]
14 167 ms 165 ms 171 ms sl-microsoft-23-0.sprintlink.net [144.224.113.146]
15 322 ms 203 ms 214 ms 207.46.42.129
16 167 ms 165 ms 166 ms pos3-0.iuskixcpxc1201.ntwk.msn.net [207.46.36.150]
17 165 ms 165 ms 165 ms pos1-0.iuscixtukc1201.ntwk.msn.net [207.46.155.33]
18 * * * Request timed out.

[Mauldor]

Well mine was fine until about 8pm at a rough guess, I had just uploaded some files to NTL Web space and was trying them out (pictures) for Links to another web site when it was failing. Now normally if its the proxy, a swift proxy change normlally soon get rid of that. Having tried a load of proxies, it made no difference whatsoever. Next test then, Skype and MSN, I said previous post it was fine but its random now, brekaing up convo, loosing call and so forth.

Gaming was out of the question, I managed to get on a server then 5 mins later lagged and was disconnected. Now we have had 6 times before in Scunthorpe where there was a problem, quite similar to this one - I am wondering if this is a local problem (like before) or a nation wide one maybe??

Can anyone tell me how much it costs to phone support as I was told it was 75p a min? Is that right?? if it is, then no way Am I calling them..

[jtwn]

I guess its something in nottingham fubar'ed, as i think the people here all go through there.

[lardboy]

I've tried robin walkers speed test and when it actually loads it shows me at 1Mb when I should be 2Mb, interesting.

I'm in the general area Grimsby/Scunny & getting major packet loss & timing out on the upload

- sometimes it works ok & the next minute it locks up, it only started this evening for me too....

[Mauldor]

I got it - NTL Worker on Night shift, bored and says "I Wonder what this switch does" - that would explain it all TBH..

[allieyoung666]

we have been fine all allday no probs!!!

[Omar]

im in grimsby / new waltham... got terrible packetloss and lag in games and i have trouble connecting to a few sites also.

Seems like a prob with the ntl: network heh.

[goblin]

Phew! Thought it was just me that was having problems I tried calling "Tech Support", which was a waste of time ~ they don't work Sundays it would seem, or after 8 for that matter. Whose bright idea was that?

Anyway, add Lincolnshire\Nottinghamshire to the list will you.

[daz300]

there is no need for tech support on the weekends or after 8pm as the internet never stops working in them times .

[lardboy]

Setting my proxy to an NTL one in Southampton cleared up my browsing problems so now I'm just going to turn everything off and hope it clears up by tomorrow night.

[goblin]

Originally Posted by daz300

there is no need for tech support on the weekends or after 8pm as the internet never stops working in them times .

Yeah, I noticed that too

[Carth]

Just done half a dozen speed tests

D/L speed (when it doesn't time out lol) is about half it should be ... not that it's a problem 'cos that's still double the speed I origionaly paid for on 512

the real worry is the massive ping times and packet losses ... sometimes up to 38% packet loss .. can't play online with those figures


hehe @ mauldor

[jtwn]

As said browsing works fine with the sotn-cache-3.server.ntli.net:8080 proxy. As far away from nottingham as possible =)