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Old 15-03-2005, 13:51   #16
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Re: Moaning

People who come in to your office, see you're on the phone and just start talking away as if they've no idea what a telephone is
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Old 15-03-2005, 13:56   #17
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Re: Moaning

Quote:
Originally Posted by TheBlueRaja
The regulars - well - we love a good moan.

About NTL, BT, Heavy Downloaders, Muslims, Asylum seekers, the weather, 4x4s and each other amongst other things...

Quote:
Originally Posted by Russ D
People who come in to your office, see you're on the phone and just start talking away as if they've no idea what a telephone is

And off topic posters..
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Old 15-03-2005, 14:02   #18
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Re: Moaning

Actually that ahould be "wrong topic posters" - I was so angry it went in the incorrect area. Now rectified
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Old 15-03-2005, 14:09   #19
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Re: Moaning

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Originally Posted by Russ D
Actually that ahould be "wrong topic posters" - I was so angry it went in the incorrect area. Now rectified
I bet it was that rubbish ntl that caused you to do that
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Old 15-03-2005, 14:37   #20
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Re: Moaning

I think ntl are generally very good ( the installers and engineers ) its the brick wall called customer services with examples like you have dialed the wrong number they then give you the same number you already dialed you explain this and they say just try again you then have to go through the automated system to go back to the same department and told the same thing again
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Old 15-03-2005, 15:53   #21
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Re: Moaning

Quote:
Originally Posted by markymoan
I think ntl are generally very good ( the installers and engineers ) its the brick wall called customer services with examples like you have dialed the wrong number they then give you the same number you already dialed you explain this and they say just try again you then have to go through the automated system to go back to the same department and told the same thing again
Got to agree with you all the NTL staff i have met have been OK but they get let down by the few .
I spoke to one called Daniel yesterday to upgrade my BB all he could do was BS me even myt can i speak to a TL did not work.
When other staff saw my posting it was sorted, what NTL need to do is get rid of the BS merchants like Daniel.
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