So what NTL are basically saying is now there is no such thing as a jeopardy move, you HAVE to take freedom? Christ, its monopolised! And I work for them
Would be nice to be told these things once in a while.
PS, a note to the chaps who cancel the direct debit, I am a manager in Luton Credit Control, and day in day out I see accounts where people have tried in vain to cancel or move services, cancelled their direct debit and it causes all manner of problems, coz the outstanding balance builds up, and then the calls just get passed back to Credit Contol, as retentions/housemoves dont want to know when the customer "owes money"
Hope this helps
Chris
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