[Merged] Pace box displays 88:88, smart card burned - Page 2

KevAmiga · 27-09-2004, 09:54

Just called faults, engineer calling tomorrow morning with a new box. They were going to call today, but im in work :-(

Thats what i call quick service. Well done NTL!

Apparently, the discoleration of my smart card is normal? Anyone else's look kinda brown n burned??

KevAmiga · 27-09-2004, 11:18

Now this is odd... I rebooted the box again and hey presto! Digital TV!...

For 20 mins Tops. then it crashed, now im back to 88:88 again..

**Chris** · 27-09-2004, 12:15

Quote:

Originally Posted by poolking

That is a normal occurence.

What, after 20 minutes of operation? I'd say that confirms the theory that he's been given a duff second-hand box.

hairy_mick · 27-09-2004, 12:43

when the engineer arrives get him to check levels as well the levels have too be in speck for box to work properly

KevAmiga · 27-09-2004, 12:47

Levels seem OK (have checked with the internal diags of the modem) and ran a diags test here in work.

KevAmiga · 27-09-2004, 13:15

Just to clarify : Has anyone else got a kinda brown "scorch" around the smart chip on their viewing card? Mine is...

Kev

ps. According to CS, this is normal?

**Chris** · 27-09-2004, 13:22

Yes, but mine is getting on for four years of age. Yours got like that (allegedly) in 20 minutes, although TBH I think you have been given an old box, if it was hot enough to burn plastic in 20 minutes you'd be able to smell it.

KevAmiga · 27-09-2004, 13:26

No smell. Can the smart card be a 2nd hand one also?

KevAmiga · 27-09-2004, 13:27

"Yours got like that (allegedly) in 20 minutes"

Trust me. Thats all it worked for.

I aint gonna lie about that :-)

**Chris** · 27-09-2004, 13:30

Quote:

Originally Posted by KevAmiga

"Yours got like that (allegedly) in 20 minutes"

Trust me. Thats all it worked for.

I aint gonna lie about that :-)

Not alleged by you, alleged, indirectly, by NTL, who presumably don't claim to give old boxes to new subs. If it's a 'new' box, then the card got burned in just 20 minutes. Allegedly. But what I think is, it is not a new box, and it has been running for somewhat longer before dying off and being given to you in error.

EDIT

This is all a little too closely related to your existing thread - merging it now.

KevAmiga · 27-09-2004, 13:30

Aha i see :-)

Well at least my remote was new heh heh

BBKing · 28-09-2004, 11:00

Quote:

I wonder if they will replace it with a Samsung. Are they better than the Pace's?

Not in your area, unfortunately. 4001 or a 4010 are your basic options.

KevAmiga · 28-09-2004, 11:02

Oh well :-(

Better get to know the engineer then haha

poolking · 28-09-2004, 11:32

Quote:

Originally Posted by Chris T

What, after 20 minutes of operation? I'd say that confirms the theory that he's been given a duff second-hand box.

I meant the burning of the smart card, not the 20 minutes it took. Which obviously indicates it is a second hand box.

KevAmiga · 28-09-2004, 11:51

Ill let you guys know if the engineer fixes it today. If not, im cancelling the direct debit untill they do :-)