[Merged] E-Mail dead again

[chopsmcp]

Originally Posted by goof

Yup, same for me in Glasgow.

It's weird, last Xmas my Ntl mail was REALLY bad for about 4 months (only worked via webmail for that whole period and was iffy at that), then it's been mostly fine and all of a sudden in the last few weeks it's been very on-and-off again.

Coinciding with a huge upsurge in spam hitting ntl's servers. Plus, it's the summer hols. Untended spammed inboxes fill up, bounces soak up bandwidth, etc etc.

At a guess, I'd say all the endless "service poor due to maintenance" messages on the status page can be ignored as, well, lies. They don't have the capacity to deal with the spam they're attracting, and they don't have a strategy for dealing with the fact.

Or if they do, I'd like to know what it is.

[zovat]

Down here as well, can't get onto webmail, cant download pop or IMAP mail.

This is getting really frustrating

[andygrif]

Originally Posted by chopsmcp

Coinciding with a huge upsurge in spam hitting ntl's servers. Plus, it's the summer hols. Untended spammed inboxes fill up, bounces soak up bandwidth, etc etc.

At a guess, I'd say all the endless "service poor due to maintenance" messages on the status page can be ignored as, well, lies. They don't have the capacity to deal with the spam they're attracting, and they don't have a strategy for dealing with the fact.

Or if they do, I'd like to know what it is.

Is sending and receiving not handled by different servers? It's a bit of a mare that they can't handle the spam, not their fault that it's incoming of course, but they really should have a strategy by now.

[Hom3r]

webmail is so ssssssslllllllloooooooooowwwwww:o its taken me 30 mins to delete 100 emails


a inbox of 266 in two days (well at leasts its no 1488 )

I've emailed two ntl directors and one chief executive of ntl today over these e-mail issues. I've stated that I do not find ntl's email service at all reliable and as such, advised friends to send mail to me via an alternative address. I'd consider myself lucky if I got a response but I just thought I'd do my best in bringing this ongoing issue thats been going on over twelve months now to the attention of those at the top.

[Neil]

Originally Posted by Mick

I've emailed two ntl directors and one chief executive of ntl today over these e-mail issues. I've stated that I do not find ntl's email service at all reliable and as such, advised friends to send mail to me via an alternative address. I'd consider myself lucky if I got a response but I just thought I'd do my best in bringing this ongoing issue thats been going on over twelve months now to the attention of those at the top.

I hope you have better luck then Ben & I had even after sitting with the MD of ntl (Aizad) & spelling it out to him how pathetic his company's email 'service' was.....

Let me just think when that was.......oh yes-June 2003.

Useless muppet-I bet you bothered to make sure that you all got paid you bonuses didn't you Mr Hussain?

I'm wondering whether this has actually been caused by the outbreak of mydoom.o that caused Google to have problems today.

Given the amount of virused mails that have been flying around it's possible it wasn't (for once!) ntl's fault.

[Neil]

Originally Posted by Graham

I'm wondering whether this has actually been caused by the outbreak of mydoom.o that caused Google to have problems today.

Given the amount of virused mails that have been flying around it's possible it wasn't (for once!) ntl's fault.

The same as it wasn't for all the other viruses (virii?) that have done the rounds this year? ntl seem unable to learn any lessons (prob too busy spending the cash on the directors bonuses rather than the oft promised mail server improvements)

My ISP hasn't been affected by any of them, in fact I haven't had an enail problem since I ditched ntl in November last year (unlike all you lucky people!)

Why oh why, do you put up for what is nothing short of an absolute rip off?

[Edit]-Just to point out that my post was not aimed at Graham.

I do not consider myself unlucky Neil, I am able to use other means to communicate via email - its just a shame I and alot of other customers cannot rely on their ISP to provide a decent working email service.

[Neil]

Originally Posted by Mick

I do not consider myself unlucky Neil, I am able to use other means to communicate via email - its just a shame I and alot of other customers cannot rely on their ISP to provide a decent working email service.

I couldn't agree more Mick.

[Tezcatlipoca]

Originally Posted by Neil

The same as it wasn't for all the other viruses (virii?)

It's "viruses"

http://www.cableforum.co.uk/board/sh...3&postcount=13

[Toreador]

Well I finally managed to connect for half an hour or so first thing this morning - first time since Friday. Deleted most of the Spam, then lost the connection, and have been unable to log on to email (either via Agent or Webmail) since then.
And still no mention of problems on the server status page. (apart from the thing about sending email, which ironically worked fine when I briefly did manage to connect)

[chopsmcp]

In case anyone hadn't realised, one of the less obvious symptoms of the current mailserver shambles is that mail is being lost. Stuff I sent myself from another account two and three days ago has yet to show up, along with mail I know was sent me by other people. Subsequent mail has arrived.

Of course, there's no acknowledgement of this on the service status page. But if it's important, don't rely on ntlworld. Get it copied to another address.

[Chimaera]

Thanks for that - I thought I was going mad!
I sent some stuff from my work email to home - that was last Friday - and it has yet to show up!

[IanUK]

I found the best thing was to get a free Yahoo account - 100mb of space, great spam filtering and best of all - reliable !

You can use POP & SMTP as well if you sign up at the UK service.

Plus when (if!) you leave NTL, you don't have to change email address

Cheers

Ian