Quote:
Originally Posted by gary_580
We the Eng turned up. 8:15  and he had already done one job!!
He did say the 4000 stb is poor and would be better with a SACM. Then proceeded to remove the only attenuator left in the line. Everytime they visit they reduce the size of the attenuator, now they are all gone. Hew then got all techy and rambled on about the digital and analogue signals needing to be split far enough appart that they dont ovwerlay each other, apparently mine were to far appart. This is all due to the fact that i live about 10 metres from the green cabinet. (i knew it would be my fault  )
One wonders what they will remove the next time if they have to visit not that all the attenators are gone.
Well he's gone now and we're giving it a go to see what happens. Next time it locks up, i cant change channel or i lose channels i think we will have the worlds fiirst NTL frisby
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Its quite true about the 4000 the most reliable is the new samsung ( allthough i have not had one yet but got to agree with Bill C

otherwise he sends the techs round

)
Then in the following order 2000

1000

4000

the current 2000 which has run here with a few minor problems for months, just needs a reboot now and again.
If it is a level problem he should report it to the network guys.
They usually fettle to amps or replace modules to keep the power of the datastreams at a constant level that allows your stb to lock to the stream.
The STB has a ability to cope with level variance but some are better than others.
I had the same happpen here over many years till i got a 2000 STB now all we see is NTL techs passing not staying .
If you press up then dwn then blue on the remote a menu is displayed that shows your levels.
Its worth checking them if you have problems