[MERGED] Big Brother on Broadband Plus - Page 2

quadplay · 18-06-2004, 12:46

Yes, it should...

Try clearing temp files, history and cookies from Internet Options in the Tools menu of Internet Explorer, then reboot and log back into BB+ - if you haven't already, of course!

djcammy · 19-06-2004, 09:16

Quote:

Originally Posted by jimbo

Try clearing temp files, history and cookies from Internet Options in the Tools menu of Internet Explorer, then reboot and log back into BB+

I tried that and most of BB+ is working... with the exception of BigBro, which doesn't recognise me as a subscriber (on the laptop) and goes to the "redirecting" screen, suggesting that I subscribe.

Everything is still working on the desktop ok though

preacher · 19-06-2004, 10:20

I do believe there is a system fault that is making it unavailable for some users. To check you may want to call Ntl Tech Support (0845 650 0121) but I am 99% sure this is the case

scrotnig · 19-06-2004, 11:29

I am still getting the same problem, I think I'll formally report it on Monday when I'm next in.

The rest of Broadband Plus is working just fine.

jpa · 20-06-2004, 15:14

I have just tried the Big Brother link on the front page of NTLWorld and the video is frame,gap,frame,gap etc. the audio is ok. I have a 600 connection but the videos on the vidzone are very jerky,I presume this is to only having 600 not a 1mb connection.Then again if NTL actually bothered to up the speed as they promised

then it might be ok.

jpa · 22-06-2004, 20:51

I have been trying to watch Big Brother on Broadband Plus with my 600 connection. The sound is perfect but the picture is changing a frame every few seconds. If I try the narrowband stream ,then I can see the picture ,but the sound gets alot worse,like going from FM to MW radio.I presume this is all down to the bandwith and if I had a 1mb connection the stream would be alot better. NTL do not say on the page that the video stream will depend on what speed Broadband you have,or is this too much to ask.
Does anyone else have any ideas?

scrotnig · 22-06-2004, 20:54

Quote:

Originally Posted by jpa

I have been trying to watch Big Brother on Broadband Plus with my 600 connection. The sound is perfect but the picture is changing a frame every few seconds. If I try the narrowband stream ,then I can see the picture ,but the sound gets alot worse,like going from FM to MW radio.I presume this is all down to the bandwith and if I had a 1mb connection the stream would be alot better. NTL do not say on the page that the video stream will depend on what speed Broadband you have,or is this too much to ask.
Does anyone else have any ideas?

I cannot even get it to work, it gives me a no permission error. I've given up with it.

jpa · 22-06-2004, 21:02

Its odd that you cannot get BB on Broadband Plus,must be down to the NTL network area. I mistakenly thought that Manchester was one of NTL's favoured spots,obviously not. By the way it has got so bad ,that I have turned off. I will watch it later on E4.

Chris W · 22-06-2004, 21:06

you might want to check the thread here:

http://www.cableforum.co.uk/board/sh...ad.php?t=13611

jpa · 22-06-2004, 21:24

I have looked at the other thread and it seems that alot of people seem to have problems with Zone Alarm, this is one of the reasons why I changed to Sygate Personal Firewall. Ever since I have changed, I have had no problems. I wonder if this is the reason why I can now see video ok on Real Player?

Chris W · 22-06-2004, 21:45

Quote:

Originally Posted by jpa

I have looked at the other thread and it seems that alot of people seem to have problems with Zone Alarm, this is one of the reasons why I changed to Sygate Personal Firewall. Ever since I have changed, I have had no problems. I wonder if this is the reason why I can now see video ok on Real Player?

It may well be... i don't understand why ntl recommend Zone Alarm instead or Sygate...?

I have used both and sygate IMO was much more user friendly and unlike Zone Alarm caused me no problems.

MB

scrotnig · 22-06-2004, 21:47

I have switched off Zone Alarm, but still nothing. There is something amiss somewhere, but I don't know what. The rest of Bplus is working fine and dandy.

Chris W · 22-06-2004, 21:52

Quote:

Originally Posted by Mark B

I have switched off Zone Alarm, but still nothing. There is something amiss somewhere, but I don't know what. The rest of Bplus is working fine and dandy.

You are having a different problem to jpa's... the issue you mentioned is known by ntl and being investigated by FMT (supposedly

,)

MB

scrotnig · 22-06-2004, 21:54

Quote:

Originally Posted by monkeybreath

You are having a different problem to jpa's... the issue you mentioned is known by ntl and being investigated by FMT (supposedly

)

MB

Ah yes...sorry, I was just trying to deliberately inject confusion and general offtopicness to a perfectly sensible thread.

Chris W · 22-06-2004, 21:55

Quote:

Originally Posted by Mark B

Ah yes...sorry, I was just trying to deliberately inject confusion and general offtopicness to a perfectly sensible thread.

good effort