grrrrrrr help me with messenger :( - Page 2

Paul K · 11-05-2004, 21:51

Quote:

Originally Posted by bb31

and systme restore wont work - no clue what shes downloaded since i last been on here, but she says it just stopped working surprise surprise !!!

Try turning it off, reboot and turn it on, won't have any restore points but it should then work.
No history? Thats a pain, have you checked task manager for any unusual tasks running?
Aren't those sites reliant on the passport system? Could try removing the .net passport association from the user account and re-boot before re-applying it.
Yep its grasp at straws time

Marge · 11-05-2004, 21:56

Well, I've suggested that she unplugs all the router etc and try connecting directly with the Pipex modem and see how she goes on

Paul K · 11-05-2004, 21:58

Aha a router, did ask about the connection lol if she takes the router out of the loop she needs to enable the firewall on XP first just in case

Paul K · 11-05-2004, 22:01

One thing though, if it was the router her laptop wouldn't work when connected to it. Might be a setting in the network cpnfiguration on the desktop.

bb31 · 11-05-2004, 22:02

Quote:

Originally Posted by Paul

Try turning it off, reboot and turn it on, won't have any restore points but it should then work.
No history? Thats a pain, have you checked task manager for any unusual tasks running?
Aren't those sites reliant on the passport system? Could try removing the .net passport association from the user account and re-boot before re-applying it.
Yep its grasp at straws time

ok gonna try system restore again, then defrag, not sure about this net.passport thing tho, conneting to net via
d-link dwl g650+ in laptop and d-link g604t dsl wireles router unpugged it and

now gonna go and disconnect it all and plug in original modem into desktop see if that works

Nikko · 11-05-2004, 22:02

Is it one MSN/passport account or more than one affected? ie can another user gain access?

Sometimes the server particular to one specific log-in fails but another will go on clean - try another user name

bb31 · 11-05-2004, 22:04

Quote:

Originally Posted by Nikko

Is it one MSN/passport account or more than one affected? ie can another user gain access?

Sometimes the server particular to one specific log-in fails but another will go on clean - try another user name

more than one affected

Paul K · 11-05-2004, 22:04

Quote:

Originally Posted by bb31

ok gonna try system restore again, then defrag, not sure about this net.passport thing tho, conneting to net via
d-link dwl g650+ in laptop and d-link g604t dsl wireles router unpugged it and

now gonna go and disconnect it all and plug in original modem into desktop see if that works

You can remove the passport association through the user accounts applet in the control panel, it may well be a damaged profile, you could try creating a test profile

Paul K · 11-05-2004, 22:07

Quote:

Originally Posted by bb31

more than one affected

Looking more and more like an issue with the desktop, have you checked your networking settings on the desktop and compared them with your laptop?
Make sure there is nothing unusual in options, connections, Lan settings for Internet Explorer too.

Nikko · 11-05-2004, 22:08

Quote:

Originally Posted by bb31

more than one affected

Can you log in to the associated hotmail account & check mail?

Edit - just re-read your initial post

can you browse any sites at all?

bb31 · 11-05-2004, 22:13

rite, im using pipex modem on desktop and can get on messenger and can access emails and ebay!! now i know its the router dont know what to check...........

Paul K · 11-05-2004, 22:18

Can you not reset the router to factory settings bb? Normally a reset button on them

Richard M · 11-05-2004, 22:22

It's probably the port forwarding or something similar.

**Maggy** · 11-05-2004, 22:23

Quote:

Originally Posted by Debsy42

I'm listening to a massive mother/daughter row, not looking good

Suggest lifetime ban on teenagers.Been there,done that.So good at being superior about oldies using technology BUT pretty useless when said technology goes belly up and needs troubleshooting.

Apart from that I can only suggest a good stiff shot of gin.

and offer sympathy.

Incog.

OH and stick with Paul-he'll keep working away until you are sorted.

11-05-2004, 22:24

Quote:

Originally Posted by Paul

Looking more and more like an issue with the desktop, have you checked your networking settings on the desktop and compared them with your laptop?
Make sure there is nothing unusual in options, connections, Lan settings for Internet Explorer too.

am I being paranoid here?, but, could trying to sort this problem cause more - logging in as admin on the desktop if a keylogger, was running, for example?

bb31 - can you run adaware, or spybot, from the desktop?