Unlimited* mobile internet - Page 2

webcrawler2050 · 08-12-2008, 13:08

Unlimited is a con, it really is! Ofcom need to crack down on this.. its a typical way of over selling your services. The same goes for web hosting.

Stuart · 08-12-2008, 13:10

Quote:

Originally Posted by bopdude

Only to show it's a mod edit or decision

And only if posted by a Mod..

Turkey Machine · 08-12-2008, 13:14

Quote:

Originally Posted by Gary L

The way it works is they know that a certain amount of people will see it for what it is and won't see it as unlimited. they don't want them people. they want the ones who purchase it on the basis of it being sold as unlimited.

A good business practice, I can't argue with it, however:

Quote:

Originally Posted by Gary L

there is small print to say that it's not unlimited. they put that there themselves because they know it's not unlimited.

The fact they have to rely on small print explicitly stating it's not unlimited is blatant misuse of the word, and Ofcom should be clamping down on it, but sadly they seem to be siding with ISPs and mobile phone providers on this.

Quote:

Originally Posted by Gary L

if they get complaints they just get referred to the small print. there is nobody to complain to about it being called unlimited when it's not.

Again, it shouldn't be allowed, and Ofcom should be stopping this happening.

Quote:

Originally Posted by Gary L

if it was a man on the markrt falsely selling it as unlimited he would be shutdown. but becuse it's a company they can keep on taking the money.

The rules should never be different for a conglomorate as large as Virgin compared to the market man. Just because they have more money to burn doesn't mean they should get away with it.

Quote:

Originally Posted by Gary L

they can say anything they like about a product. as long as they use a * next to the claim and small print explaining why it's not what they have claimed it to be, have or do.

See my point above. They should never have to rely on small print. I hate having to squint at the screen / letter / roadside ad to read the T+Cs. Advertising is advertising, but there are rules and they should be enforced.

Gary L · 08-12-2008, 13:17

Quote:

Originally Posted by webcrawler2050

Unlimited is a con, it really is! Ofcom need to crack down on this.. its a typical way of over selling your services. The same goes for web hosting.

GET UNLIMITED* WEB ACCESS FOR 30P A DAY FROM VIRGIN MOBILE!

* No it doesn't mean how it reads. we will only let you have 25MB a day.

and we just know that when they do get questioned about it, they will bring in the sympathy thing about a Fair Use Policy, and how if everyone was to use it as much as they wanted then it wouldn't be fair on everyone else. it will be everyone elses fault and not their own.

and we as consumers believe that, and do blame each other.

BenMcr · 08-12-2008, 13:30

Who are you having a go at Gary? As was pointed out earlier in the thread, the Unlimited* thing isn't just Virgin

webcrawler2050 · 08-12-2008, 13:34

Its everywhere!

Hosting, servers, internet, phones, blah blah blah - it should be stoped, its just no fair!

Gary L · 08-12-2008, 13:38

Quote:

Originally Posted by BenMcr

Who are you having a go at Gary? As was pointed out earlier in the thread, the Unlimited* thing isn't just Virgin

I'm having a go at Virgin. I know it isn't just Virgin, but it's Virgin I'm having a go at

chickendippers · 08-12-2008, 15:17

Quote:

Originally Posted by webcrawler2050

Its everywhere!

Hosting, servers

Unfortunately it's us as consumers that encourage companies to offer "unlimited" services. Customers always want more for their money, so you do eventually reach a point where companies start making ridiculous claims.

Case in point, there's a wireless network near me called "20 meg baby", clearly showing off their fast connection as if it's a sign of prestige....when I'm sure they don't actually need it half the time; common activities such as browsing, iPlayer, VoIP etc don't need much more than 2Mb bandwidth.

None of my customers go anywhere near their webspace/data transfer allocations, but I know we've lost custom to competitors who offer "unlimited caveat" packages.

**Hugh** · 08-12-2008, 15:18

Quote:

Originally Posted by Gary L

I'm having a go at Virgin. I know it isn't just Virgin, but it's Virgin I'm having a go at

Out of character for you......

15-12-2008, 11:17

"Unlimited" in terms of mobile internet originally meant you were not limited to certain web sites (eg just WAP sites) and is now seriously outdated.

BUT if Virgin are charging iff you go over 25Mb in one day that is far more restrictive than T-Mobile who's 1Gb limit on W'n'W Standard is a FUP that you will not be charged for if you go over. If you go over the limit with T 2 months on the trot they reserve the right to restrict your downloads and will suggerst you go up to one of their other plans (I'm on W'n'W Plus which has a 3Gb limit but also allows HSDPA which W'n'W Std doesn't)

T- Mobile have one of the fairest FUPs out. I also have a 3 data plan with a 5Gb limit but 3 just stop you downl;oading if you reach the limit in a month.

Voda charge people (sometimes a LOT of money) if you go over.

O2 aren't bad.

Orange don't have any data plans worth talking about.

Virgin's would be better if it was 750Mb in a month as most people would struggle to reach that on a phone - although most people will find 25Mb a day plenty it is possible to exceed that and to charge when people go over rather than just warn or restrict people could end up with some people getting nasty surprises.

Having said all that it is a step in the right direction and good news