UK Energy Prices

[SnoopZ]

Originally Posted by thenry

Estimate +800 to your estimate SnoopZ 2 bedroom flat, heating doesn't go off until the summer.

It's understandable because you work from home and have your heating blasting well above what normal people can tolerate in the UK I think, but maybe that is your flats fault if the insulation and draft is as bad as you say it is, however most people in the UK are unlikely to prance about in shorts like you do in cold weather so I don't know if the flat is that drafty!

---------- Post added at 23:09 ---------- Previous post was at 23:07 ----------

Originally Posted by Chris

My Octopus account is insanely in credit, like almost £600 *after* they’ve taken their monthly dues. I already over-rode their desire to increase my direct debit two months ago (they wanted £170, so I went in and knocked it down to £150). Last night I went in to lower it again, and on the screen where I put it down to £140 they were saying ‘this really should be £220’.

I have no idea what their clever predictor is smoking but I’m not having it.

You should ask for a refund and set your account to only pay what your usage each month is.

[Carth]

Originally Posted by Chris

My Octopus account is insanely in credit, like almost £600 *after* they’ve taken their monthly dues. I already over-rode their desire to increase my direct debit two months ago (they wanted £170, so I went in and knocked it down to £150). Last night I went in to lower it again, and on the screen where I put it down to £140 they were saying ‘this really should be £220’.

I have no idea what their clever predictor is smoking but I’m not having it.

I usually have the same issues with their 'estimated' predictions. and usually solved with a pleasant phone call telling them to take a hike (with a little explanation of why their numbers are way out according to the numbers on the statements I have).

I also look at it this way, if they have 1 million customers all 'fooled' into paying an extra £40 a month, that's a lot of extra cash earning interest for them

Outfox dont have a way to directly reduce the payment online.
You can however claim a refund if your credit is more than one months payment.

Already done that twice this year and right now the balance is well over again.
However, since winter is approching, I'll wait and see how much that eats into it.
Its boosted by the Warm House payment, and of course, electricity being 5% cheaper for the next 8 months.