[Merged] CR3-Feedback & Questions in Here Please. - Page 19

Sam B · 21-04-2004, 13:12

Ah yes, sorry, some more dates for you.
Glasgow and Teesside: downloads start from Tuesday 27th April.
Warwick and Andover: downloads start from Wednesday 28th April.
Hemel Hempstead: downloads start from Thursday 29th April.

Cheers
Sam

DeKurver · 21-04-2004, 14:13

Quote:

Originally Posted by Jonathan David

Why were the colour buttons removed when it came to accesing settings? i.e. Guide then colour button for settings. As it stands now getting into settings is 'over complicted' compared to what it was.

The colour buttons are still there, it's just that ntl have changed what they do (and they have an annoying habit of popping in and out of view). In the Guide, I think it's as follows:

RED: Set mini-view or reminder
GREEN: -24hr
YELLOW: +24hr
BLUE: Diary

The new remotes also have a Settings button, so if you can get hold of one of these you can get to Settings in one click.

**Chris** · 21-04-2004, 14:27

Quote:

Originally Posted by Sam B

Hemel Hempstead: downloads start from Thursday 29th April.

wehey!

SMHarman · 21-04-2004, 14:40

Quote:

Originally Posted by towny

wehey!

Yeah - welcome to slow software :o (well I think that looks more like a yawn than embarrasment, but yawn to me embarrasment to ntl), an inability to channel surf

, an epg/NownNext that lacks info when you really need it.

Do you want my box with the updated software, we could swap.

Is there anyway to go back

. Give me back the purple

. It worked fast and reliably, it skipped unsubscribed channels - I don't care I'm not subscribed to MUTV - and "did what it said on the tin".

Bob · 21-04-2004, 14:42

I've got me booklet

Teesside next week!

browneggsandham · 21-04-2004, 17:05

So after the areas that Sam B kindly announced today, how many areas will be left??

Cheers,
Browneggsandham

Mr_Burns · 21-04-2004, 17:44

Quote:

Originally Posted by SMHarman

Yeah - welcome to slow software :o (well I think that looks more like a yawn than embarrasment, but yawn to me embarrasment to ntl), an inability to channel surf

, an epg/NownNext that lacks info when you really need it.

Do you want my box with the updated software, we could swap.

Is there anyway to go back

. Give me back the purple

. It worked fast and reliably, it skipped unsubscribed channels - I don't care I'm not subscribed to MUTV - and "did what it said on the tin".

Agreed, it makes you wonder how long it was tested for before the first areas were "upgraded". I for one do not like the new system purely based on the performance of the STB. I have had so many "Your Set Top Box is experiencing Issues" messages I've lost count. I can't see how it can be the box, either, as it was working perfectly before the download. I wish there was still the ability to page up and down the channels when browsing in the "mini guide", too

I've gone from having no problems in the last 3 yrs to an unacceptable service. I too want to go back to the old purple software - I couldn't give a toss about E-TV stuff anyway.

Sam B · 21-04-2004, 18:23

Quote:

Originally Posted by browneggsandham

So after the areas that Sam B kindly announced today, how many areas will be left??

Cheers,
Browneggsandham

I believe that there are 8 areas left where dates have not yet been announced.

Cheers
Sam

browneggsandham · 21-04-2004, 18:32

Quote:

Originally Posted by Sam B

I believe that there are 8 areas left where dates have not yet been announced.

Cheers
Sam

OK cheers Sam.

Browneggsandham

cjmillsnun · 21-04-2004, 18:39

Quote:

Originally Posted by Sam B

Ah yes, sorry, some more dates for you.
Glasgow and Teesside: downloads start from Tuesday 27th April.
Warwick and Andover: downloads start from Wednesday 28th April.
Hemel Hempstead: downloads start from Thursday 29th April.

Cheers
Sam

Does Warwick include all of Warwickshire? (ie Nuneaton, Bedworth, Leamington etc?)

Jonathan David · 21-04-2004, 19:02

Quote:

Originally Posted by Proppinupthebar

The miniguide only shows the current days epg up to midnight GMT, if you try it late at night, then you will only see a couple of hours worth of data.
The guide button gives you upto 3 days info.

Have to say, that when i was playing around with it yesterday morning (about 10am) the mini-guide only showed channel info to 3:00pm in the afternoon. Is that how its meant to be?

James79 · 21-04-2004, 20:48

Quote:

Originally Posted by Jonathan David
Have to say, that when i was playing around with it yesterday morning (about 10am) the mini-guide only showed channel info to 3:00pm in the afternoon. Is that how its meant to be?

I've noticed this too!! A day has never gone by when I haven't noticed the limited timescale of the Mini-Guide!! And yes, it does appear to go up to approximately 1500hrs.

Strange!!

James

Big Ted · 22-04-2004, 00:53

Originally posted by Sam:

Quote:

If someone wants to get a specific list of questions together for us to respond to, that would be very helpful! I'll make sure that I get responses posted on here for that.

Otherwise, I will ask someone here to go through and see what questions they can pick out to respond to.

Sam :
Following your plea as above, I can see that a couple of people have said they have pm'd Neil with specifics, but most haven't and without wading through all the pages of tis thread they probably don't know they should.

Since not every ntl customer is a member of this site, it must surely mean that there are some underlying issues affecting a number of customers.

Isn't it in ntl's interest to not only to analyse this thread, but also to delve a little deeper to establish, for instance, whether there is a specific stb model that is giving rise to the problems? Or are you able to get this from your CS systems? Is the stb model/version recorded automatically by CS? I don't recall ever being asked for that info by CS in the past - and in fact I wouldn't have known how to get the info without proppin's advice earlier in this thread.

Jonathan David · 22-04-2004, 08:05

Sorry for putting this in a seperate thread but i woke up this morning, turn on the telly and saw in front of me a 4:3 picture in a 16:9 frame unsquezzed. (I hope that make sense)

Every channel which should be broadcasting 4:3 was broadcasting like this. All widescreen channels were correct. The only exception to this was Channel Five which was normal 4:3.

Going into settings and putting the box into 4:3 normal then back to 16:9 cured it. Is this the return of the old widescreen issue that we had previously in new clothes?

I'm Langley, Northampton and this box is a Pace 4001NC

Anyone else have this problem?

Rorschach · 22-04-2004, 08:14

Just got my book! Woohoo! (Glasgow G14 BTW)

Rorschach