Merged: London Broadband. - Page 19

orangebird · 01-08-2003, 15:31

Quote:

Originally posted by scastle
I know this is a rather radical idea, but what if the problem is NOT at NTL's end. What if it is at the customer end?

But that'll never happen. All employees are imbecils, and it's always ntls fault. Regardless. And it's true, because UDT says so. And he grew up on the mean streets of Peckham, so he must be right.

Ignition · 01-08-2003, 16:16

Quote:

Originally posted by rippedoff
That seems like a sensible option JustAnotherN00b ....... you do not like UDT or what he says, so your immediate idea is to close the thread! Nice one! Are you also another one that thinks we should not complain about ntl. ?

Nope - what I don't like is someone openly saying he is trolling, and enjoying doing it. That doesn't help you, or anyone else, besides maybe making him feel a bit better that he's been able to insult another ntl employee.

You have absolutely every right to complain about ntl if the criticism is earned. Someone expecting compensation while refusing to allow ntl entry to his home to inspect his kit and provide the service he is complaining about not getting is crazy. I've nothing personal against him whatsoever, please don't try and make out that I do.

Can I just remind you of the quote I made in previous post:

Quote:

Originally posted by Undisputedtruth
NTL wasted my time over the last three years so I'm going to make them know how pathetic they really are for as long as it takes. In fact I rather enjoy doing this.

There are rant sections on other websites. This thread is about broadband availability in London, not UDT being hard done by and bitching for the sake of it. The guy complained like crazy about not being able to get broadband then tore the service to shreds as soon as his area was enabled.

At the start all that time ago he had a good point. Increasingly it's just been getting further and further away from the point. Now it's just blatant trolling.

If you want this thread to stay open and actually be worth anything, maybe you should ask UDT to pack it in?

bigitup_j · 01-08-2003, 16:19

why are we talking about UDT and all the crap that is spoken from him? If you have nothing constructive to say or useful or nice, and all u want to say is horrible. then don't say it. simple politness, not that hard to grasp.

that's my little speech

Ben · 01-08-2003, 16:40

Quote:

Originally posted by bigitup_j
why are we talking about UDT and all the crap that is spoken from him? If you have nothing constructive to say or useful or nice, and all u want to say is horrible. then don't say it. simple politness, not that hard to grasp.

Starting to get a little miffed about this thread now

Can't we all be friends

bigitup_j · 01-08-2003, 18:55

completely baffled. can't remember the last time we were talking about LONDON BROADBAND!

**Mick** · 02-08-2003, 17:30

Quote:

Originally posted by bigitup_j
completely baffled. can't remember the last time we were talking about LONDON BROADBAND!

Niether can I, posts after this point were not discussing London broadband and have since been removed. This thread is not about how crap you think customer services is Undisputedtruth, this thread is not about you having a pop at the employees within this thread.

Posts like:-

Quote:

Originally posted by Undisputedtruth
NTL wasted my time over the last three years so I'm going to make them know how pathetic they really are for as long as it takes. In fact I rather enjoy doing this.

You are quite free to do this as long as its not in this thread and it doesn't involve you provoking the ntl employee members on this forum.

Lord Nikon · 02-08-2003, 17:46

Dr Plummer. You yourself fail to realise something.

As a majority, the NTL tech team on first line phone support are working to scripts. Many of them have little or no technical knowlege and are unable to work outside the box.

That is NOT the case with the people offering support here. The Employees who support people in this forum are the ones who CAN work outside the parameters defined by the support script, and comments about NTL employees competence, or lack thereof do not apply to people offering help on here.

While in the work environment responses are governed by the methodology NTL find acceptable, which may not always be the correct way.

I don't feel people are intending to provoke the employees who support this site, but would wish to draw attention to the fact that there are some employees who unfortunately only know the NTL method of tech support.

**Mick** · 02-08-2003, 18:02

Quote:

Originally posted by Lord Nikon
Dr Plummer. You yourself fail to realise something.

What I have realised is that I have kept this thread open in bid to let members discuss the broadband issue, yet it seems my bid failed yet again and a p1ss take has occured.

UDT has hi-jacked this thread so many times I have lost count. I am merely getting it back on track and I will achieve this goal. I could of closed it long ago and that would of solved everything for me but I want the discussion on the London broadband issue to continue but this has not been happening.

This back biting between employees and disgrunted ntl customers will end now.

Undisputedtruth · 02-08-2003, 18:05

Quote:

Originally posted by Dr. Plummer
What I have realised is that I have kept this thread open in bid to let members discuss the broadband issue, yet it seems my bid failed yet again and a p1ss take has occured.

UDT has hi-jacked this thread so many times I have lost count. I am merely getting it back on track and I will achieve this goal. I could of closed it long ago and that would of solved everything for me but I want the discussion on the London broadband issue to continue but this has not been happening.

This back biting between employees and disgrunted ntl customers will end now.

In which case you should delete from post #256 onwards. Like I said before it was Mark W that caused the thread to be off- topic.

Besides, could you care where I hijacked this thread so that I can correct you the proper point at which the thread deviated!

**Mick** · 02-08-2003, 18:22

Quote:

Originally posted by Undisputedtruth
In which case you should delete from post #256 onwards. Like I said before it was Mark W that caused the thread to be off- topic.

Besides, could you care where I hijacked this thread so that I can correct you the proper point at which the thread deviated!

<--- What I do care about is taking away this element from this thread and turning it into this --->

bigitup_j · 03-08-2003, 13:48

anyway.
we know that south london is all good for Broadband and will be completed by this november/ december.
but we don't know what area will be next. north london is meant to be worse, although west london has a good return power and is capable of a reliable return path in many areas. so possibly w london will be next on the list, as a survey of the area has been carried out by ntl (and i believe they are good results). so an upgrade for wlondoners is soon!

04-08-2003, 12:16

Quote:

Originally posted by bigitup_j
anyway.
we know that south london is all good for Broadband and will be completed by this november/ december.
but we don't know what area will be next. north london is meant to be worse, although west london has a good return power and is capable of a reliable return path in many areas. so possibly w london will be next on the list, as a survey of the area has been carried out by ntl (and i believe they are good results). so an upgrade for wlondoners is soon!

Very interesting.

rippedoff · 04-08-2003, 13:42

Quote:

Originally posted by bigitup_j
anyway.
we know that south london is all good for Broadband and will be completed by this november/ december.

Sorry.... who is 'we'? How do 'we' know?

I keep on saying this. What you are peddling is only rumour and hearsay. If you can substantaite it with some evidence from an official ntl: source, or have some ntl: person on this forum who can be trusted (MoneyPenny?) to confirm what you are saying, then I might start to believe you. Otherwise................... I believe BB & Interactive will be 'coming soon' !

04-08-2003, 14:05

Looking back over past postings it would appear bigitup_j has made comments here and elsewhere that have since evolved into reality for districts in SE London, even though we have yet to read further confirmation from customers in those districts there.

Senior ntl executives right now are more concerned about cashing thier shares in rather than worry about BB availablity. And so far no management person has seen fit to make any comment on here or elsewhere.

Rumour, hearsay can sometimes be all we get, and so far all we have, don't frighten it away.

rippedoff · 04-08-2003, 15:18

Originally posted by Andre; (on 9th June 2003)

Quote:

If someone wants to get in touch with me with a view to contacting ntl directly about London broadband on behalf of this site, I/we will gladly put a plan of action together with a view to getting an official response from ntl that they can't ignore

and then by rippedoff;

Quote:

So, I take it from this , you are going to take it up on our behalf. Thanks

So, what has happened then? Enough time has gone by. Either Andre did nothing OR ntl:could afford to ignore the question!