ntl home:120 hanging from today - Page 17

paulj256 · 27-01-2006, 12:46

Im getting the exact same problems as everyone, but i am using one of the old USR CMX modems. Can any of the gurus say why im getting this problems as well. Have they secretly "updated" my firmware ?
I am only getting it when downloading, it may download for a few mins then stop for about 30secs / 1min and then spark up again. I dont normally need to power off the modem.
I can do without the hassle of trying to convince India to replace it !

kq501 · 27-01-2006, 14:14

Quote:

Originally Posted by DieDieMyDarling

Just as a side note, for all those people having problems with torrents, you do know to set your upstream limit a lot lower than your maximum upstream, right?

For example on 10mb the upstream is roughly 60k, but your maximum allowable upstream in torrents (combined) should be about 20k (if you plan to get fast downloads) or around 50k (if you're only seeding). Otherwise your upstream will cause a bottle neck effect, and your modem will reset.

These are the settings I use also. It doesn't stop the modem crashing though when upload speeds and connections pick up. Are these settings applicable to the 120 modems only, or would the 250 be able to handle higher settings?

Albie · 27-01-2006, 14:59

Quote:

Originally Posted by DieDieMyDarling

Just as a side note, for all those people having problems with torrents, you do know to set your upstream limit a lot lower than your maximum upstream, right?

For example on 10mb the upstream is roughly 60k, but your maximum allowable upstream in torrents (combined) should be about 20k (if you plan to get fast downloads) or around 50k (if you're only seeding). Otherwise your upstream will cause a bottle neck effect, and your modem will reset.

Why would the connection be working ok for months with the same torrent settings then one day start causing problems?

Stop making excuses for NTL.

Rik · 27-01-2006, 14:59

Uploading and Downloading at same time should not "RESET" a modem, if thats the case how come it hasnt happened for the last two months where ive been using Bit Torrent and indeed downloading from Newsgroups and uploading to my webspace at the same time?

That would not cause a modem to RESET im afraid.

Also my problems look like they are sorted

Im not gonna shout from rooftops yet, ill monitor the situation

DieDieMyDarling · 27-01-2006, 15:13

My comment wasn't aimed at everyone, it was just because there seemed to be a few people having problems with upstream on BitTorrent, and sometimes people overlook the simplest of things.

There is definitely a problem at the moment, whether it be with the modem firmware, serverside problems, or whatever, but it does seem that there are a few people experiencing a different problem to the rest of us, if it's based around upstream.

As noted a few times in this thread, the main problem seems to be based around something other than upstream, as people using Newsgroups with minimal upstream are suffereng.

---------- Post added at 15:13 ---------- Previous post was at 15:11 ----------

Quote:

Originally Posted by Rik

Uploading and Downloading at same time should not "RESET" a modem, if thats the case how come it hasnt happened for the last two months where ive been using Bit Torrent and indeed downloading from Newsgroups and uploading to my webspace at the same time?

That would not cause a modem to RESET im afraid.

Also my problems look like they are sorted

Im not gonna shout from rooftops yet, ill monitor the situation

Not sure about a modem reset, but it would certainly cause connection cut outs, i know because i've suffered from it in the past, when i've forgot to change my upstream limitations in torrents, or ran 2 torrents at the same time, without lowering the setting for each one.

Chrysalis · 27-01-2006, 15:21

I would put it down to pps max rate on the 120 not been very high probably on these newer firmwares, transferring data on p2p has a higher rate of pps then your bog standard http or ftp transfer,

mcmanic · 27-01-2006, 16:03

yeah but what about now with the supposed rollback to 002 yet we are told its actually 003 but shows up as 002 on your cable congif until a 2nd update is issued ( supposed to be the other night) , did this actually happen, i think not otherwise i would be back to no disconnections and everyone happy.

Everything was fine until they decided to update the 120's to 003, personally i thing they borked them or we ain't back on the offical 002 yet.

tfboy · 27-01-2006, 17:33

Well, it's died again and I've rung TS.
Of course, following NTL's advise whilst on hold, I rebooted the cable modem and of course it was working again.

After speaking to the TS chap, he ran some diagnostics and could only report it was running fine. I did mention the firmware change and he dismissed that (or didn't understand what I was on about).

The only thing the chap could suggest is to call them back once my connection has died because he can then formulate a report to pass on to an engineer.

Oh well, things never get sorted first time round. LOL

I probably only have to wait 30 mins or so before it dies again

deadite66 · 27-01-2006, 17:50

well no crashes for me, back to normal.
hehe shame i'm moving to adsl because of the packet-loss it get at peak time.

selene · 27-01-2006, 18:48

Ovenchips:
Modem model - 120
MAC Address - 00:d0:59
Location - Dartford, Kent

monkey2468 · 27-01-2006, 22:57

Since my last post yesturday, where it crashed and randomly rebooted, I haven't had any probs, and ive pulled about 25Gb from news groups today....

MikEHunT · 28-01-2006, 00:19

Quote:

Originally Posted by paulj256

Im getting the exact same problems as everyone, but i am using one of the old USR CMX modems. Can any of the gurus say why im getting this problems as well. Have they secretly "updated" my firmware ?
I am only getting it when downloading, it may download for a few mins then stop for about 30secs / 1min and then spark up again. I dont normally need to power off the modem.
I can do without the hassle of trying to convince India to replace it !

I got rid of my CMX modem for this reason. I was constantly getting dropped on a regular basis, mainly when gaming online. It was every few minutes sometimes too. I have now had the ntl:home 120 modem for a while now and that is fine and has always been fine. So, my CMX was b0rked as far as i am concerned. Bin it!

Rik · 28-01-2006, 00:35

I thought the problem was over.

But obviously it wasnt!
Newsgroups fine, but where i have previously had NO PROBLEMS Bit Torrent again resets/reboots the modem.

Straight on to TS Monday
Ive rolled with this now for far too long.

Oven Chips · 28-01-2006, 10:02

Rik,

I sent you a PM yesterday.

Peter

tfboy · 28-01-2006, 10:52

Another call to TS this morning.

Had a bit of trouble convincing the TS chap that the problem was with the modem.

Of course, I waited for it to crash before ringing them up and when he tried to run his diags, he asked me to reboot my modem. I explained that rebooting will resolve the issue... ...for a few hours. Once rebooted, of course my net connection was fine.

"So the problem has to be with the connectivity or configuration of your PC, sir".

Hohum! After explaining the situation, and reiterating that lots of people are having the same issue so it has to be an NTL issue, not a personal config problem, he agreed to send an engineer round. I now have one coming next Saturday to replace my modem.

Wonder what I'll get and whatever it is, I just hope it sorts out the problem!

BTW, I've never had to replace my CM before. If they determine your service speed by MAC address, how long do they need to update their databases? I hope it would be a plug-in and go exercise, but maybe they need a few hours to update before mine comes active? Or can they have two on the go so I won't experience any downtime?