VM News Another Price Increase
14-01-2022, 14:58
|
#241
|
cf.mega poster
Join Date: Jul 2004
Location: At the Leaving door
Posts: 4,050
|
Re: VM News Another Price Increase
Quote:
Originally Posted by nialli
Here’s an odd one. I was on hold waiting for Retensions yesterday and after a few minutes I heard a recording offering me £8 off my bill for six months. No explanation, just ‘press 1 to accept’. I accepted and got a message saying it will be applied to my next six bills.
Anyone else been offered this? Still haven’t received a price increase notification either
|
Did it put you onto another 18 month contract?
|
|
|
14-01-2022, 17:15
|
#242
|
CF Resident Dog
Join Date: Mar 2005
Posts: 14,383
|
Re: VM News Another Price Increase
£8 off plus a £5+ increase isn't great!
__________________
PSN: Snoopzster
|
|
|
14-01-2022, 17:23
|
#243
|
EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,127
|
Re: VM News Another Price Increase
Quote:
Originally Posted by nialli
Here’s an odd one. I was on hold waiting for Retensions yesterday and after a few minutes I heard a recording offering me £8 off my bill for six months. No explanation, just ‘press 1 to accept’. I accepted and got a message saying it will be applied to my next six bills.
Anyone else been offered this? Still haven’t received a price increase notification either
|
Yes. Well six pounds off but I ended up with a price reduction.
__________________
advertise here...........
|
|
|
15-01-2022, 15:36
|
#244
|
cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Sky Stream, Sky broadband
Posts: 865
|
Re: VM News Another Price Increase
Quote:
Originally Posted by Carth
Did it put you onto another 18 month contract?
|
No
|
|
|
16-01-2022, 17:23
|
#245
|
Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,212
|
Re: VM News Another Price Increase
No news of any price rise for me.
|
|
|
16-01-2022, 20:28
|
#246
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,370
|
Re: VM News Another Price Increase
Quote:
Originally Posted by Mr K
No news of any price rise for me.
|
Told or hope over experience ?
__________________
No point in being pessimistic. You know it won`t work.
|
|
|
16-01-2022, 20:33
|
#247
|
Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,212
|
Re: VM News Another Price Increase
Quote:
Originally Posted by Itshim
Told or hope over experience ?
|
Neither, just no communication of anything from VM.
|
|
|
17-01-2022, 09:11
|
#248
|
cf.addict
Join Date: May 2004
Posts: 244
|
Re: VM News Another Price Increase
Quote:
Originally Posted by nialli
Here’s an odd one. I was on hold waiting for Retensions yesterday and after a few minutes I heard a recording offering me £8 off my bill for six months. No explanation, just ‘press 1 to accept’. I accepted and got a message saying it will be applied to my next six bills.
Anyone else been offered this? Still haven’t received a price increase notification either
|
They are trying to persuade anyone who is trying to cancel due to the price rise to stay - but also to accept this discount rather than trying to get an even bigger discount by speaking to someone/cancelling.
Aren't most people who received a price rise (everyone?) getting that message on the cancellation line? I received the same message apart from it is for a £5.75 discount - effectively putting off the price rise for 6 months. No change to contract term, no change to the package. My promo price doesn't end until September anyway, so pressed 1 to accept to see if it takes the discount off the promo price.
Unless you are on a price that can't be beaten, no matter how far you are into the contract, it would be worth cancelling/attempting to renegotiate as this has given you an opportunity. Go beyond the 15th February (or whatever date is mentioned in your notification) and the worse case is you just stay on your promo price and have to negotiate then.
---------- Post added at 09:10 ---------- Previous post was at 09:05 ----------
Quote:
Originally Posted by djmagnifique
Started a new contract last month and have now received the email saying the price is going up by £5.75 from March. No mention of the price being fixed until the end of the contract.
|
Our email says,
"We know a price rise is never welcome, but it’s essential we continue investing in our technology.
Our price increase won’t affect you until your fixed-price offer ends
From then, you’ll start paying the full price for your package, and this will be going up by £5.75 a month. If you’d like to check when your fixed-price offer ends, please refer to your bill."
Under a large red "Find out more" button our price rise email goes on to say "If you want to, you can change or cancel your package at any time before 15/02/2022, without paying any cancellation fees. Visit virginmedia.com/pricechange1 to find out more."
Anyone who has received the email notification should double check what their email says (and their contract/bill to see when any fixed price/discount ends).
---------- Post added at 09:11 ---------- Previous post was at 09:10 ----------
Quote:
Originally Posted by denphone
Our price is fixed until the end of the 18 months contract and then its time to barter for a new deal.
|
Or you could barter now and then lock in a better price/package? There is a window to negotiate now/leave rather than waiting, though if you are happy with the current price/package then nothing to worry about until the end of your promo.
Last edited by MrB; 17-01-2022 at 09:17.
|
|
|
17-01-2022, 10:46
|
#249
|
cf.geek
Join Date: Jan 2006
Location: Thornaby
Age: 49
Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband
Posts: 793
|
Re: VM News Another Price Increase
Quote:
Originally Posted by MrB
Our email says,
"We know a price rise is never welcome, but it’s essential we continue investing in our technology.
Our price increase won’t affect you until your fixed-price offer ends
From then, you’ll start paying the full price for your package, and this will be going up by £5.75 a month. If you’d like to check when your fixed-price offer ends, please refer to your bill."
Under a large red "Find out more" button our price rise email goes on to say "If you want to, you can change or cancel your package at any time before 15/02/2022, without paying any cancellation fees. Visit virginmedia.com/pricechange1 to find out more."
Anyone who has received the email notification should double check what their email says (and their contract/bill to see when any fixed price/discount ends).
|
My email only says this.
' We know a price rise is never welcome, but it’s essential we continue investing in our technology. To help us carry on this work, the price of your package will go up by £5.75 a month from 1st March.'
And then the same bit as yours that is under the big red 'Find Out More'
I don't even get the automated discount offer when I phone up either.
|
|
|
17-01-2022, 11:09
|
#250
|
cf.mega poster
Join Date: Dec 2013
Posts: 14,330
|
Re: VM News Another Price Increase
Quote:
Originally Posted by djmagnifique
My email only says this.
'We know a price rise is never welcome, but it’s essential we continue investing in our technology. To help us carry on this work, the price of your package will go up by £5.75 a month from 1st March.'
And then the same bit as yours that is under the big red 'Find Out More'
I don't even get the automated discount offer when I phone up either.
|
Maybe they read the forums and have disabled that auto discount to prevent misuse?
|
|
|
17-01-2022, 12:42
|
#251
|
cf.addict
Join Date: May 2004
Posts: 244
|
Re: VM News Another Price Increase
Quote:
Originally Posted by djmagnifique
My email only says this.
'We know a price rise is never welcome, but it’s essential we continue investing in our technology. To help us carry on this work, the price of your package will go up by £5.75 a month from 1st March.'
And then the same bit as yours that is under the big red 'Find Out More'
I don't even get the automated discount offer when I phone up either.
|
Interesting, so it seems there may be a change in contracts depending on when you join (or how they have applied a promotion to accounts - whether as a fixed price contract/price for a fixed term, like mine, or it seems as a discount of X off the tariff - so the amount of discount stays the same but the price it is based on increases as does the price you pay).
If you still have the same wording about being able to leave penalty free, then that is an option to renegotiate.
|
|
|
20-01-2022, 15:29
|
#252
|
cf.addict
Join Date: Oct 2007
Location: Sittingbourne
Services: Ultimate Oomph Plus Extra Tivo (Three Total)
Posts: 249
|
Re: VM News Another Price Increase
My MiLs contract run out last week
Only Mix TV, 100Meg, Talk More anytime was going up to £62.94 from £52 (discount ending) had no email about price increases.
Virgin offered £51 which I took but when receiving the contract it was £47 for 6 months then £51 for a year which is great, but the shock is they want £77 at the end of the contract.
So what was a £62 pack is now £77. I feel £50 is fair value for what they get, she was with BT for just internet and phone and paid way more. Plus they used to go through Freeview recorder boxes like crazy.
I feel a decent Freeview/freesat recorder and back to BT might have to happen in 18 months BT will do 50meg and 700mins on a landline for £35 and our town has the 1 gigabit rollout happening currently so should be able to get 150/300 soon
__________________
LG OLED55BX6LB, Onkyo TX-NR656 AVR, Cambridge Audio S70 L & R, Cambridge Audio SX-70 Center, Cambridge Minx Min 22 RR RL, PSB Imagine XA Atmos, S90 Subwoofer, PS3, PS4, Tivo V6, Nvidia Shield (2017), Apple TV & Logitech Harmony Companion
|
|
|
20-01-2022, 16:50
|
#253
|
My post info may change
Join Date: Jul 2006
Location: Media Boy UK HQ
Posts: 14,786
|
Re: VM News Another Price Increase
We think Virgin are bad:
Quote:
BT has said most customers will see bills rise by more than 9% from the end of March as households are squeezed by cost of living pressures.
|
https://www.bbc.co.uk/news/business-60057282
__________________
Blog - Updated May 2nd.
What may come - May 1st.
Also on X
Got inside news but can't post it - PM me with info
|
|
|
20-01-2022, 17:37
|
#254
|
cf.addict
Join Date: Jun 2005
Age: 35
Services: VM 152mbit + TV + Phone
Posts: 125
|
Re: VM News Another Price Increase
We are on broadband only. I was able to get them to reduce it from £50 to £46.50 last year only to have this £3.50 increase sent to us today. So for us, an increase of 8%. We already had to downgrade from 350mbit to 200mbit so it looks like we will be downgrading again...
Last edited by Rexz; 20-01-2022 at 17:57.
|
|
|
21-01-2022, 05:13
|
#255
|
Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 48
Posts: 5,956
|
Re: VM News Another Price Increase
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 22:17.
|