120M Virgin Media 150Mb Coming 2014 - Page 16

kwikbreaks · 16-11-2013, 23:44

Quote:

Originally Posted by qasdfdsaq

I used to sign up for VM contracts (well, in the days before VM) and kept the same broadband price for years on end.

That was in the days when broadband prices in general were falling. No doubt new customer prices were too and you were being ripped off because, like my son, you cba to phone in and get a reduction. I guess VM carried on the tradition.

Chrysalis · 17-11-2013, 10:11

Quote:

Originally Posted by RobboEdin

Detail from page 5:

http://www.ons.gov.uk/ons/rel/cpi/co...efing-note.pdf

thanks but I am left scratching my head, I would love to know where they get their food from for those findings

Sephiroth · 17-11-2013, 11:50

Looks like a very comprehensive report.

shanewestwood91 · 17-11-2013, 17:54

i thought it was 152mb broadband

Kushan · 17-11-2013, 18:57

As with every decision Virgin, or any other company makes, vote with your feet. IF you have an issue with it, by all means go to a different supplier - you have the right to do that when prices rise.

BenMcr · 21-11-2013, 15:29

Not confirmed as to if there are any early upgrade opportunities. However I'd guess that to get an early upgrade, you'd have to upgrade to the next tier.

In place upgrades will likely be when each area is released and everyone is notified that it's available, as it'll all be down to whether there is capacity available.

kwikbreaks · 21-11-2013, 15:36

Quote:

Originally Posted by BenMcr

it'll all be down to whether there is capacity available.

Yes just as they do for new customers. You'd never believe how many new customers VM turn away because their area is already congested. Or perhaps you would...

BenMcr · 21-11-2013, 16:08

Quote:

Originally Posted by kwikbreaks

Yes just as they do for new customers. You'd never believe how many new customers VM turn away because their area is already congested. Or perhaps you would...

Volumes of new / tier upgrading customers connecting vs existing customers being in place upgraded are quite a bit different, so different level of capacity is required.

Not counting the fact that a new customer (or upgrading customer) is extra money. An existing customer getting the in place upgrade technically pays no more money

kwikbreaks · 21-11-2013, 16:40

I'd sort of worked out that the reason VM accept new customers or upgrade tiers of existing ones on already congested segments is financial. I doubt that anybody out of minimum term who calls in for an upgrade once they start rolling out will be refused regardless of the status of their area. Especially those with an alternative (ie in a fibre area).

Synthetic · 22-11-2013, 17:26

Quote:

Originally Posted by BenMcr

Something isn't right there then, BB standalone shouldn't be going up in Feb.

Just got a lovely letter saying mine is going up (again) £2.25 from 1st Feb, broadband only here too....

BenMcr · 22-11-2013, 18:02

Quote:

Originally Posted by Synthetic

Just got a lovely letter saying mine is going up (again) £2.25 from 1st Feb, broadband only here too....

Been doing a big of digging on this and I have made a misunderstanding.

Those prices which were changed in October aren't going up again in Feb. However new prices were introduced around August/September which cancelled out this increase, and these new prices are actually going up in Feb 2014 (which I misunderstood as I didn't think they were)

So if you've had two notifications, you would have been moved from your old price to the new one in October to cancel out the previous rise, but then have the February one instead.

Technically you are still only getting one increase.

Synthetic · 22-11-2013, 18:04

Quote:

Originally Posted by BenMcr

Been doing a big of digging on this - you would have had your price reduced in October when you were notified of the last increase, and been moved to a new price, which cancelled out the October increase, but these new prices are actually going up in Feb 2014 (which I misunderstood as I didn't think they were)

Cheers for clearing that up Ben

Kushan · 22-11-2013, 18:20

Mine is going up by £5.95

Seems like quite a bit, I'm currently only paying £54 a month.

kwikbreaks · 22-11-2013, 19:08

Quote:

Originally Posted by BenMcr

Been doing a big of digging on this and I have made a misunderstanding.

I'm still mystified. I had a notification of an increase of £1.50 on my BB only bill from October iirc. As it was well less than a year since the last increase and above inflation to boot I called in and negotiated what turned out to be a significantly lower price than I was paying with no increase to come in October. Are you saying that I will be getting a notification of an increase in February now?

If so there isn't much about the service to persuade me it's worth paying..

I interpret that as further proof my area is congested and it's only 18:15
..and ten minutes later it's even worse...

RobboEdin · 22-11-2013, 19:38

Quote:

Originally Posted by Kushan

Mine is going up by £5.95

Seems like quite a bit, I'm currently only paying £54 a month.

One reason, I guess, that some of the percentage rises seem high is that the base price is low due to some discount below normal price, e.g. Retentions deal, mates rates, etc..