how about we start a campaign to let VM know that we DONT LIKE SHAPING

Originally Posted by zinglebarb

Just been informed by a valued member(insert sarcastic tone here please) that this is a pointless wasted post oh well may as well join the other 200 + of the same

Originally Posted by Paul H

I was informed by a user earlier that my post was yet another disrespectful post. disrespectful to who I don't know. <removed>

I'm informing both of you to stop acting like 5 year olds - I'm sick of seeing you bicker at each other. Keep it up and I'll suspend both of you. End of.

[Paul H]

Originally Posted by Paul M

I'm informing both of you to stop acting like 5 year olds - I'm sick of seeing you bicker at each other. Keep it up and I'll suspend both of you. End of.

Sorry Paul. I have added him to my ignore list now too.

[Rik]

Originally Posted by jcuk

see above post, they advertise unlimited downloads
and i think they are now showing it, as they have always done, 'upto' speeds of that effect, oh wait that sounds familiar, oh yeah, every other ISP in the uk advertises like that.. exept they limit the amount you download

Spot on post there!

I love the way that certain posters on this thread totally ignored it.

[m044bz00]

Originally Posted by foreverwar

I've just written to the HMRC, asking for a refund for some of my Road Tax; I was on a motorway yesterday, and the posted speed limit was 70mph, but due to the traffic congestion, I could only do 30mph. This is the third time this has happened this month, and I am not happy about it - I have checked the sign, and it definitely doesn't say "up to 70mph".

I suggest you read your Highway code where it clearly states that 70 MPH and any other speed limt refers to a MAXIMUM and not a constant

Originally Posted by m044bz00

I suggest you read your Highway code where it clearly states that 70 MPH and any other speed limt refers to a MAXIMUM and not a constant

Would that be the Highway Agencies Acceptable Use Policy? Couldn't find it on the traffic signs. They must have been trying to make it difficult to find.....

I refer you to the VM (and other ISP's) advertising, where it says "up to"; which was the point I was trying to make.......

[m044bz00]

Originally Posted by foreverwar

I refer you to the VM (and other ISP's) advertising, where it says "up to"; which was the point I was trying to make.......

That's OK then, My connection is currently running at 0.7Mbps (and I'm just 100 yards away from the local green box) so I guess that's upto the 10Mbps which I'm paying for and acceptable?

D'oh ! Stupid me for complaining eh.

UpTo is not a get out of jail card for them.

[Locky]

Originally Posted by m044bz00

That's OK then, My connection is currently running at 0.7Mbps (and I'm just 100 yards away from the local green box) so I guess that's upto the 10Mbps which I'm paying for and acceptable?

D'oh ! Stupid me for complaining eh.

UpTo is not a get out of jail card for them.

cable does not mater how far u r from the green box, but that speed is pathetic, surely there is something wrong ?

[Rik]

Originally Posted by m044bz00

That's OK then, My connection is currently running at 0.7Mbps (and I'm just 100 yards away from the local green box) so I guess that's upto the 10Mbps which I'm paying for and acceptable?

D'oh ! Stupid me for complaining eh.

UpTo is not a get out of jail card for them.

Thats certainly not acceptable, hopefully some nice kind VM employee may offer help. just be nice tho in your posts
Peace brother.

[m044bz00]

Originally Posted by Rik

Thats certainly not acceptable, hopefully some nice kind VM employee may offer help. just be nice tho in your posts
Peace brother.

That's all for another thread (Stoke On Trent one) but someone has already offered to look into this for me for which I'm grateful as it's dragged on for 3 weeks

Originally Posted by m044bz00

That's OK then, My connection is currently running at 0.7Mbps (and I'm just 100 yards away from the local green box) so I guess that's upto the 10Mbps which I'm paying for and acceptable?

D'oh ! Stupid me for complaining eh.

UpTo is not a get out of jail card for them.

Sorry to hear that - no, I don't think it is acceptable for you (or anyone else). Keep badgering VM until they fix it (or move ISP if they don't). (just read the answer above).

Have you thought of downgrading to 4mb? - it appears more stable.

Good luck.

[on in an hour!]

Originally Posted by Locky

cable does not mater how far u r from the green box, but that speed is pathetic, surely there is something wrong ?

it does matter in regards to your return path levels,i.e. what power level your modem is locking on at.

[popper]

Originally Posted by on in an hour!

it does matter in regards to your return path levels,i.e. what power level your modem is locking on at.

its an interesting point, with VM currently sending out lots of VM255's in the post rather than sending a man in the van and fitting it as per the company 3 week? instruction course in the porta cabin's, do Vm have a way to check and alter the levels remotely and do they do this assumed check as a standard practice?, if not then it could remain that way until the tech gets sent out at some point in the future if ever,yes?.

is this VM cost saving perhaps causeing yet more problems and introducing that dreaded noise you mentioned even with the pre-made cable kits?.

[Daffy Duck]

Originally Posted by m044bz00

I suggest you read your Highway code where it clearly states that 70 MPH and any other speed limt refers to a MAXIMUM and not a constant

Shock Horror ...a bit like VM's speeds you mean...which also refer to a maximum and not a constant

[LenMackin]

Morning everyone,
I am seething here. I have just had a call from a VM rep who is clearly responding to my complaints to either advertsing standards or ISP association re the latest policy of VM on cutting back users to a lower service. Why seething? Because she insists that there is nothing to complain about and that this new policy is a result of a survey, and, it only affects 5% of heavy internet users. I told her frankly what i think of the policy, suggested that whatever she says it affects to a reduced service therefore VM can't possibly say it's unlimited etc, etc. I also stated that in this day and age, especially with 20mb coming onstream a 3gig per day is outrageously low given internet media etc. However I got no where, just the old mantra from her. I suggested that she visits this group. Whatever I argued she turned it around. I might have well argued with my cat! I put the phone down after 5 minutes on the basis that she knew my view, heard my outrage and, although i would genuinely be sorry to have to do it, go elsewhere it this persists.

---------- Post added at 11:55 ---------- Previous post was at 11:54 ----------

so seething I cant even compose a paragraph... should read "I told her frankly what I think of the policy, suggested that whatever she says it AMOUNTS to a reduced service therefore VM can't possibly say it's unlimited etc, etc. I also stated that in this day and age, especially with 20mb coming onstream a 3gig per day is outrageously low

[dontpannic]

Originally Posted by LenMackin

Morning everyone,
I am seething here. I have just had a call from a VM rep who is clearly responding to my complaints to either advertsing standards or ISP association re the latest policy of VM on cutting back users to a lower service. Why seething? Because she insists that there is nothing to complain about and that this new policy is a result of a survey, and, it only affects 5% of heavy internet users. I told her frankly what i think of the policy, suggested that whatever she says it affects to a reduced service therefore VM can't possibly say it's unlimited etc, etc. I also stated that in this day and age, especially with 20mb coming onstream a 3gig per day is outrageously low given internet media etc. However I got no where, just the old mantra from her. I suggested that she visits this group. Whatever I argued she turned it around. I might have well argued with my cat! I put the phone down after 5 minutes on the basis that she knew my view, heard my outrage and, although i would genuinely be sorry to have to do it, go elsewhere it this persists.

---------- Post added at 11:55 ---------- Previous post was at 11:54 ----------

so seething I cant even compose a paragraph... should read "I told her frankly what I think of the policy, suggested that whatever she says it AMOUNTS to a reduced service therefore VM can't possibly say it's unlimited etc, etc. I also stated that in this day and age, especially with 20mb coming onstream a 3gig per day is outrageously low

And have you seen Virgin's advertising? They advertise unlimited downloads - just because there is a speed limit doesn't stop you downloading data