TiVo - Page 155

Marcus125 · 15-02-2011, 17:55

Quote:

Originally Posted by Masque

If you had read the post it was the installer forgetting to fit the cable to the box which is rather stupid of him but we all learn.

I stand corrected then . But he mentioned a work around for something hmmmm.. Cazy CABLE installer forgetting to put the CABLE into the box. Not like he does it all day everyday.

Bit like a van driver forgetting to put the key in his van and wondering why it wouldnt start.

Anyways enough of me moaning I'm content VM left me happy. But I cant help thinking there was a quicker simpler way of getting here.

Peter_ · 15-02-2011, 17:58

Quote:

Originally Posted by Marcus125

I stand corrected then . But he mentioned a work around for something hmmmm.. Cazy CABLE installer forgetting to put the CABLE into the box. Not like he does it all day everyday.

Bit like a van driver forgetting to put the key in his van and wondering why it wouldnt start.

Anyways enough of me moaning I'm content VM left me happy. But I cant help thinking there was a quicker simpler way of getting here.

Not signing an agreement.

Digital Fanatic · 15-02-2011, 18:08

Quote:

Originally Posted by Masque

Not signing an agreement.

and checking the facts

fixerman · 15-02-2011, 18:09

Quote:

Originally Posted by muppetman11

Im not bothered whether someone gets 8 so long as someone rings me and arranges mine soon LOL.

Maybe you should check out the TiVo Community forum before you get too excited. It looks like there are quite a few problems with the new TiVo. It has put me off totally. If and when they have this box market ready I might reconsider. I certainly will not fork out more money for a box that does less than my current V+ boxes.

I remain convinced that the only real advantage this TiVo has is a larger hard drive. I know that DF will come on here and praise things like uTube, a fancy search and other as yet unseen "apps" but ask yourself, what do we really use the box for? Watching and recording TV and that is what the V+ does brilliantly. The new TiVo will not be able to match it until all the promised add-ons, such as the third tuner, are up and running. How long are you prepared to wait for all these features to be introduced and have all the inevitable bugs cleared?

Marcus125 · 15-02-2011, 18:11

Quote:

Originally Posted by Masque

Not signing an agreement.

What can I say. I'm obviously an idiot and VM's CS reps are open minded and willing to help.

I did'nt recieve the "agreement" I can PM you my account number for you to check you'll see no sign agreement received. I was meant to be getting a second copy sent out, STILL WAITING although its useless now.

Digital Fanatic · 15-02-2011, 18:13

Quote:

Originally Posted by Marcus125

What can I say. I'm obviously an idiot and VM's CS reps are open minded and willing to help.

I did'nt recieve the "agreement" I can PM you my account number for you to check you'll see no sign agreement recieved.

once you start using the service, this counts as agreeing to the terms.

PhlangePhace · 15-02-2011, 18:14

Quote:

Originally Posted by TheDon

Well "lifetime" offers aren't for the lifetime of the consumer like many people seem to think, or even for as long as the product keeps working, they're for the expected lifetime of the product.

It's not unreasonable to say the lifetime for an STB would be around 10 years, in which case withdrawing the lifetime sub would be easily justifiable.

For the s1 TiVo, the 'lifetime' was in fact defined as the lifetime of the actual TiVo unit that the sub is assigned to.

I had mine for a couple of years paying Â£10pm for the subs (unable to afford the lifetime-sub at the time of the original purchase).... then considered the lifetime-sub but decided not to as I envisaged the unit perhaps not lasting a further 20mths +

If I had a fully functioning s1 TiVo with lifetime-sub attached.... then I'd be a bit peeved too.

Marcus125 · 15-02-2011, 18:19

Quote:

Originally Posted by Digital Fanatic

and checking the facts

OK.

I did check the facts, I saw the 50% offer and rang VM they guy confirmed all packages have 50% off so I choose the Â£100ish VIP50 expecting to pay Â£50. I was being charged Â£76.

I asked about tivo and was told take vip50 for now an when its availible it will be a simple swap out. Although no time scale was offered for the tivo release other than to acknowledge he knew it was coming.

He forgot to mention the extra Â£200+ vm want for install. I explained all of this to VM and got no where, well I was told I need to take responsibility for whats happened. lol.

---------- Post added at 18:19 ---------- Previous post was at 18:17 ----------

Quote:

Originally Posted by Digital Fanatic

once you start using the service, this counts as agreeing to the terms.

Hmmm are you lot robots?

Digital Fanatic · 15-02-2011, 18:22

Quote:

Originally Posted by Marcus125

OK.

I did check the facts, I saw the 50% offer and rang VM they guy confirmed all packages have 50% off so I choose the Â£100ish VIP50 expecting to pay Â£50. I was being charged Â£76.

I asked about tivo and was told take vip50 for now an when its availible it will be a simple swap out. Although no time scale was offered for the tivo release other than to acknowledge he knew it was coming.

He forgot to mention the extra Â£200+ vm want for install. I explained all of this to VM and got no where, well I was told I need to take responsibility for whats happened. lol.

---------- Post added at 18:19 ---------- Previous post was at 18:17 ----------

Hmmm are you lot robots?

install of what? TiVo? Existing customers will and have been getying a significant discount.

---------- Post added at 18:22 ---------- Previous post was at 18:20 ----------

Quote:

Originally Posted by Marcus125

OK.

I did check the facts, I saw the 50% offer and rang VM they guy confirmed all packages have 50% off so I choose the Â£100ish VIP50 expecting to pay Â£50. I was being charged Â£76.

I asked about tivo and was told take vip50 for now an when its availible it will be a simple swap out. Although no time scale was offered for the tivo release other than to acknowledge he knew it was coming.

He forgot to mention the extra Â£200+ vm want for install. I explained all of this to VM and got no where, well I was told I need to take responsibility for whats happened. lol.

---------- Post added at 18:19 ---------- Previous post was at 18:17 ----------

Hmmm are you lot robots?

no, but you are like a broken record! lol

plus I like facts, not fiction

Marcus125 · 15-02-2011, 18:23

Imagine a world where after my first phonecall to VM they replied with.

Yes we can see there has been a misunderstanding lets see how we can fix this for you.

Digital Fanatic · 15-02-2011, 18:24

Quote:

Originally Posted by Marcus125

Imagine a world where after my first phonecall to VM they replied with.

Yes we can see there has been a misunderstanding lets see how we can fix this for you.

or... "yes we can see you never researched before you commited..."

Marcus125 · 15-02-2011, 18:26

Quote:

Originally Posted by Digital Fanatic

install of what? TiVo? Existing customers will and have been getying a significant discount.

---------- Post added at 18:22 ---------- Previous post was at 18:20 ----------

no, but you are like a broken record! lol

plus I like facts, not fiction

No fiction.

I rang up explained unfortunately they didnt seem to believe me a bit like your comment above indicates.

But I can say the services have worked perfectly so far. I havent tried to say they were unreliable or silly things like that. Can I ask if DF and Masque worked for NTL before it was VM. You dont seem like extelewest guys.

Digital Fanatic · 15-02-2011, 18:28

Quote:

Originally Posted by Marcus125

No fiction.

I rang up explained unfortunately they didnt seem to believe me a bit like your comment above indicates.

But I can say the services have worked perfectly so far.

I'm not saying you are talking fiction. I'm talking about how contracts work etc

I'm ExTelewest through and through

Marcus125 · 15-02-2011, 18:29

Quote:

Originally Posted by Digital Fanatic

or... "yes we can see you never researched before you commited..."

Its hilairious isnt it lol. I'm such an idiot..........

Digital Fanatic · 15-02-2011, 18:35

Quote:

Originally Posted by Marcus125

Its hilairious isnt it lol. I'm such an idiot..........

At least you got it sorted in the end

---------- Post added at 18:35 ---------- Previous post was at 18:30 ----------

Quote:

Originally Posted by fixerman

Maybe you should check out the TiVo Community forum before you get too excited. It looks like there are quite a few problems with the new TiVo. It has put me off totally. If and when they have this box market ready I might reconsider. I certainly will not fork out more money for a box that does less than my current V+ boxes.

I remain convinced that the only real advantage this TiVo has is a larger hard drive. I know that DF will come on here and praise things like uTube, a fancy search and other as yet unseen "apps" but ask yourself, what do we really use the box for? Watching and recording TV and that is what the V+ does brilliantly. The new TiVo will not be able to match it until all the promised add-ons, such as the third tuner, are up and running. How long are you prepared to wait for all these features to be introduced and have all the inevitable bugs cleared?

I've just been there and can't see many problems? Which ones are you talking about in particular?