NTL Internet access problems - 07 Mar 2006 - Page 15

jtwn · 07-03-2006, 23:17

I swear the the langley cache3 operates differently in some way to others, it gives me different errors for pages that aren't working, like remote 404 error pages not the one on the computer.

07-03-2006, 23:22

Quote:

Originally Posted by madder

The question is how long will it take the dum users to figure out how to manually configure alternative dns ips? I suggest trying anything NOT on ntls network to be safe. Try bulldog, bt, lots of nice e.u isps etc.

The thing that slightly annoys me is that new broadbrand subbers will have no idea of the national problems unless they can view this forum or even get on line in the first place. How bad is it when somebody (who claims to work for ntl) has to ask users on a forum how widespread the problem is?

And madder - don't accuse users of being dumb if you can't spell the word

technotrousers · 07-03-2006, 23:28

Hi people.

Please excuse this newbie but I am also a fellow sufferer (Southampton area) and the proxy server "cache3-lang.server.ntli.net:8080" has worked for me in both IE and Firefox. Can I ask one of you guys a couple of questions please?
1. Can I leave IE set to this for good or will I have to remove it when (if??) NTL get their act together?
2. Does MSN use IE's settings, hence setting the proxy for IE makes MSN work?

Cheers.

graz1999 · 07-03-2006, 23:30

1 NO but it should be fine for a week or two at least.
2 pass - sorta it does but it also has its own settings than can override it, no doubt someone knows the answer better than me.

fluff · 07-03-2006, 23:34

I also have problems here in Guildford. The connection has been rock solid for months so I guess it's a nationwide problem. Currently using backup ADSL line

uno · 07-03-2006, 23:39

Looks like problems have eased or solved now probaly easier to do now as peak time has passed, except in my local area Leicestershire where a local fault is affecting LE1,LE2,LE3,LE4 and LE6 a power failure i believe from engineer contact but he was unsure about the major problems this evening as seems to be more than one problem and possibly may delay overnight work.

madder · 07-03-2006, 23:53

Anyone spot the mistake ?????

"Network rebalancing across the country will result in a brief loss of service for all customers.

On the morning of Wednesday the 8th of February between midnight and 6 AM,

Network optimisation will result in a loss of service in the Leeds, Withington, Stoke"

I guess english and proof reading are not required skills at ntl.

Zee · 07-03-2006, 23:55

I've been having this problem, MSN Messenger was not working and many sites are not loading at all. I used to be happy with NTL, but since October 2005, NTL have gone down hill badly, i'm thinking of moving, but since NTL used to be such a good ISP in the past, i'll give them some time to fix this problem.

I'm in the NW London area

By the way, according to NTL, this proxy may help, i'm using it now and everything seems good

Proxy:62.255.0.5 Port 8080

Ignition · 08-03-2006, 00:01

Quote:

Originally Posted by graz1999

Thats because our DNS servers have changed, and these havent given me a timeout in over an hour of constant ping.
Nslookup ...
> dns1.ntli.net

Non-authoritative answer:
Name: dns1.ntli.net
Address: 62.253.162.237
> dns2.ntli.net

Non-authoritative answer:
Name: dns2.ntli.net
Address: 194.168.4.237

BTW I'm not a network guru just a tech on the phone.

Try doing actual DNS queries on those servers rather than just pinging them as a guide to performance.

looselipsuk · 08-03-2006, 00:19

Seems to be working again in NG17. Nice to see they never even bothered to put anything on the status page.
Mind you, if they had, it would have probably read like "If you cannot see this page, we are aware of the problem, but have no idea at present as to how to fix it".
Overall though it was not a problem for too long, fingers crossed, so I say "Well done NTL".

AndrewJ · 08-03-2006, 00:26

OL11 here and all is sweet.

08-03-2006, 06:40

Was dead here last night in Coventry (CV2) area. Both me and my m8 had no access.

All working now thou it seems

Kelvin Fagan · 08-03-2006, 06:50

some of my early morning favorites and 'connection refused'
WTF is going on.

08-03-2006, 07:02

All clear here in Warrington

stu8975 · 08-03-2006, 08:38

Quote:

Originally Posted by looselipsuk

Seems to be working again in NG17. Nice to see they never even bothered to put anything on the status page.
Mind you, if they had, it would have probably read like "If you cannot see this page, we are aware of the problem, but have no idea at present as to how to fix it".
Overall though it was not a problem for too long, fingers crossed, so I say "Well done NTL".

well they did warn everyone on the service status page? they just got the times a bit wrong